I booked a United Airlines ticket through Booking.com on 1 June for travel from New York to Chicago and later requested ...cancellation. However, I have not received any official cancellation number, written confirmation, or proof that the booking was cancelled. I contacted support and also used the OT
"Problem Resolved Thank you"
I am writing to express my dissatisfaction with the customer support I rece...ived from Booking.com regarding my Lufthansa flight booking from New York t
"Thank you and my problem resolved"
I made a reservation through Booking.com for a 3‑night stay at Katahai Hote...l in Chicago, with check‑in on 2 June 2026, under reservation number 185553
"Thank you"
I made a reservation through Booking.com for Ace Hotel New York in New York..., with a check‑in date of 28 June. During the booking process, I selected a
I attempted to make a two-night work stay reservation via Booking.com at Da Vinci Eastbourne in Eastbourne, with check-i...n on 22/06/2026 and check-out on 24/06/2026. During this process, the amount of £104.50 GBP was deducted from my account, but no reservation was actually created or confirmed for m
I made a hotel reservation through Booking.com for Western Key Hotel in HSR Layout, Koramangala, Bangalore. On 16/06/202...6, an amount of 1,217 rupees was deducted from my account for this booking. The reservation was supposed to be for a check-in date of 01/07/2026 and check-out on 02/07/2026. Despit
I made a confirmed, prepaid reservation through Booking.com for Vortex & Royal Suites Kuala Lumpur for one night on 24 M...ay 2026, with check‑out on 25 May 2026. The reservation was made under confirmation number 6961.046.957. In the booking information, it was stated that a person at the property wou
I stayed at The Chocolate Suites Bruges, booked via Booking.com, for one night from 14th to 15th June, in a room on the ...4th floor. The overall cleanliness and condition of the accommodation were unacceptable. The room and general environment had a noticeable dirt smell, and the towels provided were
I made a reservation through Booking.com for the “Penthouse downtown Appleton Wisconsin, Chase building” in Appleton, Wi...sconsin, for the dates June 19 to June 22, under reservation number 5566421132. I paid a total of $687 by card at the time of booking, which was made last Wednesday around 2 p.m. U
"Thanks"
I made a hotel reservation in Marysville through Booking.com and paid 922.8...5 USD in advance for this stay. However, when I arrived at the hotel on Jun
I made a reservation through Booking.com for the Motel 6 on Pan American Freeway in Albuquerque, New Mexico, with confir...mation number 5631633***. I canceled my reservation on 06/11/2026 within the allowed time and I did not stay at the property. I am expecting a full refund of $78.47 and also the $8
I booked a vacation home in Marysville, Washington through Booking.com for a week, from today until June 17, 2026. The t...otal cost of the stay is around $880 including taxes and fees. We are currently staying at 74** 64th Street, Marysville, Washington. When we arrived, we discovered that there is no
I am submitting this complaint regarding the difficulties I experienced when seeking assistance for my flight booking fr...om New York to Warsaw, scheduled for June 20 (Booking Reference: 4782345), which I made through Booking.com. After being informed of a schedule change by the airline, I needed urge
I am writing to express my dissatisfaction with the customer support I experienced through Booking.com regarding my Luft...hansa flight booking from New York to Warsaw, scheduled for June 20, under booking reference 4782345. After Lufthansa informed me about a schedule change on November 20, I urgently
I made a car rental reservation through Booking.com with Avis for a compact class vehicle to be picked up in Mytilene on... 02/06/2026, under reservation number18554739012. According to the contract conditions shown during the booking, I clearly have the right to cancel this reservation free of charge
I made a car rental reservation through Booking.com with Avis for a compact class vehicle to be picked up in Mytilene on... 02/06/2026, under reservation number 738123871. According to the contract conditions shown during the booking, I clearly have the right to cancel this reservation free of charge u
I made a reservation through Booking.com at Deshadan Mountain Resort – The Highest Resort in Munnar, under the name S. G...anesh P/ Selvaraj, for a stay from Friday, August 14, 2026, to Sunday, August 16, 2026. While making the booking, the system clearly showed that the reservation was for 5 persons,
This is my official complaint regarding Nova Plaza Crystal Hotel Istanbul. I requested a refund for a service for which ...I was charged in connection with my stay; however, my request has been completely ignored. Despite my repeated attempts to communicate over a long period of time, I have received n
"Thanks"
"Thanks"
Booking.com is a global online travel platform founded in 1996 in the Netherlands. Operated by Booking Holdings Inc., the company enables travelers to search, compare, and book accommodations, flights, car rentals, airport taxis, attractions, and vacation packages worldwide. It is one of the largest travel marketplaces, serving millions of travelers across more than 220 countries and territories.
Customer Support: Booking.com primarily provides assistance through its Help Center, mobile app, live chat, and customer service phone support.
Booking.com operates in the online travel and hospitality industry. The platform connects travelers with hotels, apartments, vacation homes, resorts, and transportation providers through a digital booking marketplace.
User sentiment toward Booking.com is mixed. While many travelers appreciate its extensive inventory and booking convenience, complaints commonly focus on refunds, reservation disputes, customer support responsiveness, and accommodation-related issues.
If you’ve experienced issues with Booking.com, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
