I am writing regarding my Fampay account linked to my mobile number. I want this account to be permanently deleted, but ...despite my attempts over the last 2 days, I have not received any response from Fampay. I have been trying to get my account permanently deleted from my phone number, yet there has
On 8 July 2026, I made a transaction of ₹80 through Fampay to Moraya Pe. The money was debited from my account, but I di...d not get my money back and the issue has not been resolved. I clearly request that my ₹80 be refunded to my account immediately and that I be informed about the status of this ref
I am writing regarding a wrong payment made from my FamPay account, which went to another person by mistake. The transac...tion ID is FMPIB6104858691 and the amount was 106 (currency as per my FamPay account settings). I do not remember the exact date and time of the transaction, but it was processed s
I am writing to report an issue I experienced with Jalwa Game today. I deposited ₹1000 into my Jalwa Game account, and t...he amount was deducted from my Fampay account, but it was not added to my in‑game balance. After noticing that the money was missing from my Fampay account but not reflected in the
I used FamPay to recharge my Vi mobile number 7049191*** but even after 24 hours the status is still showing as pending ...and the recharge has not been credited to my number. I have the FamPay transaction reference FMPIB6088952415 for this failed or pending recharge. Despite this long delay, the issue
I have been trying to complete my KYC upgrade on the FamPay app, but my Aadhaar verification attempts were exhausted aro...und 4–5 months ago. Since then, I have been completely unable to proceed with the KYC process, as the app does not allow any further Aadhaar verification attempts. I contacted FamP
I have been using FamPay on my Android phone and I am currently unable to access my account because my old mobile number...’s SIM card has been lost. For about one month I have not been able to log in to my FamPay account, as all verification and OTP messages are linked to the old number that I no long
I am writing regarding an issue I faced today while trying to make a redemption-related payment through FamPay on the Pl...ay Store. I wanted to generate or use a redeem code, but by mistake I ended up making a UPI payment of 159 rupees to the account ID playstore1***@axisbank instead. This payment of
On 06/07/2026, I transferred money from my Fampay account to my sister’s account. The amount was debited from my Fampay ...account and the transaction is shown as “successful” in the app, but my sister has not received the money. Since the money has been deducted from my account without being credited
I am writing regarding my FamPay account, which was created using my Aadhaar card and an old mobile number. I no longer ...have access to that registered mobile number. I request that my FamPay account’s registered mobile number be updated to my current number after completing any necessary identity ve
I am a student and I am facing a serious problem accessing my FamPay account on my Android phone. A few years ago, I had... registered on FamPay using my old mobile number 7208625***, which was also linked with my Aadhaar card. However, I lost that SIM and no longer have access to that number. Recently
I made a wrong payment of ₹649 on 6 July through the FamPay wallet, and the amount was mistakenly sent to another person.... The transaction ID for this incorrect payment is FMPIB6074304781. I am using FamPay in Sangem village, Kamareddy district, Telangana, India. After realizing the mistake, I tried
I am experiencing an ongoing problem with my FamApp account related to selfie verification and KYC completion. When I tr...y to verify my identity, the app displays the message: "You've exhausted all verification attempts. We'll notify you when you can try again." Because of this, I am completely unabl
I am facing a continuous issue with Aadhaar verification on my Fampay UPI payment app account. This problem has been occ...urring for around 15 to 20 days. The issue is happening on my own Fampay account, not on a child or teen account. When I enter my Aadhaar number in the app, the verification fails
I am writing regarding an issue with two online payments I made through FamPay for a game top‑up. My total amount of ₹44...9 has been deducted, but I did not receive the service I paid for. The first payment of ₹200 was made on 04 July 2026 at 02:24 PM with transaction ID FMPIB6049030829. The second pa
I am facing a problem with my Fampay account related to KYC verification. My KYC has already been completed earlier, but... the app is again asking for verification and it is not getting completed. Because of this, my Fampay account is not working and I am unable to use the services. I have been facing
I am writing regarding an issue I am facing with FamApp on my iPhone related to Aadhaar verification and KYC. I recently... obtained the mobile number 6002174*** but it appears that a previous owner of this number used their Aadhaar card to create a FamApp account linked to this same number. Because of
I have been unable to complete my selfie verification on FamPay for about one year. When I attempted the selfie verifica...tion, it was rejected and I received a message saying that my selfie verification had failed and that I could not proceed further. Since then, I have not been given any option in t
On 1 July at around 3:50 pm, I made a UPI transfer of ₹400 from my FamPay account to my sister’s Google Pay account usin...g the FamPay app. In the FamPay app, the payment is shown as completed, but my sister has not received the amount in her Google Pay account. The transaction reference/UTR number di
Today I made a UC recharge for my BGMI account through Uc India Shop, paying 386 rupees via the Fampay app. The amount w...as successfully deducted from my account, but the UC was not credited to my BGMI account. I verified the payment in Uc India Shop, so the transaction appears to have gone through,
I am using FamPay and today I noticed that money has been deducted from my FamPay balance without my permission. A total... of ₹649 has been taken from my account, and these deductions are linked to an app called “Animal app”. The most serious issue is that the money is being deducted even when I am no
I am writing regarding my FamPay account, which is linked to my old phone number and the email address rbade1***@gmail.c...om. I created this account in 2024 and now I no longer have access to the old number. Since I cannot use or update that old number, I want FamPay to permanently delete my old accou
I am a FamPay user from Kallamb, Maharashtra, and I am facing a problem with updating my registered mobile number in the... FamPay app. My old registered number is 8468970*** and I want to update it to my new number 7972353***. When I tried to change the number in the app, it showed that my attempts ar
I am writing regarding an incorrect UPI transfer that occurred through the FamPay app. On 30 June 2026, I made a UPI pay...ment of ₹2,450 using the FamPay app directly, and the money was unfortunately sent to the wrong recipient. After realizing the mistake, I contacted FamPay customer support, but the
