Philips

I bought a Philips 8000 Aqua Plus upright vacuum cleaner in November 2024 through Media Markt. Although the product is still under warranty, for the last four months it has been throwing the dust back out after vacuuming and I cannot use it efficiently. Because of this problem, I contacted the servi...

I am a user of the Philips SpeedPro Max 7000 cordless upright vacuum cleaner, 7000 series model, which I purchased on 21.02.2025 and which is still under warranty. Despite always using the product carefully and in full compliance with the instructions for use, I encountered a breakage problem at the...

On December 7, 2024, I purchased a Philips AquaTrio 9000 Series Wet & Dry 9463 cordless vacuum cleaner from MediaMarkt. Since the day I bought it, I have been experiencing ongoing issues with the product. The device has already been sent to service twice. About 7–8 months ago, when I took it to the...

I purchased a Philips XW9463/11 cordless wet & dry vacuum cleaner on 22.08.2025 from Vatan Computer in Tekira AVM, in Tekirdağ, Turkey. Although the product is not even one year old yet, for the last 3–4 months I have been experiencing serious problems with it. The charge runs out very quickly and t...

I am using a Philips PerfectCare Steam Generator 9000 Series PSG9000/20, and I am writing because the product has been constantly recalled and my warranty period is about to expire. I first became aware of the recall process on 17.12.2024, and since then the situation has been ongoing without any cl...

I am writing regarding my Philips SpeedPro Max XC7040/01 cordless stick vacuum cleaner, purchased from Hepsiburada in Türkiye on 9 November 2024 and still under the standard 2-year manufacturer’s warranty. The device has experienced repeated structural failures during normal household use. The curre...

I took my Philips PSG9050/20 steam iron to an authorized Philips service center in Alanya, Antalya on February 25. When I delivered the iron to the service center, I specifically stated that I wanted a one-to-one product replacement and did not want any parts replaced. However, I later learned that...

I purchased a Philips 8000 vacuum cleaner last year, and for the last six months, it has been suffering from a constant loss of suction. The vacuum cleaner has almost no suction power on any surface, and the problem appears immediately when I start using it, regardless of the floor type. Due to this...

In June 2025, I purchased a Philips AquaTrio 7000 cordless vacuum cleaner through Amazon. Although I used the product regularly and under normal household conditions, around the end of the fifth month, a screw from the main brush head came loose and the head detached completely. I sent the device t...

I purchased a Philips HD9285/96 5000 Series Airfryer through Hepsiburada, and it was delivered to me on August 18, 2025. I use the product in Niğde city center. Since the very first day, there has been an excessive air leakage from the sides of the lid during operation. A friend of mine uses the sam...

I use a Philips 5500 LatteGo coffee machine. While trying to remove the brew unit exactly as described in the user manual, a small plastic part fell out from inside the machine. There was no force or improper use involved. After researching the issue, I found that many users of the same model have ...

I purchased a Philips iron from Hepsiburada around the end of August. From the very first use, the iron has been leaving white stains on my clothes, and this problem has continued in every use without any improvement. I sent the product to service twice due to this issue. Both times, the iron was re...

On December 4, 2025, I purchased a Philips AC2939/10 air purifier from the seller Kolaysepet through the Pazarama platform. When I opened the box, I found that neither a warranty certificate nor a user manual was included with the product. Because of this, I contacted Philips customer service via W...

I purchased a Philips Azur 8000 DTS8040/30 steam iron from a Teknosa authorized dealer approximately 13–14 months ago. For the past 30–40 days, the device has completely stopped working. It does not heat up and does not operate at all; it only displays “Auto” on the screen, and no functions can be u...

On September 24, 2025, I purchased a Philips PSG9050 PerfectCare steam generator iron from Amazon for approximately $740. From the very first uses, we noticed water leaking from the edge of the water tank. At first, we thought we might have installed the tank incorrectly and assumed the issue was ca...

I have been using the Philips 8000 series vertical vacuum for normal home cleaning for about 3 months. For the last 2 weeks, the connection part of the device was loose, and during normal use today, the plastic part at the joint finally broke completely. There was no impact, fall or misuse; it broke...

On 20.02.2024, I purchased a Philips HD9252/90 Essential Airfryer from Vatan Computer. We used the product regularly for about a year. Although it never cooked any meal to the desired consistency from the first day, we assumed this was how the device functioned and continued using it. However, in th...

I’ve been using the Philips LatteGo 5500 coffee machine for about a year and have followed all instructions carefully, never placing any non-dishwasher-safe parts in the dishwasher and performing regular maintenance. Since the LatteGo milk container is labeled “dishwasher safe,” I washed it as recom...

The telescopic tube of my Philips vacuum cleaner recently broke due to regular use. Although the product is no longer under warranty, I have seen on social media that Philips has supported customers in similar situations as part of their customer satisfaction approach. Because of my trust in Philips...

On August 26, 2025, I purchased the Philips 7000 Series Aqua xc7055/01 cordless upright vacuum from Hepsiburada and have been using it daily inside my home for about 2.5 months. However, within this short period, I began experiencing serious issues with the device. When the vacuum is turned off, it ...

+3