Agoda

We made a reservation via Agoda to stay at Gaia in the Çeşme/Alaçatı region. Our reservation with the number 663474771 was confirmed by Agoda, the full amount was charged to us and our payment document was issued. However, after a long journey from Antalya to Çeşme by motorcycle, we experienced a se...

I made a reservation via Agoda for a Superior Room at The Grand Lodge Pattaya in Thailand, with check‑in on 9 July 2026 and check‑out on 11 July 2026, under Booking ID 659597759. The booking was created on 14 May 2026 and cancelled on the same day, within about two minutes, immediately after I reali...

On May 24, 2026, at approximately 11:45 p.m., I made a reservation through Agoda for Marluka Hotel in Ölüdeniz, Fethiye, covering the dates of May 28–29, 2026. A total of approximately $240 was charged to my credit card, and I received reservation number 662640207. After completing the booking, I c...

I made a reservation through Agoda for Labranda Alantur in Alanya for the dates 23–27 May 2026, with a total cost of 47,000 TL paid by credit card. Despite having a confirmed reservation, when we arrived at the hotel on 23 May, the hotel refused to accept our check‑in and told us they could not take...

Days Inn 5425 Clarkins Dr, Austintown, Ohio 44515. I was charged more than I should have been got locked out of my room for 3 hours. The boy at the desk didn't want to help me. I walked with a cane and had no car, had to rely on other guests to help me, and almost had to call the fire dept

On checking my bank statement from my UK account, I discovered two fraudulent charges from Agoda dated 23 April, even though I did not attempt to make any booking on that date or through Agoda at all. One payment is for 1,200.00, and the other is for 702.00, and there is no corresponding reservation...

I made a reservation for one night at The Hera Suite Hotel in Ataşehir, Istanbul via Agoda.com under reservation number 1727502529 and paid 1600 TL. Our check‑in date was 15.05.2026, and we arrived at the hotel around 2 PM with my family. However, the room and the service we encountered were complet...

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Through Agoda, I made reservation number 1725400252 on May 6, 2026, for Hotel Dell Opera in Venice covering the dates May 20–22. Not only was I unable to receive support for either cancellation or date modification, but approximately $990 was also charged from my card without my effective approval,...

I am filing this complaint against Agoda regarding booking number 2009900405. Agoda has engaged in deceptive practices, misleading promotions and unfair billing around my reservation at Stay Hotel in Bangkok for 9–10 May. During the booking process for the 9–10 May stay, the price clearly shown on A...

I booked a flight ticket from Bali to Vietnam through Agoda for travel between 22 May 2026 and 26 May 2026, but I have not received any booking confirmation and the booking ID does not seem to exist. During the purchase I accidentally entered the wrong email address, so I never got the confirmation ...

I made a reservation through Agoda at Bacelo Hotel Muscat for a standard double room under the name Jayantha Dissana****, with booking number 656201847, for one night from May 9 to May 10. The room price was approximately $80, and I only intended to make one booking. However, due to a system error,...

I made a reservation through the Agoda application for a Deluxe Room at Hotel Moonlight in Kathmandu, Nepal, under the name Gonul Ozgu*** with booking ID 648742651, for 3 nights between 20–23 April 2026, for which I paid a total of 360 USD. However, the room and overall quality of the stay were far ...

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I made a reservation through Agoda.com for Side Mira Palace Hotel with check-in on April 26 and check-out on April 27, under reservation number 1721657289. The total reservation cost was approximately $25. Shortly after completing the booking—within about 5 to 10 minutes—I was contacted by the hotel...

I booked Abasa Suites through Agoda for April 21–23 under the name Eda Dal (booking number 649852627), paying the full amount in advance via Agoda. On the Agoda listing, the hotel is presented as being in the city center, but in reality it is at least a 25-minute uphill walk away, and the road has n...

On 17 March 2026, I made a reservation through Agoda for a hotel in Bern and completed my payment via Agoda. However, despite having paid, we were not able to receive the service. When we arrived at the hotel, we needed a service/entry code from Agoda in order to access the room, but we could not ob...

I am requesting the resolution of a serious issue I experienced during a reservation made through Agoda. On December 25, 2025, I created a reservation via Agoda for Özkum Park Hotel in Sapanca for the dates January 3–4, 2026, under reservation number 1681740689. During the booking process, I was inf...

On April 5th, I discovered a fraudulent charge from Agoda on my credit card for a hotel booking in Singapore in the amount of 712.25€. I have never visited Agoda’s website, I have never created an account with them, and I have never made any booking through their platform, so this transaction is cle...

Today, I searched for a hotel on Trivago to stay in Çorlu, Tekirdağ, and the best option shown was Çorlu Safir Hotel & City Center listed through Agoda.com. I completed my reservation via Agoda, and $39 was charged to my credit card. My booking was confirmed with reservation number 1715494754. Howe...

I made a reservation through Agoda for a hostel in Milan, Italy under booking number 644163247, with check‑in on 3 April. When I saw the condition of the property, I found it to be very dirty and unsafe, and it was completely different from what I had expected from the listing on Agoda. Because of t...

I made a reservation through Agoda for a stay at Hotel Malar in Paris, France, from February 24–28, paying $709 in full upfront. However, I canceled the reservation the following day. The booking was already listed as refundable, and Agoda also informed me via email that the refund would be processe...