I purchased a Siemens LC66KPJ70T hood from the Siemens dealer in Bursa Nilüfer approximately one month ago, and from the very first use I noticed that the product does not perform its basic function. The hood pulls the oil from below but throws it back into the kitchen from the top instead of trappi...
Although my Siemens refrigerator (model KG55NCIE0N/08) is only 20 months old and still under warranty, I have experienced serious inconvenience during this process. I called authorized service to my address in Beşiktaş, Istanbul due to a display malfunction. When the technician plugged in the applia...
"The service explained my misuse in detail during the cooking test. The cake we made on the fan setting without preheating turned out fluffy like cotton and baked beautifully inside. I realized that I experienced this problem because I didn't follow the product's manual rather than the recipes. I thank Siemens headquarters and the service staff for their attention and involvement."
"Genel merkezden gelen ibrahim bey bizi detaylı olarak dinledi cihazın her tarafının inceledi ve problemin neden kaynaklıdığını buldu. Kolay bulunabilecek bir sorun olmadığını söyledi. Gerekli işlemler yapıldı. Kendisine özellikle Teşekkür ediyorum. "
My Siemens refrigerator model KG76NAIF0N/01, which I have been using for about six years, has not been cooling properly for the past three weeks, and ...
I purchased and had a Siemens IQ300 LC65FCJ20T cooker hood installed in my home in Bartın Merkez on 18.02.2026. From the first use, the device has made an excessively loud noise and a disturbing humming sound during operation, which is far above what can be considered normal for a cooker hood and cr...
I purchased a Siemens dryer that was marketed as having a self-cleaning feature. I paid a significantly higher price compared to other brands because I trusted the quality and reliability of Siemens. After just one year, the machine started showing a “water tank full” warning. I called for service,...
I have been a loyal Siemens customer for many years, and when I moved into my new home, I chose to purchase all of my household appliances from Siemens again, specifically because of my trust in the brand and its high-quality customer service. However, the experience I am currently going through has...
"At the start of the process, after several meetings with the service and customer service departments about a situation that seemed unsolvable and caused hardship, Ms. Başak took over the case, and I have received an answer to the question "Why Siemens for this price?" during my purchase, changing my view of the Siemens brand. I would like to convey my thanks to her, as she was the follower and key to the process. The problem has been fully resolved."
In December 2022, because everyone was saying prices would go way up in 2023, I bought a Siemens EQ500 Classic coffee machine from MediaMarkt. I chose Siemens because all of the other major appliances in my home are Siemens and I trusted the brand. However, from the very first day I used it, the ma...
I purchased a refrigerator, cooktop, and range hood from Siemens in İskenderun about nine months ago, and I have been dissatisfied from the very first day. Ever since the refrigerator was delivered to my home, it has had a persistent odor inside that never goes away, even though the appliance is sti...
The chrome-look plastic trim on the door of my Siemens IQ700 series washing machine (model WG44B2A0TR/01) has cracked and broken. Since the product is under warranty, I contacted the authorized service center. During the inspection on December 22, 2025, the issue was accepted as a manufacturing defe...
I purchased a freestanding Siemens DW15703 water dispenser, and since the very first use on 20 December 2025, the device has been making a loud engine noise whenever the cooling system is activated. This noise occurs every single time the cooling runs and is clearly disturbing during normal use. I c...
I have been experiencing a very unprofessional process since November regarding the extended warranty for my Siemens WQ43G2A0TR dryer, and this has seriously damaged my trust in the brand. My dryer’s warranty expired in November 2025. After receiving a call from Siemens, I agreed to extend the warra...
In 2024, we purchased a Siemens iQ500 dryer, and during the installation in Istanbul, the authorized service team persistently stated that maintenance had to be done once the first year was completed and tried to have us approve a maintenance service package. We made the payment at that time, and bo...
I purchased a Siemens TQ505R09 fully automatic coffee machine on March 1, 2022, from the Media Markt store in Çorlu, Tekirdağ, along with an additional 3-year BNP Paribas insurance policy on top of the 2-year manufacturer’s warranty. On November 24, 2025, the product began having a coffee grinding p...
I own a Siemens KG76NAI32N/09 freezer, and for about one week, the display screen has been continuously flickering. This is only a visual flicker, but it is constant and very disturbing in daily use, especially considering that the product is not very old. I contacted Siemens service about 5 days ag...
I purchased a product worth ₺105,000 from a Siemens store on November 1 and exercised my right of withdrawal the next day, canceling the order. However, the refund has been significantly delayed, and as of November 30, it still has not been issued, causing me serious hardship. Despite repeatedly cal...
About two years ago, I purchased Siemens EQ500 offee machine through the company’s official website, and I am now experiencing an issue where I cannot reinstall the brewing unit after cleaning it. Although the brewing unit is designed to be removable and cleanable, placing it back after cleaning is ...
I bought the Siemens KG85PFICON refrigerator on September 24, 2025, and from the very first moment I plugged it in, I’ve been dealing with an unbearable ringing noise that sounds like constant ear ringing. The service team came and performed damping, which only removed the motor sound, but this high...
I purchased a Siemens WQ41G2C0TR model clothes dryer from an authorized dealer. Right after installation, I noticed a visible scratch on the display panel and reported it to the dealer the same day. For nearly a month, I have contacted both the dealer and Siemens customer service multiple times, but...
The Siemens refrigerator is operating with a disturbing level of noise. I have been filing complaints since the very first day I purchased it, and I record the noises coming from the fridge every day. A woman named Ms. M***, who claims to be an authorized representative from the head office but refu...
My Siemens IQ500 SN23EW62KT/30 dishwasher is about 1.5 years old. It had been leaking water for 2.5 months, which I only found out after my downstairs neighbor complained. On Saturday, October 11, 2025, the technician who came to inspect it found that the leak was coming from inside the machine and ...
On May 1, 2025, I purchased a Siemens washing machine, model WG54A2Z0TR, from the Zeyna Siemens store at İskenderun Pirimemall. Since the day I bought it, I haven’t been able to use it properly even once—the machine tears my clothes in every wash. I have called Siemens customer service multiple time...
I bought my Siemens refrigerator in 2018 and extended the warranty for 7 years. However, I noticed that the food on the top shelf and in the vegetable drawer kept freezing. The service team came several times but only told me to lower the temperature or keep vegetables away from the sides. Recently,...
