On February 15, 2026, around 6:30 PM, we went to the McDonald’s branch located in Kütahya Sera Mall to order a Big Mac and a McDouble. The cashier informed us that they were out of bread and burger patties and therefore could not take our order. However, when we placed the same order through Yemeks...
I have been experiencing an unresolved issue for several weeks with the “Share & Earn” feature in the McDonald’s app. I am using the app for the Eskişehir Bağlar location. In both my account and my friend’s account, we only see the option to share a referral code, but the field where a referral code...
On January 22, 2026, at 6:45 PM, I went to the McDonald’s Konaklı branch in Alanya, Antalya and ordered three combo meals. The orders were prepared for takeout and handed to me in sealed bags. When I arrived home, I realized that one of the meals was missing the crispy chicken item. On the same day...
On January 1, 2026, at 7:05 PM, I placed an order worth $27 through McDonald’s Turkey’s official mobile app from the Istanbul Şişli branch, with order number #125316667. The restaurant completely canceled the order, citing weather conditions, and no products were delivered to me. After the cancellat...
At approximately 7:29 PM on January 18, 2026, I experienced issues with both my loyalty points and the contents of my order placed at the McDonald’s İzmir Gaziemir Optimum location. This order was placed through the McDonald’s mobile app, but the points that should have been credited to my account w...
I have been experiencing serious problems with Yemeksepeti for a long time, as my orders are constantly delayed and the excuse is always that no courier can be found. It often takes more than 1 hour just for an order to be put on the road, which shows how unqualified the service has become. Most rec...
On 12 January, I purchased a menu for ₺245 at the McDonald’s branch located in Halaskargazi, Şişli, Istanbul and paid by credit card. During the payment, my card was tapped on the device and the staff pressed the button, but the device gave an error. Despite this, they took my personal information s...
On 13 January 2026, at around 17:20, I entered the McDonald’s branch on İstanbul Caddesi in Bakırköy, Istanbul. From the moment I walked in, there was a strange tension and an angry atmosphere inside the restaurant. When I reached the counter, I was informed that there were no drinks left in the bra...
On 31 December 2025, at around 12:46, I ordered a Çıtır Tavuk Hamburger Menü and 5-piece onion rings from McDonald’s Şair Eşref Bulvarı Çankaya branch via the Yemeksepeti application (order no: #vn33-213s). While I was eating, there was no problem with the taste of the food and I finished my meal no...
On 06.12.2025 at around 16:50, I placed an order through Yemeksepeti from McDonald’s Ankara Batıkent Meydan branch. I ordered 3 separate Friends menus, each of which was supposed to include a Friends figure and a Monica sauce. None of the 3 figures or the 3 Monica sauces were sent in my order, altho...
I ordered two McDonald’s menus with Friends series toys today at around 11:00 via Trendyol Go from the Istanbul Bağcılar 15 Temmuz branch. I specifically chose these menus because of the Friends toys, but they sent the wrong toys instead of the Friends toys. For this order with number 10762243116, I...
On 24.11.2025 at around 19:00, I placed an order from McDonald’s. The package arrived with the entire order wrong, and the contents were delivered completely spilled and scattered. I paid a total of 660 ₺ for this order by credit card. When I contacted McDonald’s about the issue, I was told that I n...
I am writing to express my dissatisfaction with an issue I experienced on October 29, 2025, around 8:00 PM at the McDonald’s branch located on Afyon Özdilek Road. On that day, the McDonald’s app featured a special promotion offering a free drink; however, the app was not functioning properly and kep...
On October 18, 2025, I placed an order worth approximately ₺700 from McDonald’s through Yemeksepeti (order #vv1X-y2rx). When my order was delivered, almost all of the cola had spilled inside the bag, soaking all the items. I had experienced minor spills before, but this time, half of the package was...
On October 15, 2025, at 12:40 a.m., I placed an order through Trendyol from McDonald’s Polatlı branch. However, my order was never delivered. I waited...
On October 14, 2025, at 9:19 p.m., I placed order number 333 from McDonald’s Forum Istanbul and specifically requested it to be prepared as a takeaway. Although all the menu items were available when I ordered, my order was still not ready. When I asked about the delay, a staff member responded rude...
On October 14, 2026, at around 3:40 p.m., I placed an order through the app from McDonald’s. There was a hair inside my meal, which was extremely disturbing in terms of both hygiene and customer satisfaction. When I reported the issue to the restaurant staff, they didn’t apologize or offer any prop...
On October 13, 2025, at around 9:45 p.m., I placed an order from McDonald’s MarkAntalya branch in Antalya. However, my meal was completely cold, the staff was extremely inattentive, and the counters were in very poor hygienic condition. I especially had trouble communicating with the staff to collec...
On October 12, at around 1:30 p.m., I placed three orders from McDonald’s Aqua Florya branch. One of my meals was supposed to be chicken, another was a beef burger, and I specifically requested Fuse Tea as my drink. However, I was given two chicken meals and cola instead of the drink I ordered. Afte...
For the past three days, I’ve been having constant issues with my takeout orders from McDonald’s Izmir Optimum branch, usually placed in the early afternoon. Despite paying extra for sauces, my orders often arrive missing sauces and without straws. Most recently, yesterday around 3:10–3:15 p.m., the...
Since October 10, 2025, I have been unable to use the McDonald’s mobile app on my Samsung S23 FE phone. I had previously used the app without any problems, but now when I try to open it, I receive the following error message: “Your device is not compatible. For security reasons, this application wi...
On October 12, 2025, at around 10:30 p.m., I placed a drive-thru order for four Big Macs at the McDonald’s. When I received my order, the fries, colas, and crispy chicken were in the bag — but all four Big Macs were missing. We live in Pendik and had picked up the order on the way home, so we only n...
I recently downloaded the McDonald’s mobile app on my Samsung Galaxy S9+, but every time I try to open it, I get an error message saying: “Error! Something went wrong.” I’ve tried uninstalling and reinstalling the app, restarting my phone, and switching internet connections, but the issue still ha...
On October 12, 2025, I placed an order for a Happy Meal through the McDonald’s Çarşı branch. However, one of the items in the meal was missing, and I had to go back to the branch to get it. Although the missing item was eventually replaced, no one apologized or provided any explanation throughout th...
McDonald's is a global fast-food corporation with locations worldwide. Since its inception in 1940, the firm has become one of the largest and most renowned brands in the food industry. Customers may enjoy a broad range of fast-food selections at McDonald's, including hamburgers, chicken sandwiches, french fries, salads, and breakfast dishes such as McMuffins and hash browns. The Big Mac and the Quarter Pounder are the company's hallmark offerings. McDonald's operates in over 100 countries and has thousands of outlets worldwide. The United States, Japan, China, and Canada are among the nations having the largest concentration of McDonald's restaurants.