We have been using a Siemens built-in appliance set, including a hob and hood, purchased from the Siemens dealer in Anka...ra Ankamall, for over 10 years. About three weeks ago, while checking the hob and range hood connections due to short‑circuiting problems, I discovered a very serious and unaccepta
I bought a Siemens built-in hob, model E07C.P0120, in 2024 and about six months after purchase one of the four burners s...tarted to have an ignition problem. Since then I have been unable to use that burner properly and the problem has continued. I created a service request and for about a year this i
I have experienced severe hardship due to issues with a brand-new Siemens dishwasher (model sn23EW63KT) and broken promi...ses throughout the subsequent service process. Installed on July 20, the appliance displayed an E:31 error code when I first ran it on July 25. Between July 26 and July 29, the uni
I purchased a Siemens DW15701 water dispenser from the Kızıltepe Süer dealer and had the installation done on 9 July. Th...e very next morning we noticed that the dispenser was not cooling the water and it was making an excessively loud noise, so we understood that the product was faulty from the first
"Siemens Home Appliances team, thank you very much for your quick and effective solution. This experience is a testament to your service quality and has increased my satisfaction."
I bought a Siemens KG76PACI0N refrigerator today and immediately needed sup...port from the authorized service. However, the authorized service only offe
We purchased a Siemens LC66KPJ0T cooker hood and had it installed by authorized service on 5 July. From the very first u...se, the product has been working with an excessively loud noise, far above what can be considered normal for such a device. In my opinion, a defective product was delivered and ins
I wanted to request an extended warranty for my Siemens dishwasher, washing machine, refrigerator, oven, and stovetop — ...all with just one day remaining on their existing warranties — but I was told that this could not be processed. On 05/16/2026, I called the customer service center and was informed
I purchased a Siemens iQ500 dryer, model WQ42G20RTR/09, in August 2025. Until recently I had no problems with the produc...t. However, a few days ago a rubbing noise started to be heard while the machine was running. We suspect that a part of a garment with a zipper may have slipped under the drum. For
I own a Siemens dishwasher, model SE56592/13, located in Ankara, Turkey. The appliance takes in water normally, but the ...circulation system is unable to generate sufficient hydraulic pressure, so water is not delivered to the spray arms at the required flow rate and pressure, and the dishwasher canno
In December 2024, I purchased a Siemens IQ300 WG42A1X2TR washing machine, which I currently use in Konyaaltı, Antalya. ...Since the day we bought the machine, we have been experiencing serious fabric damage problems with our laundry. In particular, black clothing develops heavy lint buildup and pillin
I purchased my Siemens WG52A200 washing machine from Siemens Erkmen in Alanya, and my invoice is registered under the na...me Recep Ç***. From the very first day, whenever I put fabric softener in the compartment, it has been leaking down from the drawer and the cover area. When I informed the service
I purchased a Siemens LC66KPJ70T hood from the Siemens dealer in Bursa Nilüfer approximately one month ago, and from the... very first use I noticed that the product does not perform its basic function. The hood pulls the oil from below but throws it back into the kitchen from the top instead of trappi
Although my Siemens refrigerator (model KG55NCIE0N/08) is only 20 months old and still under warranty, I have experience...d serious inconvenience during this process. I called authorized service to my address in Beşiktaş, Istanbul due to a display malfunction. When the technician plugged in the applia
"The service explained my misuse in detail during the cooking test. The cake we made on the fan setting without preheating turned out fluffy like cotton and baked beautifully inside. I realized that I experienced this problem because I didn't follow the product's manual rather than the recipes. I thank Siemens headquarters and the service staff for their attention and involvement."
"Genel merkezden gelen ibrahim bey bizi detaylı olarak dinledi cihazın her tarafının inceledi ve problemin neden kaynaklıdığını buldu. Kolay bulunabilecek bir sorun olmadığını söyledi. Gerekli işlemler yapıldı. Kendisine özellikle Teşekkür ediyorum. "
My Siemens refrigerator model KG76NAIF0N/01, which I have been using for ab...out six years, has not been cooling properly for the past three weeks, and
I purchased and had a Siemens IQ300 LC65FCJ20T cooker hood installed in my home in Bartın Merkez on 18.02.2026. From the... first use, the device has made an excessively loud noise and a disturbing humming sound during operation, which is far above what can be considered normal for a cooker hood and cr
I purchased a Siemens dryer that was marketed as having a self-cleaning feature. I paid a significantly higher price com...pared to other brands because I trusted the quality and reliability of Siemens. After just one year, the machine started showing a “water tank full” warning. I called for service,
I have been a loyal Siemens customer for many years, and when I moved into my new home, I chose to purchase all of my ho...usehold appliances from Siemens again, specifically because of my trust in the brand and its high-quality customer service. However, the experience I am currently going through has
"At the start of the process, after several meetings with the service and customer service departments about a situation that seemed unsolvable and caused hardship, Ms. Başak took over the case, and I have received an answer to the question "Why Siemens for this price?" during my purchase, changing my view of the Siemens brand. I would like to convey my thanks to her, as she was the follower and key to the process. The problem has been fully resolved."
In December 2022, because everyone was saying prices would go way up in 2023, I bought a Siemens EQ500 Classic coffee ma...chine from MediaMarkt. I chose Siemens because all of the other major appliances in my home are Siemens and I trusted the brand. However, from the very first day I used it, the ma
I purchased a refrigerator, cooktop, and range hood from Siemens in İskenderun about nine months ago, and I have been di...ssatisfied from the very first day. Ever since the refrigerator was delivered to my home, it has had a persistent odor inside that never goes away, even though the appliance is sti
The chrome-look plastic trim on the door of my Siemens IQ700 series washing machine (model WG44B2A0TR/01) has cracked an...d broken. Since the product is under warranty, I contacted the authorized service center. During the inspection on December 22, 2025, the issue was accepted as a manufacturing defe
I purchased a freestanding Siemens DW15703 water dispenser, and since the very first use on 20 December 2025, the device... has been making a loud engine noise whenever the cooling system is activated. This noise occurs every single time the cooling runs and is clearly disturbing during normal use. I c
I have been experiencing a very unprofessional process since November regarding the extended warranty for my Siemens WQ4...3G2A0TR dryer, and this has seriously damaged my trust in the brand. My dryer’s warranty expired in November 2025. After receiving a call from Siemens, I agreed to extend the warra
