I scheduled a courier pickup from UPS Kargo for today at my address in Kayseri. Although I made an appointment for 2:00 ...PM, I was ready and waiting at my workplace, but by 3:30 PM, no courier had arrived and I had not received any phone call. My workplace was open, and I had specifically made sure t
"Thank you"
I purchased a product I liked from the SuperStep store at The Land of Legends Antalya on February 9, 2026, for approxima...tely $82 after they told me that, because my size was unavailable, they would ship it to my address in Izmir. They took my address information, and two days later I received a mess
"Thank you!"
For my order placed through Trendyol and shipped with UPS Türkiye, the deli...very date for tracking number 1ZA292C76801425677 was shown as September 22.
I purchased a product through Trendyol, and it was handed over to UPS Türkiye approximately one week ago. I have been wa...iting for the package for an entire week. For my shipment with tracking number 1Z5EA4706801256951, the tracking system states that the package arrived at my address yesterday but t
I am filing a complaint because a UPS Türkiye courier failed to arrive despite my scheduling a pickup appointment in the... Yenimahalle area. For shipment tracking number 8209164, I scheduled a pickup for 9:00 a.m. yesterday, but no one came. I scheduled another pickup for today, yet the courier still
I am writing regarding multiple UPS Ground packages that have been stuck in transit and not delivered to our rural addre...ss in Makleton, PA 15***, despite repeated assurances from customer service that they would be delivered. The tracking numbers are 1ZY2036C0300349371, 1Z05R4720357706639 and 1Z52E7
I am writing regarding my UPS shipment with tracking number 1Z822A3W4250105619, which was supposed to be delivered to an... address in Fernandina Beach, Florida. According to the tracking information, the package was marked as delivered the next day, but no one was at the address at that time and no de
I would like to report a serious issue I have been experiencing with UPS Türkiye at my workplace in Küçükçekmece, Istanb...ul. Since before the holiday period, I have been waiting for UPS to pick up a return shipment consisting of 7 sacks of unprocessed peanuts weighing a total of 180 kg. These product
My package from Zara, shipped by UPS Turkey under tracking number 1Z0235FR6869512905, shows as delivered in the system o...n June 4, 2026 — but I never actually received it. No one called me, and nothing was brought to my address. When the branch contacted me regarding this shipment, which is handled o
For about a year now, I've been running into the exact same problem every time UPS delivers to me. When I place orders o...nline, I specifically select a 2:00 PM appointment time for delivery — it's the only window when I can actually be home, so I always make sure to choose it.Despite that, my package
A package sent to me via UPS Turkey on June 9, 2026, under tracking number 1ZA5X7006881616245, arrived at the Çorum Cent...ral branch on June 11 — and has been sitting there ever since without going out for delivery. It still hasn't reached me. On top of that, I've tried calling the branch repeatedly a
A shipment sent via UPS Turkey in Ankara, under tracking number 1Z0J7W746800083454, shows as "delivered" in the system o...n June 12, 2026, at 8:20 PM — yet the package never reached me. The shipment was registered in my name and to my address, and it was sent using the standard delivery option. I trie
I live in Idyllwild, California and UPS will not deliver to my physical address. Every shipment sent to my address is au...tomatically returned to the sender, which means I effectively cannot receive any packages from UPS at all. When I order items online, I often have no way of knowing which carrier w
I am writing to report my dissatisfaction with the handling of my UPS delivery and the way I was treated by customer ser...vice. My shipment with tracking number 1Z3W5W154235265587 is scheduled for delivery in Gig Harbor, WA, and it requires a signature upon delivery. Initially, I had a specific, confi
I was expecting delivery of two packages under a single order through UPS. My first package, with a different tracking n...umber, was delivered successfully on April 24. However, the second package, with tracking number 1Z0J71E26801248641, has still not been delivered. I did not receive any SMS, email,
My shipment with tracking number 1ZA298C26800219622 was shipped on April 24, 2026, via UPS Turkey, but as of today, Apri...l 28, it has still not been delivered. This package was meant to be a birthday gift I promised my child, so it was very important that it arrived today. However, for the past two d
Due to a delivery delay with UPS, my business operations are being seriously disrupted. My shipment arrived at your Mana...vgat central warehouse on April 27, 2026, yet it has still not been sent out for delivery or delivered to me. When I went to the branch or tried to get information, I was told tha
I am filing a complaint due to the delay and lack of communication I have experienced with UPS. My shipment with trackin...g number 1ZA5X7006881081742 has been in transit for about 7 days and has been sitting at the Malatya branch for the last 4 days without being sent out for delivery. The package co
"My package got lost in shipping with UPS Turkey and I haven't received any information for a long time. The seller company resent the package and it arrived today."
My shipment, which was sent via UPS on April 11 and was supposed to be delivered within 2–3 days, is still showing as be...ing in Istanbul and has not been delivered despite all this time passing. Based on the current situation, it appears that my package has been lost, yet I cannot get any clear infor
"Teskkurler urunum elime ulasti"
I am writing regarding a UPS shipment that has not been delivered and for w...hich I cannot reach any responsible person. The shipment was sent to Aydın
I am filing a complaint regarding a delivery issue I experienced with UPS. My package, with tracking number 1Z0J71E26800...980244, was scheduled for delivery on March 13 to my address in Buca, İzmir, but it was not delivered even though I was home all day. When I called customer service, I was told th
I am filing a complaint regarding three international shipments I sent via UPS that were delivered to recipients in a da...maged condition. The fragile ceramic items inside the packages were broken during transit. According to the recipients, when the packages were delivered, there were clearly audible
I have been consistently experiencing issues with shipments delivered through the UPS Turkey Zonguldak Central branch. O...ver the past month, I have had three deliveries—two about a month ago and one today—and each time, the packages have arrived torn and damaged. When the packages are delivered, the
United Parcel Service (UPS) is a global transportation and logistics company founded in 1907 in Seattle, Washington. Headquartered in Atlanta, Georgia, UPS provides package delivery and supply chain services in more than 200 countries and territories and delivered an average of 20.8 million packages per day in 2025.
Customer Service Phone: 1-800-742-5877
International Shipping Support: 1-800-782-7892
Technical Support: 1-877-289-6418
Billing Support: 1-800-811-1648 for domestic billing and 1-866-493-7140 for import billing.
Customer Support Email: [email protected] is listed in UPS customer contact materials. UPS also directs customers to its online Help and Support Center for shipment tracking, claims, delivery changes, account assistance, and other issues.
UPS operates in the parcel delivery, transportation, logistics, freight, and supply chain management industries. Its U.S. website provides shipping and tracking services for individuals and businesses, along with international shipping, freight, billing, customs, and delivery-management solutions.
User feedback commonly focuses on delivery delays, tracking problems, missing or damaged packages, and difficulties resolving shipment issues. Complaints also frequently involve unsuccessful delivery attempts, unexpected charges, claims, and customer service response times.
If you have experienced a delivery, tracking, customs, billing, damaged-package, claims, or customer service issue with UPS, share your experience on Xolvie to help other customers understand common problems and available support options.
