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Complaints

69 complaints
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Resolved

Philips HR3781/20 Hand Blender Failed After Just 10 Seconds

8

"Following my complaint, Philips representatives got back in touch with me. In the conversation, it was stated that the blender attachment would be sent to me and my address details were taken. Additionally, it was expressed that if I apply to the authorized service regarding the issue with the connection part where the attachment is installed, the necessary support will be provided. For now, the process is proceeding in this manner. I welcome Philips representatives reaching out to me again regarding the matter and taking steps toward a solution. I will also share the final status after the blender attachment reaches me and the service process is completed."

Philips HR3781/20 Hand Blender Failed After Just 10 Seconds
Philips HR3781/20 Hand Blender Failed After Just 10 Seconds
Resolved

Philips XC8053 Vacuum Pipe Broken Under Warranty: Free Repair or Replacement

8

"The Philips representative called and directed me to the authorized service; the service took the case very quickly, and after 2-3 hours they messaged saying you can pick up the product. I am happy that it was resolved quickly, but if the warranty had expired I would have had to do this at a cost, even though the product itself is defective. It is not a coincidence that so many people experience the same problem. It seems the quality of the Philips brand has started to decline. Nevertheless, I thank all the relevant parties..."

Philips XC8053 Vacuum Pipe Broken Under Warranty: Free Repair or Replacement

Philips Blender Stopped Working After Only Two Uses

4

I bought a Philips 5000 Series HR2695/01 1200 W blender set for my trousseau through Trendyol from the seller Teknosa. D...

Philips Blender Stopped Working After Only Two Uses

Philips GC810/20 Defective from First Use – Replacement or Refund

22

I am writing to submit a complaint regarding a defective Philips GC810/20 1600 W Garment Steamer purchased from D&R onli...

I Bought a Philips SpeedPro Max Vacuum That Never Worked From Day One

22

On May 26, 2026, the day before the Eid al-Adha holiday, we purchased a Philips SpeedPro Max Cordless Vacuum Cleaner (mo...

Philips Forces Me To Replace An Entire Vacuum Head For A Tiny Broken Part

15

I own a Philips 8000 Series Aqua Plus vacuum cleaner, and a very small component on one of the cleaning head attachments...

Philips Forces Me To Replace An Entire Vacuum Head For A Tiny Broken Part

Philips Perfect Care 7000 Iron Leaks Water And Fails To Perform

38

I purchased a Philips Perfect Care 7000 Series iron approximately 7 months ago from Media Markt. From the beginning, the...

Philips Marathon XB9185/07 Vacuum Stops After Seconds Of Use

43

I have been using my Philips Marathon XB9185/07 vacuum cleaner, which I purchased from Amazon.com.tr (Amazon seller), fo...

Philips Chopper Set Became Unusable Despite Warranty Coverage

36

I purchased a Philips chopper set from Trendyol last year, and the product is still under warranty. Approximately four m...

Philips Chopper Set Became Unusable Despite Warranty Coverage
Philips Chopper Set Became Unusable Despite Warranty Coverage
Philips Chopper Set Became Unusable Despite Warranty Coverage

Philips 5000 Series Vacuum Not Covered Under Warranty for Broken Part

39

Hello everyone, I recently purchased a Philips 5000 Series robot vacuum, and it has only been about one month since I st...

Philips 8000 Aqua Plus Vacuum Defect Ongoing Despite Warranty Service

43

I bought a Philips 8000 Aqua Plus upright vacuum cleaner in November 2024 through Media Markt. Although the product is s...

Philips SpeedPro Max 7000 Tube Breakage Warranty Replacement Request

125

I am a user of the Philips SpeedPro Max 7000 cordless upright vacuum cleaner, 7000 series model, which I purchased on 21...

Resolved

Philips Vacuum Keeps Stopping – “mo” Error Issue After Battery Replacement

119

"My Philips AquaTrio 9000 series vacuum has been showing constant faults since I purchased it a year ago. It has been sent to service twice, and the battery was replaced once, but the problem still persists. Over the last three months, it has been giving an “mo” error, stops after running for five minutes, and then starts again. The Philips service representative stated that a replacement cannot be provided and explained the “mo” error as a filter issue, sending a filter free of charge. However, since there is no official Philips dealership in Turkey, a replacement cannot be processed, which has been very disappointing for me."

Philips Vacuum Keeps Stopping – “mo” Error Issue After Battery Replacement

Philips XW9463 Vacuum E5 Error - Battery Drains Fast

44

I purchased a Philips XW9463/11 cordless wet & dry vacuum cleaner on 22.08.2025 from Vatan Computer in Tekira AVM, in Te...

Philips PerfectCare PSG9000/20 Recall Delay

41

I am using a Philips PerfectCare Steam Generator 9000 Series PSG9000/20, and I am writing because the product has been c...

Philips Warranty Escalation – Repeated Structural Failure

189

I am writing regarding my Philips SpeedPro Max XC7040/01 cordless stick vacuum cleaner, purchased from Hepsiburada in Tü...

Philips Warranty Escalation – Repeated Structural Failure
Philips Warranty Escalation – Repeated Structural Failure
Philips Warranty Escalation – Repeated Structural Failure

Philips Authorized Service Made My Steam Iron Worse After Repair

37

I took my Philips PSG9050/20 steam iron to an authorized Philips service center in Alanya, Antalya on February 25. When ...

Philips Authorized Service Made My Steam Iron Worse After Repair

Philips 8000 Vacuum Cleaner Not Working

131

I purchased a Philips 8000 vacuum cleaner last year, and for the last six months, it has been suffering from a constant ...

Philips Refuses Warranty Coverage for AquaTrio 7000 Head

65

In June 2025, I purchased a Philips AquaTrio 7000 cordless vacuum cleaner through Amazon. Although I used the product re...

Philips Refuses Warranty Coverage for AquaTrio 7000 Head
Philips Refuses Warranty Coverage for AquaTrio 7000 Head
Philips Refuses Warranty Coverage for AquaTrio 7000 Head

Philips Airfryer Leaks Excessive Air From Lid

50

I purchased a Philips HD9285/96 5000 Series Airfryer through Hepsiburada, and it was delivered to me on August 18, 2025....