I made a reservation via Booking.com for Mellow Barcelona for the dates 3–13 December 2025, with free cancellation up to 5 days before check-in, as clearly stated in the reservation conditions. In line with this policy, I submitted my cancellation request on 28 November 2025, which was within the fr...
I made a reservation through Booking.com for a property in Rome, Italy called San Lorenzo Flat 2, and my reservation was confirmed by the system. However, shortly afterward, the reservation was canceled on the grounds that the property was undergoing renovations. After this cancellation, Booking onl...
In our reservation made through Booking.com, the system clearly states “no prepayment required” and “pay at the property.” Despite this, the property where we will be staying is asking us—via Booking.com messages—to share our credit card details. For security reasons, we absolutely refuse to share a...
I made a reservation through Booking.com for a property in Phuket, Thailand called “The Unity and The Bliss Patong,” with a November 29 check-in and December 3 check-out, for approximately $265 USD. We arrived at the hotel around 11:00 p.m. on November 29. Due to an extremely strong mold and dampnes...
We made a hotel reservation through Booking.com in my wife’s name for Hotel Amano Covent Garden in London, for the dates December 26–30. On December 5, we were contacted via WhatsApp by individuals who knew the exact hotel name, city, check-in and check-out dates, and my wife’s personal details. The...
I booked a return flight from Doha to Toronto and back from Toronto to Doha through Booking.com under customer reference 40-678159884, with ticket num...
As Linda Apart Hotel, we have been unable to receive payments we are rightfully owed from Booking.com for more than three months. Our property is listed on Booking.com under the name “Linda Apart Hotel” with property ID 13987738. We have been experiencing payment issues since May, and despite switch...
On December 13, 2025, I made a hotel reservation through Booking.com. In the search bar, I explicitly typed “Paris, France hotels” and searched for hotels close to the Eiffel Tower. The results displayed hotels with Eiffel Tower images and distance information such as “0.5 km away.” Trusting this in...
I canceled my reservation with reference number 5952****56 through Booking.com on November 26. I paid a total of $51 USD using my debit card, and after canceling the reservation, I expected the refund to be issued back to the same card. However, even after approximately 20 days, no refund or transac...
In November, I made a reservation through Booking.com for Novotel Suites Malaga Centro, choosing the free cancellation option. The system showed the free cancellation deadline as approximately January 16. Because my visa process was uncertain, I specifically chose a hotel with free cancellation from...
We made a reservation through Booking.com for The Clermont London, Charing Cross Hotel for three people, with stay dates of December 12–15, 2025. Due to unavoidable circumstances, we had to postpone our trip and requested to change the reservation dates to August 21–24, 2026. Even though the hotel p...
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On November 6, 2025, I made a reservation through Booking.com for a property in Colmar, France called “Le Red St Léon: Queen Size Bed * Wi-Fi * Ideal for Couples,” for the dates December 20–23, 2025. I received my reservation confirmation and paid $1,649 USD using my Ziraat Bank credit card. My rese...
I made a reservation through Booking.com for a property called “Apartamento para 6 personas en Madrid Rio alquiler temporal” for October 19, 2025, and €564 was charged to my credit card for this booking. I specifically chose this property because it offered free cancellation. About one week after m...
I made a reservation through Booking.com for November 21–22, 2025 at Bonita Lakes Inn by Capital O Meridian I-20. My reservation number is 5399040246. Immediately after the booking, $5 USD was charged to my credit card. The bank transaction description clearly states “Booking.com Prepay”; there is n...
I made a reservation through Booking.com on November 21 for a Christmas-period stay at Hotel Indigo Vienna Wien, located in Vienna. My reservation number is 5400****15 with PIN code 4050. Even though I paid with my credit card and the transaction appears in my bank records, I was informed on Novembe...
On November 6, 2025, I made a non-refundable reservation through Booking.com for a property in Colmar, France called “Le Red St Léon – Queen Size Bed * Wi-Fi * Ideal for Couples,” for the dates December 20–23, 2025, under reservation code 5215150850. I paid approximately $1,620 USD by credit card. ...
On November 6, 2025, I made and confirmed a reservation through Booking.com for “Le Red St Léon: Lit Queen Size * Wi-Fi * Idéal Couple” in Colmar, France, for the dates December 20–23, 2025 and paid 56,872 Turkish lira (~$1,364) in full. My reservation code is 5215150850. Shortly thereafter, I rece...
We made a reservation through Booking.com at the Titanic Chaussee Berlin Hotel, with check-in on December 6, 2025, and check-out on December 10, 2025. During the reservation process, the total price displayed—including 7% VAT and 7.5% city tax—was €552.42. However, at the payment stage, we were char...
We made a reservation through Booking.com under my spouse’s name at Belgrad City Hotel for December 15–18, 2025. We paid a total of $289 for the reservation. We want to cancel this reservation for certain reasons, but for about two days, we have not been able to reach either the hotel or Booking.co...
I made a reservation for three people at Eternity Athens in Athens through Booking.com for the dates 19–21 December 2025. In the listing, it was clearly stated that I could cancel free of charge until 4 December 2025 and that no payment would be taken from my card before the stay. Despite this, on 5...
I made a reservation through Booking.com at the Eternity Hotel in Athens for December 19–21, 2025, for three people. The listing clearly stated that I had free cancellation until December 4 and that no charge would be made to my credit card before the stay. However, on December 5, 2025, I received a...
I made a 10-night reservation through Booking.com at Premier Inn Dubai Ibn Battuta Mall in Dubai, and the system showed my reservation as confirmed. However, when I arrived at the hotel at around 3:00 AM on November 27, I was informed that my reservation had been cancelled by the hotel and did not a...
Through Booking.com, I made a prepaid, non-refundable reservation at Ergife Palace Hotel under the name S y*** for the dates November 25–30, 2025, in order to attend a conference in Rome. My reservation number is 6925486660. However, on November 21, 2025, I was involved in a traffic accident, was i...
Booking.com is an online travel firm that allows users to reserve lodgings and activities in destinations all over the world. The firm has expanded from its 1996 Amsterdam beginnings to become one of the world's leading online travel agencies. Accommodations, transportation, and activities like excursions and experiences are just some of the many options available with Booking.com. The website facilitates the search for and Booking.com of suitable travel arrangements by letting users browse and compare available choices according to their individual tastes and financial constraints. Booking.com has a significant international footprint, with operations in several countries across Europe, the Americas, and Asia. Major cities like Paris, New York, and Tokyo, as well as beach resorts, ski resorts, and other famous holiday places, are among the most sought-after destinations on the site.