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Complaints

85 complaints
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Sixt Rent a Car Still Has Not Refunded My €700 Security Deposit

Виктория
Виктория
May 11 10:56 PM11

I rented a Jeep Avenger UTL PET AUT from Sixt Rent a Car at Bosnia and Herzegovina Airport on 12 April 2026. The rental ...

I Face a Refund Issue with Sixt Kosovo — Paid €279 for a Car They Never Delivered

Emre
Emre
September 25, 2025 12:20 PM12

On August 10, I made a prepaid reservation with Sixt’s Pristina, Kosovo branch for a Kia Ceed, paying €279 in advance vi...

Sixt Blocks My Account and Fails to Refund My Canceled Car Reservation

Igor
Igor
September 24, 2025 1:47 PM89

I booked a car through Sixt app and paid 5 days before my trip. On the day of the rental, when I arrived at the office t...

Sixt Italy Overcharged Me With Hidden Fees After Booking Through Yolcu360

Emre
Emre
September 17, 2025 4:12 PM39

On July 10, 2025, I booked a rental car in Italy through the Yolcu360 app, choosing Sixt for the period August 6–18, 202...

Sixt Stuttgart Wrongly Charged Me €1300 for Pre-Existing Scratch on BMW 3

Emre
Emre
September 10, 2025 12:14 PM46

On August 15, 2025, I rented a BMW 3 model car from Sixt and returned it without any issues at Stuttgart Airport. At the...

Sixt Düsseldorf Wrongly Charged Me €101.76 in “Penalty Processing Fees”

Serkan
Serkan
September 9, 2025 6:47 PM32

I rented an Opel Corsa from Sixt’s website, with pick-up and return at Düsseldorf Airport (Reservation No: 9721000250). ...

Sixt Zurich Wrongful CHF 1000 Damage Claim and Deposit Withholding

Güzide
Güzide
August 27, 2025 1:53 AM50

On July 23, 2025, I rented a car from Sixt at Zurich Airport, Switzerland through Booking.com (Reservation No: 783590114...

Sixt Security Deposit of €300 Not Refunded After Düsseldorf Rental

Yavuz
Yavuz
August 27, 2025 1:47 AM30

Between July 15 and July 24, 2024, I rented a Nissan Primera from Düsseldorf Airport (Reservation No: 9602905571). Altho...

1

Sixt Did Not Refund My Deposit After Car Rental at Tirana Airport

Engin
Engin
August 18, 2025 9:08 PM52

I rented a car from Sixt at Tirana Airport in Albania on 10.07.2025 through Booking. I had no problems returning the car...

Sixt Vienna Wrongful Extra Charge of €155.52 Despite Staff Assurances

Enes
Enes
August 16, 2025 11:13 PM33

Between July 13, 2025 – August 2, 2025, I rented a car through Discovercars.com for 22 days (Invoice No: 9025001796). Af...

Sixt Hasn’t Refunded My Deposit Days After Return

Pervin
Pervin
June 13, 2025 12:01 AM105

I rented a car from Sixt in Spain on the 25th of the month and returned it the next day, on the 26th. It’s now been 5 da...

Sixt Charged Deposit in Bosnia and Still Hasn’t Refunded Me After Return

Yunus
Yunus
June 2, 2025 5:01 AM127

I rented a car from Sixt Rent a Car in Bosnia and Herzegovina between May 22 and May 26. At the time of rental, they too...

Sixt Kosovo Didn’t Refund My Deposit Despite Confirming No Issues

Murat
Murat
June 1, 2025 2:23 AM77

Between May 1–4, I rented a car from Sixt at Pristina Airport in Kosovo. At pickup, a €1000 deposit (around ₺45,000) was...

Sixt Charged Me €1600 for Invisible Damage After Drop-Off in Germany

Deniz
Deniz
May 28, 2025 1:44 PM66

I’ve been a loyal Sixt customer for years, renting vehicles in various countries without any issues—until now. On my mos...

Sixt Overcharged Me Nearly €1000 for a Rental That Was Quoted at €350

İbrahim
İbrahim
May 26, 2025 9:42 PM72

Hello, I wouldn’t be complaining if Sixt had simply charged me the agreed €350. However, the actual charges made to my c...

Sixt Charged Me Twice for One Fine and Ignored My Emails for Months

Emre
Emre
May 25, 2025 6:19 PM60

Sixt has been the worst rental experience I’ve ever had. I rented a car in London, and from the moment I arrived at the ...

Frequently Asked Questions

SIXT has an e-mail address specifically for reservation requests [email protected]. They also offer help over the phone: +1 888-749-8227.