Booking.com

I made a car rental reservation with Avis through Booking.com for December 27, 2025, from the Edinburgh Haymarket branch. At the time of booking, a specific total price was shown and confirmed. However, after the rental was completed, I was charged an additional $324.48, which I do not consider just...

I made a prepaid reservation through Booking.com for Hotel Panorama Ski for the dates January 19, 2026 – January 22, 2026. I canceled this reservation on January 2, 2026, fully in accordance with the cancellation conditions stated on the website. My reservation details are Confirmation Code: 6596074...

I made a hotel reservation through Booking.com for Pickalbatros White Beach in Hurghada for 2 adults and 2 children. My reservation number is 5176****37. Even though the hotel price later dropped by approximately $230 compared to the price I originally paid, I chose not to cancel my reservation and ...

I am writing to raise a serious complaint about Booking.com suspending my account without a valid explanation while I still have several active bookings, including at least one that has already been paid for. On 14 January 2026, only a couple of hours after I booked and paid for an activity through ...

I made a reservation through Booking to stay at the Ibis Hotel in Marrakech for the dates January 14–15, 2026. Even though a payment of $154 USD was successfully charged to my credit card, this transaction did not appear as a reservation in the Booking system. Because no reservation record was creat...

I am the owner of Darad Diani Hotel, located in Diani, Kenya, which is listed on Booking.com under property ID 15313273. I am writing regarding the commission invoice for December, invoice number 1645494907. For tax purposes in Kenya, I urgently need a revised December 2025 commission invoice that i...

Today, on January 13, 2026, I made a reservation through Booking for three people, three rooms, and one night at Hotel Majestic Rabat Centre located in Rabat, Morocco. During the payment process, $392 USD was charged from my bank account; however, I never received a reservation confirmation email, n...

I made a cancelable reservation through Booking.com for a property called Juna’s Guest House, with reservation number 6112347868. I canceled the reservation through Booking.com on December 18, before the free-cancellation deadline. Despite this, a charge of €97 was withdrawn from my bank account. I...

On December 14, 2025, I made a reservation through Booking.com for a property called Porto Sharm, with confirmation number 6728708374, and paid $41 to Booking for this reservation. When I arrived at the hotel at my reservation time, the receptionist told me there was a water outage in the room and s...

I made a booking through Booking.com for an apartment in Jomtien, Pattaya, Thailand, from 29 December to 31 December. I booked it on the same day I was travelling and paid the full amount of 1,980 Thai baht by card. When I arrived at the property after a four‑hour drive, I called the phone number pr...

I created a non-refundable reservation through Booking.com for Velinov Boutique Hotel in Bulgaria for the dates January 17–20, 2026, and paid $350 USD by credit card. However, well before the reservation dates, on December 29, 2025, my son and I were involved in a serious traffic accident. Our vehic...

I made a reservation through Booking.com for The Stanley Hotel for the dates January 10–15. At the time of booking, the conditions stated that I was entitled to free cancellation until January 8, 2023, and that if the reservation was not canceled after that date, a €70 cancellation fee would apply. ...

I made a reservation through Booking.com for Samama Ajyad Hotel in Mecca, Saudi Arabia, for the dates March 13–20, 2026. In the site settings, the currency was set to Turkish Lira, and all prices were displayed in that currency. Under these conditions, I saw the total amount as $3,890 USD, approved ...

I made a reservation through Booking.com for Collision Hotel in Stirling, Scotland, for a stay between 13 December and 15 December 2025. I cancelled this first booking on 12 December 2025 and then rebooked my stay directly with the hotel from 15 December to 17 December 2025, which I paid for directl...

I had a reservation made through Booking.com at a property called Hotel San in Sarajevo Jahorina for the dates January 3–6, 2026, with a total cost of $580 USD, which I paid by credit card. Later, due to illness, I contacted the hotel on December 31 and requested a full free cancellation, and the ho...

I made a reservation through Booking.com for a property called Çita Hotel in Pattaya for the dates November 22, 2025 – December 2, 2025, under reservation number 5975877039, and I paid approximately $598 USD by credit card. However, I later realized that this hotel does not actually exist, and I und...

I made a reservation through Booking.com for a property in Mulhouse, France on December 27, and I canceled the reservation on the same day, December 27. I paid a total of €205 by credit card. After canceling the reservation, the system shows that the refund request has been received, but the refund...

I made a home reservation through Booking.com for a property called Notting Hill & Hyde Park Flat in the Hyde Park area of London, under reservation number 5457****91, with check-in on November 12, 2025, and check-out on November 17, 2025. I paid £849.49 for this reservation, and the booking could n...

I made a reservation through Booking.com for accommodation in Thessaloniki, with check-in on December 28 and check-out on January 1. My first reservation, which cost approximately $805 USD, was canceled by the property. After this, I called Booking.com customer service and explained the situation. T...

On Friday, December 26, I made a hotel reservation for Egypt through Booking.com with a total payment of $337.40 USD, and I canceled the reservation on the same day. During the cancellation process, I was informed that the refund would be processed within 7–12 days. As of today, even though approxi...

I tried to reschedule my AirAsia flight ticket through Booking.com to a date 10 days later, and I encountered one of the worst booking systems I have ever experienced. Despite spending nearly 50 minutes repeatedly trying, they were unable to complete the ticket change. Booking.com stated that no su...

We made three room reservations at Olivia Palm Hotel through Booking.com for the dates January 4–5, 2026. Our confirmation number is 5598****41, and the payment method was pay at the property. We arrived at the hotel as a group of three families traveling from abroad, expecting our rooms to be ready...

We had made four-night accommodation reservations for three families at Hotel Edelweiss in Borovets for the dates January 19–23. These reservations were made months in advance at a total cost of approximately $483 USD. Despite having sufficient credit card limit, the reservations were canceled witho...