I purchased a Siemens dryer that was marketed as having a self-cleaning feature. I paid a significantly higher price compared to other brands because I trusted the quality and reliability of Siemens. After just one year, the machine started showing a “water tank full” warning. I called for service,...
I have been a loyal Siemens customer for many years, and when I moved into my new home, I chose to purchase all of my household appliances from Siemens again, specifically because of my trust in the brand and its high-quality customer service. However, the experience I am currently going through has...
"At the start of the process, after several meetings with the service and customer service departments about a situation that seemed unsolvable and caused hardship, Ms. Başak took over the case, and I have received an answer to the question "Why Siemens for this price?" during my purchase, changing my view of the Siemens brand. I would like to convey my thanks to her, as she was the follower and key to the process. The problem has been fully resolved."
In December 2022, because everyone was saying prices would go way up in 2023, I bought a Siemens EQ500 Classic coffee machine from MediaMarkt. I chose Siemens because all of the other major appliances in my home are Siemens and I trusted the brand. However, from the very first day I used it, the ma...
I purchased a refrigerator, cooktop, and range hood from Siemens in İskenderun about nine months ago, and I have been dissatisfied from the very first day. Ever since the refrigerator was delivered to my home, it has had a persistent odor inside that never goes away, even though the appliance is sti...
The chrome-look plastic trim on the door of my Siemens IQ700 series washing machine (model WG44B2A0TR/01) has cracked and broken. Since the product is under warranty, I contacted the authorized service center. During the inspection on December 22, 2025, the issue was accepted as a manufacturing defe...
I purchased a freestanding Siemens DW15703 water dispenser, and since the very first use on 20 December 2025, the device has been making a loud engine noise whenever the cooling system is activated. This noise occurs every single time the cooling runs and is clearly disturbing during normal use. I c...
I have been experiencing a very unprofessional process since November regarding the extended warranty for my Siemens WQ43G2A0TR dryer, and this has seriously damaged my trust in the brand. My dryer’s warranty expired in November 2025. After receiving a call from Siemens, I agreed to extend the warra...
In 2024, we purchased a Siemens iQ500 dryer, and during the installation in Istanbul, the authorized service team persistently stated that maintenance had to be done once the first year was completed and tried to have us approve a maintenance service package. We made the payment at that time, and bo...
I purchased a Siemens TQ505R09 fully automatic coffee machine on March 1, 2022, from the Media Markt store in Çorlu, Tekirdağ, along with an additional 3-year BNP Paribas insurance policy on top of the 2-year manufacturer’s warranty. On November 24, 2025, the product began having a coffee grinding p...
I own a Siemens KG76NAI32N/09 freezer, and for about one week, the display screen has been continuously flickering. This is only a visual flicker, but it is constant and very disturbing in daily use, especially considering that the product is not very old. I contacted Siemens service about 5 days ag...
I purchased a product worth ₺105,000 from a Siemens store on November 1 and exercised my right of withdrawal the next day, canceling the order. However, the refund has been significantly delayed, and as of November 30, it still has not been issued, causing me serious hardship. Despite repeatedly cal...
About two years ago, I purchased Siemens EQ500 offee machine through the company’s official website, and I am now experiencing an issue where I cannot reinstall the brewing unit after cleaning it. Although the brewing unit is designed to be removable and cleanable, placing it back after cleaning is ...
I bought the Siemens KG85PFICON refrigerator on September 24, 2025, and from the very first moment I plugged it in, I’ve been dealing with an unbearable ringing noise that sounds like constant ear ringing. The service team came and performed damping, which only removed the motor sound, but this high...
I purchased a Siemens WQ41G2C0TR model clothes dryer from an authorized dealer. Right after installation, I noticed a visible scratch on the display panel and reported it to the dealer the same day. For nearly a month, I have contacted both the dealer and Siemens customer service multiple times, but...
The Siemens refrigerator is operating with a disturbing level of noise. I have been filing complaints since the very first day I purchased it, and I record the noises coming from the fridge every day. A woman named Ms. M***, who claims to be an authorized representative from the head office but refu...
My Siemens IQ500 SN23EW62KT/30 dishwasher is about 1.5 years old. It had been leaking water for 2.5 months, which I only found out after my downstairs neighbor complained. On Saturday, October 11, 2025, the technician who came to inspect it found that the leak was coming from inside the machine and ...
On May 1, 2025, I purchased a Siemens washing machine, model WG54A2Z0TR, from the Zeyna Siemens store at İskenderun Pirimemall. Since the day I bought it, I haven’t been able to use it properly even once—the machine tears my clothes in every wash. I have called Siemens customer service multiple time...
I bought my Siemens refrigerator in 2018 and extended the warranty for 7 years. However, I noticed that the food on the top shelf and in the vegetable drawer kept freezing. The service team came several times but only told me to lower the temperature or keep vegetables away from the sides. Recently,...
About 15 days ago, I purchased an 11 kg fully automatic washing machine from Siemens. I specifically chose this model because it had a duvet washing program and made my decision based on my trust in the Siemens brand. The machine clearly shows a duvet washing program on its panel, but the user manua...
The Siemens SN53IS62MT dishwasher I purchased a year ago has been leaving scratches and water marks on my glasses since day one. This problem persisted, and all my glasses became damaged and unusable. I called the authorized service once to resolve the issue. The service applied various suggestions,...
I noticed a dent and crack at the bottom of my Siemens WQ44G2C1TR iQ500 Heat Pump Dryer in May while trying to disassemble it during my house move. Before the move, the machine had been installed by the service team on top of the washing machine and had never been moved. Therefore, I cannot understa...
I bought a Siemens refrigerator a year ago, and since the day I purchased it, it has been operating at a noise level that can be heard from the next room. The loud sound is disturbing my family’s comfort and makes it difficult to use the refrigerator without frustration. I contacted the service team...
I purchased a Siemens iQ500 washing machine from the Ankara Anatolium branch. From the very first day, the machine has not been rinsing properly, and no matter how many rinse cycles I run, the laundry always comes out soapy after washing. To resolve this issue, I both contacted the service center an...