TCL

I purchased a TCL TAC-12CHSD/UG11I inverter 12,000 BTU A+++ air conditioner, and the installation was carried out on December 4, 2025, by a service company called Manisa **en So**tma at my home in Manisa. During the installation, no vacuuming was performed at all, and when I asked about it, I was to...

On July 26, 2025, I purchased a TCL Elite TAC-18CHSD/XA51I A++ 18000 BTU inverter wall-type air conditioner. It was installed on Saturday, August 2, 2025. However, it turned out that the control board was defective. Today is August 6, 2025, and it still hasn’t been repaired. In other words, I bought...

I purchased a TCL air conditioner last week and contacted customer service to schedule the installation. During the call, I specifically mentioned that we had a previous air conditioner which broke down, so we bought a new one. Our home gets full sunlight and is hotter inside than outside, making it...

I received the TCL 55C745 55" 139 cm Screen Satellite Receiver 4K Ultra HD Google Smart Gaming QLED TV from Trendyol (sold by Trendyol under the TCL brand), and starting from the first week, the screen brightness began to randomly decrease and increase every second while watching TV. This issue cont...

I just bought the MT40X type smartwatch, but it won't pair with my phone the way it should. Now that school is back in session, I can't keep track of time or stay in touch with my child. While the watch shows the message "Device is connected, please scan the QR code shared by the owner," the process...

Hello, my name is Hayati Kayış, and I purchased a TCL Linkzone MW63 mobile modem from the telecom dealer last week. I bought the modem because it has the eSIM feature. The dealer I purchased it from has no knowledge of the product. The user manual contains no information about eSIM. I've been corres...

I bought a TCL air conditioner from BİM market on June 9, 2024. I scheduled an installation appointment through customer service, and they said the authorized service would call me that day. However, the service scheduled me for 20 days later. I called customer service again and requested installati...

I'm having trouble finding any replacement filters or other consumables for my TCL Breeva Pro 400 air purifier. Unfortunately, Providyo, the spare parts supplier, does not currently have any parts available for this particular product. Could you please help me find a supplier for these parts or refe...

I recently purchased a wall-mounted air conditioner from TCL via Trendyol. Upon its arrival, I promptly requested installation by calling **** 209 98 25. They directed me to Bakırköy service at **** 415 70 70 for installation. Initially scheduled for Friday, the installation was postponed to Monday ...

Trusting the brand's quality, I bought a TCL 50C725 series QLED television in January 2022. But I was disappointed when the screen started making random horizontal black lines. The warranty may have just expired, but it's disappointing to see these black lines filling the TV's bottom half a month af...

On November 15, 2023, I took my malfunctioning TV for panel issues to the service center. After 3 weeks, it was returned with a refund-exchange report, yet no actual repairs had been made. Vatan Bilgisayar Buca, where I bought the product just 20 days ago, insists they can only issue a refund. TCL-B...

I purchased the TCL MT42X smartwatch from Inegol Media Markt, thinking it was a quality product. After inserting a Türk Telekom SIM card, the watch displayed a "No SIM card" error just one week later. Assuming the issue was with the SIM card, I got a new one, but the problem persisted. TCL's custome...

I purchased a TCL MT40 children's watch from Hepsiburada on November 11, 2021, at 19:44. Just two days after the last updates, the watch stopped turning on and refused to charge. Previously, when calling the watch, it would ring once and then immediately switch off to busy, among a few other issues....

my experience has been nothing short of regrettable, the lack of both service and individuals willing to address issues makes it worse than worse.... There seems to be no avenue to resolve the recurring problems I am facing with the television, and each time I seek assistance, receive responses alon...

I purchased a TCL 55P635 model TV from the seller Alicandanal through the Hepsiburada app on November 26, 2023. The TV arrived on December 1, and after Baran Elektrik's technician performed the installation on December 4, we noticed a black spot on the screen when the TV was turned on. The technicia...

On November 19, 2023, I bought a TCL 58P733 TV from Vatan Bilgisayar. When selling the TV at Vatan Bilgisayar, the salesperson praised the brand, mentioned Bilkom's support, and promised that any problems would be fixed quickly. They also said that buying this TV got you a pair of headphones worth 2...

The TCL brand 55C715 model TV, which I bought when it was just released at the end of 2020, has been causing problems since the day I bought it. I bought TCL TV, which is a best-selling and preferred TV brand in the USA and Canada, with confidence when I saw that it started to be sold in Turkey. How...

After viewing the advertisement on TCL's own website, I decided to purchase the TCL nxtpaper 11 tablet; however, the packaging did not include a stylus. I thought, all right, I'll buy one, but there isn't any in stock at the market right now. When I called, the person who deals with tablets told me ...

I want to complain about the TCL Service. They talked to me yesterday in a way that made me feel uncomfortable and disrespected. They totally didn't fix my problem. I just had my first experience with TCL Service, and I have to say, I'm really disappointed. It's clear that they don't have much exper...

When my son was in the first grade, I bought him a TLC smartwatch. Even though it's been three years, we are still having major location problems. For the past few months, the watch has always shown location data that is out of date. At the moment, it's showing a location from 10 hours ago, and when...

I've had my TCL L55c635 TV for about 3 to 4 months, and I've been dealing with a persistent issue known as flickering. I've tried everything—resetting the TV, adjusting the picture settings, even updating the software—but the flickering continues. I'm at a loss for words. I'm contacting TCL in the h...

I bought a TCL air conditioner, but I'm having trouble scheduling the installation through their service. I was told they would arrive on Monday, so I eagerly awaited their arrival, but they never arrived, and there was no communication. They had actually scheduled the appointment for a week later. ...

In January 2023, I purchased a TCL smartwatch for my 10-year-old daughter from Teknosa. She couldn't wear it to school because of the rules, so she mostly wore it on family outings. We kept it safely in its box at home when not in use. While I was at home one day, I received a charging alert from th...