I work as a yellow taxi driver in Istanbul through the Yandex Pro application. During a trip completed on Monday, August... 17, 2026, at 9:42 PM, I followed the exact route recommended by the system, which guided me through the Eurasia Tunnel. Even though the official toll for the Eurasia Tunnel was $1
When following the steps for the 3-month TOD TV promotional campaign offered by the Yandex AI application and entering t...he gift code "yxsuper3" into the promo field, I receive an error message stating, "This code did not unlock any reward. Try a different code," as shown in the screenshot. Despite f
I have been participating in the Yandex AI League campaign daily for nearly two months by regularly submitting applicati...on reviews. The campaign terms stated that my reward would be credited to my Istanbulkart mobile account within 7 days. During this time, a deposit was credited to my Istanbulkart
On August 12, 2026, at around 11:30 PM, I suffered a serious issue with a taxi hailed through Yandex, operated under lic...ense plate 35 T 5050 and driven by Mr. A. Although I explicitly instructed him to drop me off at 46/19 Street, he took me to 46/23 Street instead. When I pointed out that we were a
I participated in the Yandex-exclusive Istanbulkart $6 gift promotional campaign and received an official notification c...onfirming that I had won. However, even though approximately two weeks have passed, no $6 transit balance has been credited to my digital Istanbulkart account in any form. Every t
While using the Yandex Pro application in Istanbul, an unfair money deduction was made from my account on August 11, 202...6. Even though everything was conducted strictly according to rules within the app, the reason for this deduction was never clearly or understandably explained. Following this inc
When installing the Yandex AI app, I was promised an S Sport subscription upon completing a five-day activity requiremen...t under a promotional campaign. I downloaded the app trusting this promise; however, the pledge was not honored, and my S Sport subscription was never activated. I believe this pra
I use Yandex Maps frequently across various devices and am generally satisfied, but the yellow route line used during na...vigation is almost completely invisible on the screen on sunny days. Especially outdoors, paired with screen glare, following the yellow route line becomes extremely difficult. Th
I noticed that the data stored in my Yandex Disk account appears to have been deleted on August 14, 2025. My account con...tained many irreplaceable memories and important files collected over years that hold immense sentimental value to me, and I am currently unable to access any of them. I was not us
As a result of an action I completed within the Yandex AI application on July 30, 2026, at around 11:00 PM, I earned a 5... GB mobile data reward to be credited to my Vodafone line. Although I received a confirmation within the app stating that I had won, this data package was never loaded onto my mobi
I work as a taxi driver in Istanbul, and I suffered severe earnings deductions on two trips taken through the Yandex Pro... application. On the first trip on July 28, even though the taxi meter read $89, only $62 was deposited into my account. On the second trip on July 29, while the taxi meter read ap
On April 11, 2026, I completed all the required tasks on Yandex and earned a reward of 5 GB (5,000 freebytes). However, ...even though I fully completed all the tasks, this reward has not been credited to my account, and I was not shown any warning or error message. I contacted Yandex through their su
I participated in the Yandex AI app campaign “Complete 5 tasks, earn 5 GB,” and as of April 11, 2026, I completed all th...e required tasks fully. According to the campaign terms, once the tasks were completed, a 5 GB internet package would be credited to my mobile operator line by Yandex AI. Although
I won a 3-month free Super Lig package through Yandex’s campaign. I can watch the matches on my phone without any issues..., but when I try to watch them on my Toshiba Smart TV, the stream won’t open and I get an on-screen message saying: “You do not have permission to view this content.” It’s confusi
I participated in the Starbucks–Yandex 15-star promotion on December 1, 202...5. Even though I fulfilled all of the conditions exactly as stated in the c
While scrolling through videos on the Yandex Browser app, I came across +18 content. Even though the app asks, “Are you ...18 years old?” and I indicated that I am underage, it still continued to show highly inappropriate and disturbing content. This happened yesterday, and because I was uncomfortable
As part of Yandex’s “Yandex Tod” campaign, I called Yandex from my Türk Telekom line on three consecutive days during th...e month of August. Even though I fully met the campaign requirement of “calling three days in a row,” I did not receive any code. I was expecting to receive a code for 3 months of
I participated in the Yandex Tod membership campaign, and even though I qualified for the membership by using the servic...e for three days, no membership has been activated for me as of today. Despite fulfilling all the campaign requirements, the failure to activate my membership has caused me inconve
On November 23, 2025, as part of the Yandex Navigate campaign, I set Yandex as my default search engine. On the screen, ...I saw a confirmation stating that my participation in the campaign was approved and that $2 would be loaded onto my Istanbulkart within one week. Despite this, no balance has been
On November 20, 2025, as part of the Yandex Navigate campaign, I set Yandex as my default search engine and saw an on-sc...reen message confirming that my participation was approved and that $2 would be added to my Istanbulkart within one week. However, even though the stated period has passed, no bala
I participated in the Yandex Tod TV campaign and saw an on-screen message confirming that I had won. However, even thoug...h I won on November 5, I was unable to find the campaign code anywhere. I joined the campaign using the Chrome browser, but the section where the code was supposed to appear was co
On November 26, I saw a campaign on the Starbucks mobile app stating that if I set Yandex as my default search engine fo...r three days, 15 stars would be added to my Starbucks account. Even though I fully met the campaign requirement, the promised 15 stars were never credited to my account. When I co
On November 22, I participated in the Yandex search engine campaign that offered a 3-month Tod membership for setting Ya...ndex as the default search engine. Although the campaign stated that a Tod membership code would be sent to me, no code has been delivered even though time has passed. I have not
On Sunday, November 16, the $19 worth of bonuses I was supposed to receive for completing 14 rides through Yandex Pro Ta...xi were canceled by the security department. I was informed that I would not be paid because the rides were considered “unrealistic” for bonus eligibility. However, all of the ride
