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McDonald's

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McDonald's

Complaints

45 complaints
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1

McDonald’s Order Missing Drinks and Poor Big Mac Quality

May 30 9:42 AM13

On 29 May 2026, I placed an order from the McDonald’s branch in Bornova Kazımdirik via Migros Yemek with the order numbe...

McDonald’s Order Missing Drinks and Poor Big Mac Quality

McDonald’s Order: Missing Items And Serious Hygiene Issue

May 7 12:58 AM41

On 06.05.2026 at around 16:25, I placed an order from the McDonald’s Kazasker Ayşekadın branch and experienced both miss...

1

McDonald’s Food Poisoning Complaint After Emar Mall Meal

March 23 11:51 PM41

On March 20, 2026, at around 7:20 PM, I placed an order at the McDonald’s Emar Mall location consisting of a Double Quar...

1

McDonald’s Refuses In-Store Orders While Accepting Delivery Orders

February 15 10:31 PM49

On February 15, 2026, around 6:30 PM, we went to the McDonald’s branch located in Kütahya Sera Mall to order a Big Mac a...

McDonald’s App Share & Earn Feature Fails to Show Referral Code Entry

February 8 11:41 PM29

I have been experiencing an unresolved issue for several weeks with the “Share & Earn” feature in the McDonald’s app. I ...

McDonald’s Delivered a Takeout Order Missing an Item and Didn’t Fix It

January 22 8:48 PM30

On January 22, 2026, at 6:45 PM, I went to the McDonald’s Konaklı branch in Alanya, Antalya and ordered three combo meal...

1

McDonald’s App Cancels Order but Fails to Refund Payment After 18 Days

January 19 8:43 PM52

On January 1, 2026, at 7:05 PM, I placed an order worth $27 through McDonald’s Turkey’s official mobile app from the Ist...

1

McDonald’s App Fails to Credit Loyalty Points After In-Store Order

January 18 8:35 PM29

At approximately 7:29 PM on January 18, 2026, I experienced issues with both my loyalty points and the contents of my or...

McDonald's Orders Keep Getting Delayed Due to No Couriers

January 17 9:35 PM28

I have been experiencing serious problems with Yemeksepeti for a long time, as my orders are constantly delayed and the ...

McDonald’s Card Payment Error And Refund Issue

January 14 10:50 PM51

On 12 January, I purchased a menu for ₺245 at the McDonald’s branch located in Halaskargazi, Şişli, Istanbul and paid by...

1

McDonald’s Served Filter Coffee Over Old Coffee, Raising Hygiene Concerns

January 13 6:24 PM34

On 13 January 2026, at around 17:20, I entered the McDonald’s branch on İstanbul Caddesi in Bakırköy, Istanbul. From the...

McDonald’s Served Filter Coffee Over Old Coffee, Raising Hygiene Concerns

McDonald’s Order Caused Food Poisoning Symptoms

January 2 3:13 AM51

On 31 December 2025, at around 12:46, I ordered a Çıtır Tavuk Hamburger Menü and 5-piece onion rings from McDonald’s Şai...

1

Friends Menu Items Not Delivered by McDonald’s

December 6, 2025 7:37 PM32

On 06.12.2025 at around 16:50, I placed an order through Yemeksepeti from McDonald’s Ankara Batıkent Meydan branch. I or...

McDonald’s Sent Wrong Toys And Issued Only Partial Refund

December 6, 2025 1:34 PM28

I ordered two McDonald’s menus with Friends series toys today at around 11:00 via Trendyol Go from the Istanbul Bağcılar...

McDonald’s Sent Wrong Toys And Issued Only Partial Refund

McDonald’s Wrong Order Issue - Food Delivered Spilled And Incorrect

November 24, 2025 8:59 PM57

On 24.11.2025 at around 19:00, I placed an order from McDonald’s. The package arrived with the entire order wrong, and t...

McDonald’s Wrong Order Issue - Food Delivered Spilled And Incorrect
1

McDonald’s App Crashed Causing Missed Free Drink Offer

October 29, 2025 10:04 PM33

I am writing to express my dissatisfaction with an issue I experienced on October 29, 2025, around 8:00 PM at the McDona...

1

McDonald’s Order Arrived Soaked In Cola - Only Drink Was Refunded

October 19, 2025 6:00 PM39

On October 18, 2025, I placed an order worth approximately ₺700 from McDonald’s through Yemeksepeti (order #vv1X-y2rx). ...

1

McDonald's Served Me a Poor Quality Double Menu Cheese Festival Meal

October 9, 2025 5:06 PM18

On October 9, 2025, I ordered a Double Menu Cheese Festival meal at McDonald’s, but the quality and content were far bel...

McDonald's Served Me a Poor Quality Double Menu Cheese Festival Meal
McDonald's Served Me a Poor Quality Double Menu Cheese Festival Meal

McDonald's Delay - Missing Delivery Items

October 5, 2025 5:27 PM22

On October 5, 2025, at 16:00, I placed an order at the counter of your McDonald’s branch (Receipt No: 0033, Order No: 27...

1

McDonald’s Double Charged Me for Undelivered Drive Thru Order

September 6, 2025 10:55 AM29

On 16.08.2025 at 01:07, I placed a drive-thru order at the McDonald’s branch on Antalya Gazi Boulevard and paid ₺780. Ho...

I Got Food Poisoning From Cold Hamburgers at McDonald's

August 16, 2025 3:13 AM25

About two weeks ago, my mother and I bought two hamburgers, desserts, and colas from the McDonald's branch in Sincan, An...

My McDonald's Order Came Wrong and Migros Yemek Ignored My Issue

June 19, 2025 1:47 PM32

If McDonald's and Migros Yemek cannot do this job properly, they should not victimize their customers and damage their b...

My McDonald's Order Came Wrong and Migros Yemek Ignored My Issue

McDonald's Sent Me the Wrong Kids Meal Toys - One Was Missing

April 8, 2025 6:10 PM33

We ordered from McDonald’s, and the box was supposed to include three toys, but only one was delivered. We had specifica...

McDonald's Sent Me the Wrong Kids Meal Toys - One Was Missing
1

McDonald's Complaint About Incomplete Order and Poor Service

March 23, 2025 3:29 AM40

At 1:40 AM, I placed an order from McDonald's, and it arrived incomplete! What kind of irresponsibility is this? Part of...

McDonald's Complaint About Incomplete Order and Poor Service

Frequently Asked Questions

Check the vendor name to see if Uber Eats or DoorDash handled your McDonald's delivery order before contacting McDonald's with problems or comments. To get help from there, call 1-866-987-3744 for Uber Eats or 1-833-510-0332 for DoorDash. You may also visit McDonald's online support center and frequently asked questions database. Fill out the form at https://www.mcdonalds.com/us/en-us/feedback.html if you'd rather contact McDonald's through email.

About McDonald's

McDonald's is a global fast-food corporation with locations worldwide. Since its inception in 1940, the firm has become one of the largest and most renowned brands in the food industry. Customers may enjoy a broad range of fast-food selections at McDonald's, including hamburgers, chicken sandwiches, french fries, salads, and breakfast dishes such as McMuffins and hash browns. The Big Mac and the Quarter Pounder are the company's hallmark offerings. McDonald's operates in over 100 countries and has thousands of outlets worldwide. The United States, Japan, China, and Canada are among the nations having the largest concentration of McDonald's restaurants.