I purchased my Apple AirPods Pro 3rd generation headphones from Teknosa in December 2025. I used the product without any... issues for about three months, after which the active noise cancellation (ANC) feature in one of the earbuds stopped working. Since around February 2026 I have been experiencing t
I purchased an Apple MacBook M4 2025 from Amazon, and in August three keys on the keyboard suddenly stopped working due ...to what appears to be a hardware fault. The device has been used under normal conditions, and there was no impact, liquid contact or any misuse that could have caused this problem.
I purchased an original iPhone 15 case, but within a short time it experienced severe deformation. The case literally st...arted to crumble piece by piece, took on a look as if it had been taken out of the trash, and this completely ruined both the comfort of use and the appearance of the product. Due
I have been using an original dark blue Apple iPhone 17 Pro Max MagSafe case since March. The case has always been used ...carefully, I have not dropped the phone or subjected the case to any impact or misuse, yet peeling has started on all four corners and clear circular MagSafe marks have formed on t
On September 26, 2025, I purchased an Apple Watch Series 10 GPS 42 mm Jet Black Aluminium Case with Ink Sport Loop from ...the authorized reseller Vatan in Türkiye. The Sport Loop that came with the product has developed significant and clearly visible discoloration during normal daily use. The Apple W
I am using an iPhone XR and for about a month my phone has been freezing every time I play games. This happens in all ga...mes I try, and the device becomes unusable during gameplay. I have not yet contacted Apple or any technical service, but I would like this problem to be examined in detail and a cl
I purchased an APPLE 11 inch iPad (A16) Wi‑Fi 128 GB tablet approximately 4–5 months ago. On May 20, 2026, the device su...ddenly shut down during a software update and has not turned on again since. On the same day, I delivered it to Apple’s authorized service provider, Gürgençler Next Level in Ankara
I am using a MacBook with an M2 Pro processor and after updating the system to version 26.3 in March 2026, the device su...ddenly stopped opening. Right after the update, the computer would no longer start properly and became unusable. First, I contacted Başarı service in Ankara to get support, but in
In December, I purchased an iPhone 17 Pro Max directly from the online Apple Store. From the very first day, I took exce...ptional care of the device by using a full-coverage protective case and a high-quality tempered glass screen protector. Despite these precautions, about a week ago the phone slippe
I am writing regarding unauthorized purchases made through my Apple ID on the Turkey App Store. On 1 May, I noticed that... a total of ₺10,000 TL had been spent without my permission. These transactions were carried out within approximately 15 days and I did not approve or initiate any of them. The pay
I am using an iPhone 17 Pro linked to the iCloud account with the email address christinatw***@gmail.com, which I purcha...sed from Walmart through an AT&T sales representative in Austin. For the past five days, I have been locked out of my iCloud account after forgetting my password, and my phone has
On February 8, 2026, I purchased an iPhone 16 from the Teknosa Mall of İstanbul store for approximately $1,540. However,... on April 6, 2026, the phone suddenly shut down and never turned on again. After the device stopped working, I visited the Teknosa store in my city and explained the issue. A serv
I purchased an iPhone FineWoven Wallet with MagSafe from the Gürgençler store in Mersin, an authorized Apple reseller, o...n 30.12.2025 for 3,499 TL to use with my iPhone 16. After using the product for approximately three months, the silicone adhesive on the edges of the wallet began to peel off. Prev
I use an Apple MacBook Air M2 (2022), and after installing the latest 26.4.1 (25e253) update about one month ago, I star...ted experiencing serious software issues that prevent me from working efficiently. Following this update, many programs on my computer stopped working properly, and I have been una
I have been experiencing an ongoing issue with unwanted subscription charges related to Drama Wave that I am unable to m...anage or cancel from my side. Although there is no active Drama Wave subscription visible in either the Drama Wave application or in my Apple subscriptions, I have still been charg
I purchased a regular $50 Apple gift card on Amazon last night at around 9:30 PM using my Visa card. The site indicated ...that the gift card had been sent, but my friend has still not received it, and there is no code available for them to redeem. My friend called me this morning to let me know that t
On February 22, 2026, at 1:43 PM, I went to the Apple reseller Gürgençler located in Terracity Mall in Antalya to purcha...se an iPhone 17 Pro Max by trading in my previous device, an iPhone 12 Pro Max. All of my discussions with the staff, including the pricing and trade-in process, were clearly about
I am writing regarding unexpected charges made to my Apple account for an iCloud subscription in the United States. Desp...ite cancelling my iCloud subscription last week, I was charged 19.99 USD on 04/04/2026 and then charged 19.99 USD twice more on 04/05/2026, for a total of three separate 19.99 USD
I am writing about an unexpected charge related to Hintapp on my Apple account. Today I noticed a pending charge of $29....99 even though I did not knowingly start any subscription, free trial, or paid service within the Hintapp mobile application. I have tried to find a way to contact Hintapp but I ha
I made an in‑app purchase today in the Yalla Ludo game through the Apple App Store (Japan Store) for approximately 4,000... Japanese yen to buy coins and diamonds. The amount has been successfully charged to my account and appears in my purchase history, but the coins and diamonds have not been added t
I am writing regarding the problem I experienced with my iPhone 16 after a service process at Apple Zorlu Center. Before... taking my phone to service, I backed it up to my MacBook. On 29 March 2026, the case of my iPhone 16 was replaced at the Apple Store in Zorlu Center, and for this process a servic
The right side of my Apple AirPods suddenly stopped working without any user error. I have used the product carefully, a...nd there is no significant impact, breakage, or any physical damage that would affect its functionality. According to the inspection result provided by the authorized service cent
I have been dealing with a crack in the internal screen of my Apple MacBook M3 Pro for approximately 3 to 5 months, even... though the device has not been subjected to any impact, drop, or physical damage. There are no visible signs of impact or collision on the outside of the screen, yet a crack forme
"They contacted me on 26.03.2026. However, I am still waiting for a solution. I neither know the status of my device nor is there any decision regarding the fulfillment of my expectations. I am still expecting Apple, in my opinion, to stand by its devices. There must be product liability insurance."
I purchased a second-generation Apple HomePod from Hepsiburada, sold direct...ly by Hepsiburada. The package arrived within one day, and I set up the dev
Apple Inc., an American multinational technology company headquartered in Cupertino, California, designs, develops, sells consumer electronics, computer software, and online services. The company's hardware products include the iPhone smartphone, the iPad tablet computer, the Mac personal computer, the iPod portable media player, the Apple Watch smartwatch, the Apple TV digital media player, and the HomePod smart speaker. Apple's software includes the macOS and iOS operating systems, the iTunes media player, the Safari web browser, and the iLife and iWork creativity and productivity suites. Its online services include the iTunes Store, the iOS App Store, Mac App Store, Apple Music, and iCloud. In addition, Apple has a wide range of products known for their high quality and sleek design.
