On 24.11.2025 at around 19:00, I placed an order from McDonald’s. The package arrived with the entire order wrong, and the contents were delivered completely spilled and scattered. I paid a total of 660 ₺ for this order by credit card. When I contacted McDonald’s about the issue, I was told that I n...
I am writing to express my dissatisfaction with an issue I experienced on October 29, 2025, around 8:00 PM at the McDonald’s branch located on Afyon Özdilek Road. On that day, the McDonald’s app featured a special promotion offering a free drink; however, the app was not functioning properly and kep...
On October 18, 2025, I placed an order worth approximately ₺700 from McDonald’s through Yemeksepeti (order #vv1X-y2rx). When my order was delivered, almost all of the cola had spilled inside the bag, soaking all the items. I had experienced minor spills before, but this time, half of the package was...
On October 15, 2025, at 12:40 a.m., I placed an order through Trendyol from McDonald’s Polatlı branch. However, my order was never delivered. I waited...
On October 14, 2025, at 9:19 p.m., I placed order number 333 from McDonald’s Forum Istanbul and specifically requested it to be prepared as a takeaway. Although all the menu items were available when I ordered, my order was still not ready. When I asked about the delay, a staff member responded rude...
On October 14, 2026, at around 3:40 p.m., I placed an order through the app from McDonald’s. There was a hair inside my meal, which was extremely disturbing in terms of both hygiene and customer satisfaction. When I reported the issue to the restaurant staff, they didn’t apologize or offer any prop...
On October 13, 2025, at around 9:45 p.m., I placed an order from McDonald’s MarkAntalya branch in Antalya. However, my meal was completely cold, the staff was extremely inattentive, and the counters were in very poor hygienic condition. I especially had trouble communicating with the staff to collec...
On October 12, at around 1:30 p.m., I placed three orders from McDonald’s Aqua Florya branch. One of my meals was supposed to be chicken, another was a beef burger, and I specifically requested Fuse Tea as my drink. However, I was given two chicken meals and cola instead of the drink I ordered. Afte...
For the past three days, I’ve been having constant issues with my takeout orders from McDonald’s Izmir Optimum branch, usually placed in the early afternoon. Despite paying extra for sauces, my orders often arrive missing sauces and without straws. Most recently, yesterday around 3:10–3:15 p.m., the...
Since October 10, 2025, I have been unable to use the McDonald’s mobile app on my Samsung S23 FE phone. I had previously used the app without any problems, but now when I try to open it, I receive the following error message: “Your device is not compatible. For security reasons, this application wi...
On October 12, 2025, at around 10:30 p.m., I placed a drive-thru order for four Big Macs at the McDonald’s. When I received my order, the fries, colas, and crispy chicken were in the bag — but all four Big Macs were missing. We live in Pendik and had picked up the order on the way home, so we only n...
I recently downloaded the McDonald’s mobile app on my Samsung Galaxy S9+, but every time I try to open it, I get an error message saying: “Error! Something went wrong.” I’ve tried uninstalling and reinstalling the app, restarting my phone, and switching internet connections, but the issue still ha...
On October 12, 2025, I placed an order for a Happy Meal through the McDonald’s Çarşı branch. However, one of the items in the meal was missing, and I had to go back to the branch to get it. Although the missing item was eventually replaced, no one apologized or provided any explanation throughout th...
After installing the One UI 8 update on my Samsung Galaxy A35, I started receiving the following error message when trying to open the McDonald’s app: “For security reasons, this application is not supported on this device.” The message also includes the error code S3-T3N-BK5-C60. This issue began...
On October 9, 2025, I ordered a Double Menu Cheese Festival meal at McDonald’s, but the quality and content were far below what was promised. The supposedly double hamburgers were nearly the same size as the regular ones on the menu. I documented this with photos and showed them to the staff. When I...
On October 5, 2025, at 16:00, I placed an order at the counter of your McDonald’s branch (Receipt No: 0033, Order No: 2706), and it was delivered exactly 29 minutes later. Such a long waiting time is completely unacceptable for a fast-service restaurant. When I inquired about the delay, there was ne...
On 16.08.2025 at 01:07, I placed a drive-thru order at the McDonald’s branch on Antalya Gazi Boulevard and paid ₺780. However, since the POS machine’s screen turned off and no receipt was printed, the cashier stated that the payment had not gone through. Although I showed that the transaction appear...
About two weeks ago, my mother and I bought two hamburgers, desserts, and colas from the McDonald's branch in Sincan, Ankara. We didn’t eat our order there but consumed it elsewhere. Within less than half an hour after eating, I became seriously ill; I felt nauseous, vomited, and suffered stomach pa...
If McDonald's and Migros Yemek cannot do this job properly, they should not victimize their customers and damage their brand image. Last night we ordered a chocolate milk shake (our main purpose) and chicken nuggets to meet the minimum delivery fee from McDonald's, about 30 minutes later a strawberr...
I recently downloaded the McDonald’s mobile app, but I haven’t been able to log in at all. Every time I try to sign in, I receive a generic error message, and the app won’t move forward. I’ve already tried the basics: restarting my phone, checking for app updates, and even reinstalling it—but nothin...
I placed an order from McDonald’s, and it took over an hour to arrive. When it finally did, the food was completely cold—not just lukewarm, but stone-cold and barely edible. To make matters worse, some items were missing from the order. I called customer service, and they said they would send the m...
We ordered from McDonald’s, and the box was supposed to include three toys, but only one was delivered. We had specifically ordered the creper, skeleton, and waker toys, but not only did the wrong items arrive, one of the toys was also missing. We even double-checked our order to make sure there was...
At 1:40 AM, I placed an order from McDonald's, and it arrived incomplete! What kind of irresponsibility is this? Part of my order never arrived, and I received no communication whatsoever regarding this issue. I’m placing an order in the middle of the night, paying the full amount, yet you deliver a...
While the McDonald's restaurant was empty, a middle-aged female employee removed me from the long table I was sitting at and told me to sit at a single table. I have never experienced such behavior at a McDonald's restaurant before. I frequently visit the McDonald's on Bahriye Üçok Boulevard in Karş...
McDonald's is a global fast-food corporation with locations worldwide. Since its inception in 1940, the firm has become one of the largest and most renowned brands in the food industry. Customers may enjoy a broad range of fast-food selections at McDonald's, including hamburgers, chicken sandwiches, french fries, salads, and breakfast dishes such as McMuffins and hash browns. The Big Mac and the Quarter Pounder are the company's hallmark offerings. McDonald's operates in over 100 countries and has thousands of outlets worldwide. The United States, Japan, China, and Canada are among the nations having the largest concentration of McDonald's restaurants.