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Booking.com

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Booking.com

Complaints

1,287 complaints
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Booking.com Refuses Refund Despite Free Cancellation

1

I had a reservation through Booking.com at Riu Palace Mauritius for 25–29 October 2026, booked with the condition of fre...

Booking.com Charged £616.99 but Never Sent My Flight Confirmation

29

Last night I tried to book a flight from Jamaica to London Gatwick for 4 December through Booking.com. The payment of £6...

Booking.com Cancellation Of Booking No. 6031670424 Before The Due Date

32

I made an apartment reservation through Booking.com with check‑in on 11 December 2026 and check‑out on 13 December 2026....

Booking.com Charged My Card £180 for a Flight I Never Booked

40

Today I discovered a pending transaction of £180 on my bank account with the description “bkg booking.com flight London”...

Refund Request From Booking.com

30

I made a reservation through the Booking.com application for a stay at Hideaway Haven between 24 and 26 October, with a ...

Booking.com Kept My Full $2,434.74 Car Rental Payment as a Cancellation Fee

32

I am submitting this complaint regarding my car rental booking made via Booking.com with Avec Rent a Car at Istanbul Int...

Rudra Bhairava Retreat Dirty Bathrooms and No Invoice, Refund Request

41

I stayed at Rudra Bhairava Retreat in Rameswaram with a group booking of six rooms for the nights of 18–19. When we arri...

How To Reach Booking.com To Cancel My Reservation And Get Refund

21

I made a same‑day reservation for the Mandarin Oriental hotel in Paris through Booking.com with a check‑in date of 18‑10...

Booking.com Wrong Email on Reservation, Update Request

24

I made a reservation through Booking.com for Warner Brothers Hilton Abu Dhabi with check‑in on 12 June 2027 and check‑ou...

I Booked A Hotel But Didn't Receive Any Confirmation

122

I made a hotel reservation on Booking.com for Motel One Wien-Donau City in Vienna for 23–30 December, but I never receiv...

Unresolved Booking Issue

104

I made a reservation through Booking.com at A22 Boutique Suites in Budapest for 23–25 October under the reservation numb...

Booking.com Overbooked Stay But Money Still Not Refunded!

94

On August 4, 2026, I arrived at Campanile Le Havre Nord (Booking Ref: 9718692940924144588), only to be turned away due t...

Booking.com Misleading Property Advertisement and Deceptive Listing Details

65

I made a reservation via Booking.com for “Comfy apt with skyline front view mins away from NYC” in New Jersey for 5–7 Oc...

Booking.com Misleading Property Advertisement and Deceptive Listing Details
Booking.com Misleading Property Advertisement and Deceptive Listing Details
Booking.com Misleading Property Advertisement and Deceptive Listing Details

Booking.com Unauthorized Debit Card Charge

24

On 12 October 2026, a fraudulent charge from Booking.com for 538.20 CHF appeared on my debit card without my authorizati...

Booking.com Charged Me for a Ryanair Flight but Has Not Issued My Ticket

140

On 10 October I booked a Ryanair flight through Booking.com from Gothenburg to Pisa, with departure on 22 October. The t...

Booking.com Refund Request for Unsuitable Loft d'Argenteuil Accommodation

39

I made a reservation through Booking.com at the property “Loft d'Argenteuil,” located at 16 Rue Ambroise Croizat, 95100 ...

I Can't Reach Booking.com Customer Service For Date Change

133

I recently made a hotel reservation at the Palm Hotel in Waikiki through Booking.com. Since completing this booking yest...

Booking.com Pending £477 Charge for Cancelled Blackpool Booking

134

I am writing about an issue with a hotel reservation I originally made in Blackpool through Booking.com, which I then ca...

Booking.com Wrong Email Preventing Reservation Access and Refund

25

I recently made a reservation through Booking.com at Amber Econtel in Munich for 2–4 July in the name of Fraser W***. Wh...

Booking.com Charged Me €177 but No Flight Booking Was Created

107

Yesterday, on Sunday 04/10 at around 13:02, I tried to book a Ryanair flight via Booking.com using my email address kurt...

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About Booking.com (US)

Booking.com (US) is an online travel reservation platform that allows users to search, compare, and book accommodations, transportation, and travel experiences. Operating as part of Booking Holdings, the platform connects travelers with third-party service providers across the United States and international destinations.

Travel Services

  • Accommodations: Reservations for hotels, motels, resorts, apartments, and vacation rentals.
  • Flight tickets: Flight comparison and booking services for domestic and international routes across numerous airlines.
  • Car rentals: Vehicle hire options through participating car rental companies at airports and urban locations.
  • Airport transfers: Booking options for pre-arranged taxis and private transport between airports and lodging.
  • Attractions and tours: Entry tickets and activity bookings for sightseeing destinations, guided excursions, and local events.

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