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Skechers

Complaints

275 complaints
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1

Skechers Skech-Air Ventura Sole Melting And Falling Apart

June 19 6:01 PM14

I purchased a pair of Skechers Skech-Air Ventura walking shoes from the Skechers store at Özdilek Shopping Mall, operate...

1

Skechers BOBS Bamina Shoes Developed Holes After Only a Few Months

May 30 1:46 PM28

On June 28, 2025, I purchased a pair of Skechers BOBS Bamina shoes, size 8, from the Marlin Store at StarCity Outlet for...

Skechers BOBS Bamina Shoes Developed Holes After Only a Few Months
Skechers BOBS Bamina Shoes Developed Holes After Only a Few Months
Skechers BOBS Bamina Shoes Developed Holes After Only a Few Months
Skechers BOBS Bamina Shoes Developed Holes After Only a Few Months
+1
1

My Skechers Shoes Developed a Heel Defect and SuperStep Denied My Claim

May 26 6:22 PM32

I purchased a pair of Skechers women’s sports shoes, model 13087 BKRG, size 7.5, from the SuperStep store in Samsun Yeşi...

1

Skechers Walking Shoes Torn Within One Month and Refund Rejected

May 15 9:45 PM171

I purchased a pair of Skechers walking shoes from the Özdilek store on 18.03.2026. Within about one month of normal use,...

Skechers Walking Shoes Torn Within One Month and Refund Rejected
Skechers Walking Shoes Torn Within One Month and Refund Rejected
Skechers Walking Shoes Torn Within One Month and Refund Rejected

Skechers D’lites Fresh Start Shoes Peeling and Tearing Within One Year

April 23 3:14 PM170

In September 2024, I purchased the Skechers D’lites Fresh Start model through the Skechers mobile app. The product was d...

Skechers D’lites Fresh Start Shoes Peeling and Tearing Within One Year
Skechers D’lites Fresh Start Shoes Peeling and Tearing Within One Year
Skechers D’lites Fresh Start Shoes Peeling and Tearing Within One Year
Skechers D’lites Fresh Start Shoes Peeling and Tearing Within One Year
1

I Face Skechers Shoes Tearing Within Warranty and Claim Rejected

April 21 4:59 PM174

I purchased a pair of Skechers sneakers from the Skechers store located in Istanbul Emaar Mall on October 15, 2025, for ...

I Face Skechers Shoes Tearing Within Warranty and Claim Rejected
1

I Experience Sole Damage on Skechers Walking Shoes

April 2 4:39 PM181

I purchased a pair of Skechers walking shoes from the Skechers store in İstanbul Piazza AVM in August 2025. After a whil...

I Experience Sole Damage on Skechers Walking Shoes
I Experience Sole Damage on Skechers Walking Shoes
1

Skechers D Lites Popular Vote Shoes Sole Cracked After 4 Months

March 4 4:45 PM174

I purchased a pair of Skechers D'lites - Popular Vote shoes online and used them daily under normal conditions. Despite ...

Skechers D Lites Popular Vote Shoes Sole Cracked After 4 Months
Skechers D Lites Popular Vote Shoes Sole Cracked After 4 Months

Skechers Max Protect Shoes Water Leaking Issue

March 4 3:06 PM174

I purchased a pair of Skechers Max Protect shoes from the Skechers store relying especially on their waterproof feature....

1

Skechers Moonhiker Started Peeling After Only 3 Months of Normal Wear

March 3 11:52 AM182

I purchased a Skechers Moonhiker 183196 BBK in size 8.5 from the Skechers store in Ankara Ankamall. Even though I used t...

Skechers Moonhiker Started Peeling After Only 3 Months of Normal Wear
Skechers Moonhiker Started Peeling After Only 3 Months of Normal Wear
Skechers Moonhiker Started Peeling After Only 3 Months of Normal Wear
1

Skechers Vigor 3.0 Shoes Tore at the Sides After One Year

March 2 11:55 PM230

I purchased the Skechers Vigor 3.0 sneakers through the Skechers mobile app under order number 1776191. After approximat...

Skechers Vigor 3.0 Shoes Tore at the Sides After One Year
Skechers Vigor 3.0 Shoes Tore at the Sides After One Year
Skechers Vigor 3.0 Shoes Tore at the Sides After One Year
Skechers Vigor 3.0 Shoes Tore at the Sides After One Year
1

Skechers Slade Cooper Shoes Show Leather Damage After 10 Days

February 28 2:52 PM171

I purchased the Skechers Slade – Cooper 205237 men’s red casual shoes through N11. After only about 10–15 days of use, t...

Skechers Inner Lining Ripped Within Months

February 20 9:05 PM194

I purchased a pair of Skechers sneakers on Trendyol from the seller Olka Spor Malzemeleri Tic. A.Ş. I wore the shoes a f...

1

Skechers Shoes Fall Apart After 6 Months, Warranty Claim Rejected

January 20 10:44 AM186

The premium Skechers athletic shoes I purchased from an In-Street store developed serious defects after only six months ...

Skechers Shoes Fall Apart After 6 Months, Warranty Claim Rejected
Skechers Shoes Fall Apart After 6 Months, Warranty Claim Rejected
Skechers Shoes Fall Apart After 6 Months, Warranty Claim Rejected
1

Skechers Waterproof Shoes Fell Apart After Minimal Use

January 17 9:34 PM151

I purchased a Skechers brand shoe from the Buyaka store in Ümraniye, Istanbul, specifically because it was advertised as...

