On October 28, 2025, I made a reservation through Agoda for Noxinn Deluxe Hotel in Alanya, Antalya (Reservation ID: 1662850400). I created the reservation 2–3 days ago, and today, when I contacted the hotel to confirm, I was informed that my reservation does not appear in their system. I reached out to Agoda, and they resent my booking details, yet the hotel still insists that no reservation exists under my name.
Payment for the reservation has not yet been processed, but Agoda is scheduled to charge my credit card within two days. I have already made all my travel and accommodation arrangements, including transportation, based on this booking. Since the reservation is missing from the hotel’s system, I am now at serious risk of being left without accommodation.
I request that Agoda immediately contact the hotel and ensure my booking information is properly added to their system to prevent any inconvenience. This is the first time I have encountered such an issue, and I expect a prompt resolution. Agoda can reach me at +90 5544****74 for updates regarding this matter.
Hello, today I made a reservation for 2 adults and 1 child at Justiniano Deluxe Resort Hotel between 9-12 November through Agoda and paid the fee. However, even though I called the hotel many times, they said they could not find my reservation. Agoda did not respond to the email I sent. Since the reservation could not be found, I request a full refund and cancellation. Please can you help?
Reservation Number: 1666202870
Email: [email protected]
Phone: +90 554 404 4774
Main Guest Name: Miraç Çağla Maraş
On October 17, 2025, I made a reservation through Agoda for Royal Seginus Hotel in Antalya, scheduled for November 6–9, 2025. My reservation number is 5895*59. I completed the payment in full using my credit card at the time of booking. However, as my check-in date approached, I contacted the hotel...
I made a reservation through Agoda with booking number 1509017440, and I’m supposed to check in tomorrow. But when I contacted the hotel to confirm, they told me they have no record of my reservation in their system. This is incredibly stressful and unacceptable, especially when travel plans are inv...
On February 17, 2025, at 14:23, I received an email from Agoda confirming a hotel reservation (Booking No: 1538846340). Since I had not made this reservation, I immediately contacted the hotel to verify the details. However, the hotel had no record of any booking under my name. Just five minutes la...
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I made a reservation through Agoda to stay at Signature 1 Hotel Tecom Dubai from November 4, 2025, to November 9, 2025, for a total of $663 USD. My booking details are as follows: Book ID: 5870*19** and Booking Reference Number: 20381312. I completed the payment with my credit card and have both the...
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