The timing belt on my 2014 Volkswagen Polo was replaced in August 2025 at 93,000 km at the authorized Volkswagen Elazığ Polatlar Service Center for $1,333. Shortly after this repair, the vehicle experienced a significant loss of power, struggled to climb hills, and began making a screw-like rattling...
On October 20, 2025, I applied to the Ankara Arca authorized service for a windshield replacement for my Golf 8 vehicle. I was informed that they did not have the windshield in stock, that there was a nationwide shortage in Turkey, and that the windshield had been ordered from Germany and would be r...
On October 15, 2025, I purchased a VW Polo 1.0 TSI in Ascot Gray, sold in Turkey, for $37,145 from Başaran Otomotiv Volkswagen Antalya, an authorized dealer of Doğuş Otomotiv. Just a few weeks later, I learned that the same vehicle was offered as part of a December campaign, and as of December 4, 2...
Even though all maintenance on my 2015 Volkswagen with 130,000 km was done at an authorized service center, I experienced a serious problem with the chronically known DSG transmission. About two months ago, while the vehicle was driving, it malfunctioned and I ended up stranded on the road. It was ...
I own a 2022 VW Tiguan Allspace Elegance and I have been having continuous problems with the multimedia system from the first day I bought the vehicle. The system frequently stops working, sometimes shuts down by itself and does not turn back on. This happens regularly, approximately three to four t...
I purchased a brand new Woswogen 2025 Tayron from Ankara Doğuş Oto on 05/12/2025. Although the vehicle was supposed to be delivered to me in perfect condition, I was informed at the time of delivery that there was a problem, and the dealership could not hand it over immediately. The vehicle was only...
I own a 2024 manual Volkswagen T-Cross. The vehicle had only 299 km when I bought it and is now around 10,000 km. After approximately 6,000 km, in October, the car started losing power in 4th, 5th and 6th gear, and the message “clutch temperature rising” appeared on the dashboard. I took the car to ...
I bought a brand-new Volkswagen Polo on December 30, 2024, and from the moment I received it, the center console clips weren’t properly fitted, causing tension. Since day one, I’ve been hearing trim noises from the center console, doors, and wipers. Despite multiple visits to the service center, no ...
I own a Volkswagen Passat with license plate 20 Dr. 855. Shortly after picking it up from the authorised service center in July, my car broke down again, leaving me stranded on the road at 3 a.m. That night, I lost my hotel reservation and had to travel about 100 km by taxi. During this time, the se...
On October 20, 2025, I took my Volkswagen Golf (license plate 3SCSC633) to the authorized service center and reported that the driver’s seat belt had frayed at the point where it connects to the buckle. However, the service center claimed that the belt had been “fastened from behind,” labeled it as ...
My brand-new, 1-month-old 2025 Volkswagen T-ROC STYLE PACKAGE developed stains on the chrome parts after washing, and my request for replacement was denied. The warranty process failed to fulfill its duty, which was a huge disappointment. On 18.09.2025, when I went to pick up my car, I documented my...
On July 16, 2025, I purchased a Volkswagen Transporter Camlı Van with license plate 34 *** 097 from Doğuş Oto Kartal. Just one week after delivery, the vehicle developed a water leakage problem from the roof at the third brake light due to lack of insulation. I took it to the authorized service, whe...
On May 20, 2025, I purchased a brand-new VW Taigo Life, and despite having only 2,300 km on it, the car has already been to the service center three times. At 1,330 km, it would not accelerate and kept stalling; the service said it might be fuel-related but could not test it, so they cleaned the fue...
On August 9, 2025, I went to Volkswagen authorised dealer (Doğuş Oto) to pick up a brand-new Volkswagen T-Roc. Without asking me, they had already removed all the protective bags and films from the interior parts, and the car was delivered in the delivery area at the back of the dealership. When I a...
After purchasing a brand-new Volkswagen and receiving the invoice, I went to the dealership to sign the vehicle request form. They offered to arrange insurance and comprehensive coverage for me. I told them that my father had his own insurance agent, that I would compare prices, and then decide. I a...
I bought a brand-new Volkswagen T-Roc only four months ago, expecting a smooth and trouble-free driving experience. Unfortunately, it’s been anything but that. First, the right signal light stopped working and triggered a dashboard warning. It was repaired under warranty—but just two weeks later, th...
I’m deeply frustrated with my 2022 Volkswagen T-Roc, which has developed a major DSG transmission failure at just 43,000 km. The vehicle is not even three years old—the initial registration was in March 2023. I had the 15,000 km maintenance done at an authorized Volkswagen service, and the 30,000 km...
I deeply regret purchasing my 2024 Volkswagen Tiguan. What I initially believed was a high-quality vehicle turned out to be plagued by chronic sensor issues, which I later found out are common with this model. Multiple warning messages began appearing on the dashboard, so I took the vehicle to the D...
I own a 2024 model Volkswagen Tiguan and have been dealing with persistent sensor errors that I later found out are known, chronic issues with this model. Multiple warning messages appeared on the dashboard, so I took the car to the authorized Volkswagen service center at Diyarbakır Dicle. It stayed...
I purchased a Volkswagen ID4 Pro from Ankara Doğuş Oto, invoiced on 27.06.2025 and delivered on 09.07.2025. One of the key promises during the sale was that a wallbox charging unit would be included as a gift. Based on this assurance, I finalized my decision and completed the purchase. However, when...
On June 27, 2025, I paid the full amount and purchased a brand new Volkswagen T-Roc R-Line. When I went to pick up the vehicle on July 2, 2025, I noticed scratches on the lower part of the front left door and between the sunroof and windshield, as well as stains on the upper part of the hood. I stat...
On March 28, 2025, I received my brand new 2024 model Polo (license plate 34 Z 20**) from Volkswagen dealership. Within the first month, the vehicle started showing a tire pressure warning. I repeatedly went to gas stations to check, but there was never any actual issue. Then, while on a long trip a...
I recently purchased a 2025 Volkswagen T-Cross and was shocked to find out that the traffic sign recognition system — a key feature advertised with the vehicle — doesn’t work in Turkey. I was told this is due to the software for Turkey not being available yet. Even worse, there is still no timeline ...
Volkswagen, as an automobile manufacturer was established in 1937 in Germany. The corporation is a major automotive industry player, producing consumer and industrial vehicles. Volkswagen's brand portfolio has several recognized names, including the original nameplate as well as Audi, Porsche, Skoda, and Seat. The business provides a wide selection of automobiles, vans, and even battery-powered ones. Volkswagen also offers a variety of finance and leasing alternatives, as well as insurance and fleet management.
It is a global company with headquarters in Germany and branches in the USA, China, Brazil, and Mexico. The firm has factories and sales offices in several different nations, giving it a foothold in both established and developing markets. VW has recently prioritized green production techniques and the research and development of electric and hybrid vehicles. The business has also contributed to studying and improving autonomous vehicle technologies.