Skechers Waterproof Shoes Fell Apart After Minimal Use
Skechers Waterproof Shoes Fell Apart After Minimal Use
Skechers Waterproof Shoes Fell Apart After Minimal Use
Skechers Waterproof Shoes Fell Apart After Minimal Use
+1
1

Skechers Waterproof Boots Slip on Wet Surfaces and Cause Fall

January 10 9:54 PM169

I purchased a pair of Skechers GOrun Trail Altitude 2.0 waterproof boots from Ayakkabı Dünyası’ online store on November...

1

Skechers Arch Fit Shoes Tear Inside After Months

January 10 6:18 PM175

A few months ago, I purchased Skechers Arch Fit athletic shoes from the Skechers (Olka) store at Ankara Metromall Mall, ...

Skechers GO Walk Max Cushioning Arch Fit Heel Deformed In 3 Months

January 1 6:20 PM166

I am a long-time Skechers customer and a Gold member. On September 24, 2025, I purchased the “GO Walk Max Cushioning Arc...

Skechers GO Walk Max Cushioning Arch Fit Heel Deformed In 3 Months
Skechers GO Walk Max Cushioning Arch Fit Heel Deformed In 3 Months
Skechers GO Walk Max Cushioning Arch Fit Heel Deformed In 3 Months
1

Skechers Stamina AT Causes Dangerous Slipping on Wet Floors

December 27, 2025 11:18 PM174

I bought a pair of Skechers Stamina AT – Vintage Stitch men’s outdoor shoes from www.skechers.com.tr about 10 days ago a...

1

Skechers Refused Warranty for Shoes That Tore After Only 6 Months

December 22, 2025 10:03 AM167

I purchased a pair of Skechers Slip-Ins: Gratis Sport - Awe Inspiring shoes approximately 6 months ago from the Skechers...

Skechers Refused Warranty for Shoes That Tore After Only 6 Months
Skechers Refused Warranty for Shoes That Tore After Only 6 Months
Skechers Refused Warranty for Shoes That Tore After Only 6 Months
Skechers Refused Warranty for Shoes That Tore After Only 6 Months
1

Skechers Waterproof Shoes Leak In Rain - Warranty Rejects Defect Claim

December 5, 2025 8:30 PM181

I bought a pair of Skechers waterproof sports shoes with the code 2080150198BBK on 21/09/2025. On the second time I wore...

1

Skechers Arc Fit Swift Trail Shoes Wearing Out Fast - Refund Request

November 26, 2025 10:59 AM159

I purchased my Skechers Arc Fit Swift Trail winter shoes from the Torium store in Istanbul. I wore them for a total of a...

Skechers Arc Fit Swift Trail Shoes Wearing Out Fast - Refund Request
Skechers Arc Fit Swift Trail Shoes Wearing Out Fast - Refund Request
Skechers Arc Fit Swift Trail Shoes Wearing Out Fast - Refund Request
Skechers Arc Fit Swift Trail Shoes Wearing Out Fast - Refund Request
+2

Skechers Kids’ Shoes Wear Out Fast - Heel, Side Tears And Rejected Claims

November 23, 2025 3:30 PM146

I bought a pair of Skechers boys’ shoes in size 36 for my son on 19.05.2025, hoping he would use them for a long time be...

Skechers Kids’ Shoes Wear Out Fast - Heel, Side Tears And Rejected Claims
Skechers Kids’ Shoes Wear Out Fast - Heel, Side Tears And Rejected Claims
Skechers Kids’ Shoes Wear Out Fast - Heel, Side Tears And Rejected Claims

Frequently Asked Questions

Skechers customer support service can be contacted in three ways: via e-mail at [email protected], by starting an online chat on their website, or by calling them at 1-800-746-3411. They are available 6 am-7 pm from Monday to Friday and 7 am-4 pm on Saturdays.

Brand Overview: Skechers

Skechers is an American multinational footwear and apparel company founded in 1992 by Robert Greenberg. Operated by Skechers U.S.A., Inc., the brand is known globally for casual, athletic, walking, and lifestyle shoes for men, women, and children.

Contact Info

Customer support email: [email protected]

Additional support email: [email protected]

Customer support phone number: 1-800-746-3411

Industry and Operations

Skechers operates in the footwear, apparel, and retail industry. The company designs, manufactures, and sells shoes and related products through retail stores, online platforms, and international distributors.

  • Athletic, walking, casual, and work footwear
  • Performance shoes for running, golf, basketball, and training
  • Apparel and accessories for adults and children
  • Global retail stores and e-commerce operations
  • Comfort-focused product lines including memory foam and slip-in shoes

User Sentiment

User sentiment is mixed, with many customers praising comfort while others report concerns related to durability, warranty handling, and customer service.

  • Complaints about shoe durability and sole separation issues
  • Warranty claim denials and dissatisfaction with defect evaluations
  • Delayed refunds, exchanges, or return processing
  • Customer service response delays or unresolved support requests
  • Sizing inconsistencies between different shoe models
  • Shipping delays and order tracking problems
  • Issues with discount codes, promotions, or online orders
  • Concerns regarding product quality compared to older Skechers models

Share Your Experience

If you’ve experienced issues with Skechers, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.