"My issue was addressed; I hope that a refund will be issued as a result."
In February 2026, I purchased a Karaca Hatır Su Hazneli Otomatik Türk Kahve... Makinesi Cool Gray model for my summer house with the order number 9465184
I made a reservation through Agoda for Labranda Alantur in Alanya for the dates 23–27 May 2026, with a total cost of 47,...000 TL paid by credit card. Despite having a confirmed reservation, when we arrived at the hotel on 23 May, the hotel refused to accept our check‑in and told us they could not take
I purchased my Alanya–Copenhagen flight reservation with PNR number JFA3A5 via Corendon on 16 May. During the purchase s...tage, the total amount was clearly shown to me in euros (EUR). However, after the payment was completed, I noticed that the amount was actually charged to my card in Danish krone (
"The error was accepted as a result of the correspondence. Points equivalent to 18 USD were awarded. A refund was provided to the card. Hopefully, the other affected parties will be resolved. The Agoda site should not ignore these errors and should grant a call center and Turkish assistant service to a country like Turkey, which is heavily touristic. The bot should provide an option regarding these errors to the artificial intelligence."
I made a hotel reservation through Agoda.com two days ago for the dates 1–5... June 2026 with reservation ID 1725773596 at a hotel listed as “Alanya MC A
On 22.04.2026, while I was riding my bicycle in Alanya, Turkey, I was hit by a motorcyclist insured by Ray Sigorta. Acco...rding to the official police report prepared after the accident, I was found completely not at fault. Following the accident, I opened a compulsory traffic insurance claim with Ray
I purchased my Siemens WG52A200 washing machine from Siemens Erkmen in Alanya, and my invoice is registered under the na...me Recep Ç***. From the very first day, whenever I put fabric softener in the compartment, it has been leaking down from the drawer and the cover area. When I informed the service
I took my Philips PSG9050/20 steam iron to an authorized Philips service center in Alanya, Antalya on February 25. When ...I delivered the iron to the service center, I specifically stated that I wanted a one-to-one product replacement and did not want any parts replaced. However, I later learned that
On January 22, 2026, at 6:45 PM, I went to the McDonald’s Konaklı branch in Alanya, Antalya and ordered three combo meal...s. The orders were prepared for takeout and handed to me in sealed bags. When I arrived home, I realized that one of the meals was missing the crispy chicken item. On the same day
On 07.12.2025, due to heavy rainfall in Alanya, our 2019 BMW 320i suffered water damage. We reported the situation to ou...r comprehensive insurance company on the same day, requested a tow truck, and the vehicle was transported to Antalya. For this process, we had to pay an additional 5k out of pocket
On November 1, 2025, I was expecting the delivery of my shipment with tracking number 13724961601159. However, the Sürat... Kargo Alanya DDM branch refused to deliver it to my address, stating that I must pick it up from the branch. When I contacted customer service, they claimed my address was outside
On October 28, 2025, I made a reservation through Agoda for Noxinn Deluxe Hotel in Alanya, Antalya (Reservation ID: 1662...850400). I created the reservation 2–3 days ago, and today, when I contacted the hotel to confirm, I was informed that my reservation does not appear in their system. I reached out
We stayed at the MC Arancia Resort in Alanya from June 10 to 16, 2025. During our stay, my 7-year-old daughter became se...riously ill and was hospitalized on the night of June 14. Medical tests revealed a severe infection (diagnosis: A09, CRP 89.84). My daughter and I remained in the hospital from Jun
On July 8, 2023, at around 14:00, I was injured in a traffic accident in Istanbul while traveling as a passenger in a ve...hicle with license plate 34 **, and I was left with a 3% permanent disability. It was determined that the driver of the other vehicle with license plate 34 ** was fully and primari
About 10 months ago, I purchased an Apple MagSafe wallet from Vatan Bilgisayar in Alanya, Antalya. For the past 2–3 mont...hs, the product has become completely unusable because the plastic edges started melting due to heat, becoming sticky and gummy in my hands. Last week, I returned the item to Vata
On 05/09 at 22:50, UPS marked my shipment (tracking number: 1Z72330W6800709826) as delivered, yet I have not received th...e package. This delivery is extremely important to me, as it was sent by a consulate, and the contents are highly valuable. My delivery address is Büyükhasbahçe Mahallesi, Alanya.
"Thank you for your response. I request that the 50% refund be processed without any further delay."
On 27.08.2025, I paid 29,99₺ on CV Maker to create a single CV. However, on 02.09.2025, without any membership or subscr...iption, another 399,99₺ was withdrawn from the same bank card ending in 1152. My transaction email address was a*************@gmail.com, and I contacted them through g************@
On August 9, 2025, I went to Volkswagen authorised dealer (Doğuş Oto) to pick up a brand-new Volkswagen T-Roc. Without a...sking me, they had already removed all the protective bags and films from the interior parts, and the car was delivered in the delivery area at the back of the dealership. When I a
On April 1, 2025, I purchased a shirt from the Beymen Club branch in Alanya Mahmutlar Akdeniz Park Shopping Mall. Despit...e wearing it only once, the fabric has become significantly discolored. I chose this product expecting it to be high-quality and long-lasting, and the fact that it has deformed so
"I would like to thank Koçtaş for providing a solution in a short time."
I own a 2012 BMW xDrive vehicle with approximately 80,000 km on it. A while ago, I began to feel a power loss in the veh...icle, as if there was a slight fuel blockage, like someone was pulling it back intermittently. In Alanya, the car was connected to a device, and it showed a fault related to the ex
I’m writing to file a serious complaint about Aras Kargo’s Avsallar Branch. I paid both for my product and the shipping ...fee in full, but despite that, they are refusing to deliver my parcel. I work from home and am always available to receive deliveries. However, the courier deliberately skips my ad
To the Agoda Support Team, I made a reservation through your platform for Orange County Alanya Hotel between August 11–1...6, 2025, with a total amount of ₺61,000. My reservation was confirmed and the payment was charged to my credit card. However, shortly afterward, my reservation was canceled without