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Volkswagen

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Volkswagen

Complaints

97 complaints
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Volkswagen T-Cross AC, Fuel Pump, and Sensor Failures Under 20K Miles

June 25 10:36 PM

I started experiencing serious problems with my 2024 Volkswagen T-Cross — a brand-new car — before even hitting the one-...

2018 VW Transporter Comfortline Passenger Airbag Failed to Deploy in Crash

June 25 2:50 PM

On June 17, 2026, I was involved in a traffic accident on the Ankara–Niğde highway while driving my 2018 Volkswagen Tran...

2018 VW Transporter Comfortline Passenger Airbag Failed to Deploy in Crash

2025 Volkswagen Caddy Shifts Into Park While Driving

June 25 6:16 AM

I purchased a brand-new 2025 Volkswagen Caddy on December 18, 2025, from Avek Otomotiv in Istanbul's Tekstilkent distric...

2025 Volkswagen Caddy Shifts Into Park While Driving
2025 Volkswagen Caddy Shifts Into Park While Driving

2024 Volkswagen Tiguan 48V Error Strands Owner Three Times

June 21 11:24 AM

I have been driving my 2024 Volkswagen Tiguan for about a year and a half, and I am now dealing with the same problem fo...

2022 Volkswagen Taigo 1.0 Shudders and Knocks From Day One

June 20 12:34 AM2

On the recommendation of others, I purchased a 2022 Volkswagen Taigo 1.0 Life, but I have not been happy with the car si...

Volkswagen App Displays Incorrect Trim Level for Passat R-Line

June 19 9:49 PM

I noticed that my 2020 Volkswagen Passat R-Line shows up as "Elegance" trim in the equipment section of the Volkswagen a...

Volkswagen Taigo Life Safety Faults Returned After Service Repair

May 20 10:08 PM24

I received my Volkswagen Taigo Life as a brand-new vehicle 6 days ago, and the car currently has only 470 km on it. Desp...

1

VW T-Roc Manufacturing Defects Ignored by The Service

May 14 4:44 PM14

I purchased a VW T-Roc from Doğuş Esenyurt in Istanbul, Turkey, and approximately three months after the purchase I noti...

1

My New Volkswagen Golf 8.5 Started Consuming Oil at 5,000 KM

May 6 1:31 AM31

In October 2024, I purchased a brand-new Volkswagen Golf 8.5 from the Erz Otomobil Volkswagen dealership in Aziziye, Erz...

1

VW Golf 8 Chronic SOS Fault Not Covered After Warranty

April 27 8:55 PM38

In 2021, I purchased a brand-new Volkswagen Golf 8 Life, a car I chose willingly and with great enthusiasm. After using ...

1

Volkswagen Caddy And Amarok Serious Faults - Windshield And Water Leak

March 5 4:31 PM36

We purchased three Volkswagen vehicles, two Caddy and one Amarok, and within one year we encountered serious faults with...

1

Volkswagen Polo Timing Belt Replacement Caused Engine Noise

February 17 5:01 PM67

The timing belt on my 2014 Volkswagen Polo was replaced in August 2025 at 93,000 km at the authorized Volkswagen Elazığ ...

1

Volkswagen Faces Months-Long Delay in Golf 8 Windshield Replacement

January 24 12:28 PM38

On October 20, 2025, I applied to the Ankara Arca authorized service for a windshield replacement for my Golf 8 vehicle....

1

Volkswagen Refused Refund After Sudden Price Drop

January 16 1:07 PM115

On October 15, 2025, I purchased a VW Polo 1.0 TSI in Ascot Gray, sold in Turkey, for $37,145 from Başaran Otomotiv Volk...

1

Volkswagen DSG Transmission Fails Again After Authorized Repairs

January 9 11:58 AM29

Even though all maintenance on my 2015 Volkswagen with 130,000 km was done at an authorized service center, I experience...

1

Volkswagen Tiguan Allspace Multimedia System Constantly Crashing

December 31, 2025 12:08 PM50

I own a 2022 VW Tiguan Allspace Elegance and I have been having continuous problems with the multimedia system from the ...

Volkswagen T-Cross Clutch Failure - Wrongly Blamed As User Error

December 3, 2025 11:03 PM76

I own a 2024 manual Volkswagen T-Cross. The vehicle had only 299 km when I bought it and is now around 10,000 km. After ...

1

Volkswagen Polo Makes Noise From Day One - Service Found No Solution

November 10, 2025 11:08 AM29

I bought a brand-new Volkswagen Polo on December 30, 2024, and from the moment I received it, the center console clips w...

1

Volkswagen Passat Broke Down Again After Costly Turbo Repair

November 5, 2025 3:00 AM31

I own a Volkswagen Passat with license plate 20 Dr. 855. Shortly after picking it up from the authorised service center ...

1

Volkswagen Refuses to Cover Seat Belt Defect Under Warranty

October 26, 2025 6:50 PM31

On October 20, 2025, I took my Volkswagen Golf (license plate 3SCSC633) to the authorized service center and reported th...

Volkswagen Refuses to Cover Seat Belt Defect Under Warranty
Volkswagen Refuses to Cover Seat Belt Defect Under Warranty
Volkswagen Refuses to Cover Seat Belt Defect Under Warranty
5
Resolved
October 22, 2025 8:19 PM4

"My vehicle was repaired under warranty, thank you for the extra procedures carried out for my satisfaction."

Şahin removed this complaint from publication

Frequently Asked Questions

  • Volkswagen has numerous contact options:
  • The first is reaching the company by phone at 1-800-428-4034 or 1-800-822-8987 from 8 am to 8 pm/7 pm (for the second line) Monday through Friday (EST).
  • The second option is to contact a care agent on Live Chat at https://www.vw.com/en/contact.html.
  • Volkswagen is also available on social media: Twitter @vwcare, on Facebook Volkswagen holds a different profile for each country, the international page can be found at www.facebook.com/volkswagen.

About Volkswagen

Volkswagen, as an automobile manufacturer was established in 1937 in Germany. The corporation is a major automotive industry player, producing consumer and industrial vehicles. Volkswagen's brand portfolio has several recognized names, including the original nameplate as well as Audi, Porsche, Skoda, and Seat. The business provides a wide selection of automobiles, vans, and even battery-powered ones. Volkswagen also offers a variety of finance and leasing alternatives, as well as insurance and fleet management.

It is a global company with headquarters in Germany and branches in the USA, China, Brazil, and Mexico. The firm has factories and sales offices in several different nations, giving it a foothold in both established and developing markets. VW has recently prioritized green production techniques and the research and development of electric and hybrid vehicles. The business has also contributed to studying and improving autonomous vehicle technologies.