I purchased a double-pleated palazzo pant during the season from the Beymen Club Panorama store and left it for alterati...ons to have the hem adjusted. Right after the alteration, the very first time I wore the pants, I noticed threads coming loose from the front area. I immediately took the pants bac
I delivered my bag to Beymen Reborn via online shipment on 24 March from Turkey, following the delivery address they had... shared with me. I was given the application number 43489 for this process. However, although almost a month has passed, my bag has still not been put on sale and no concrete progr
Due to a previous customer dissatisfaction I experienced with Beymen, a ₺1,300 apology coupon was issued to my account. ...I used this coupon to place a rug order on April 2, 2026; however, I immediately canceled the order upon realizing that I had selected the wrong size. Despite the cancellation, no
On February 16th, I placed an order via the Beymen mobile application for t...hree Polo Ralph Lauren products: a white hat and two knitwear pieces in bla
"After filling out and submitting the customer satisfaction survey sent by Beymen, they called the next day. I created a return request and sent the product for a prepaid inspection. The next day my return request was approved, and it was refunded to my card within two days. My trust in the brand has been renewed, thank you."
On 06 December 2025, I purchased two pairs of Beymen Club trousers from the Beymen Club Metropol AVM store. One of the t...rousers was worn only once under normal conditions. After a single day of use, the fabric in the knee area stretched, sagged during sitting and standing movements, and failed to re
I am writing this complaint due to an incident I experienced at Beymen Brasserie in Nişantaşı about one to two weeks ago.... The attitude of the staff—especially the person stationed at the entrance and the waiters—was extremely rude and lacking basic courtesy. Their tone was dismissive and careless, a
I am sharing this complaint to warn other customers about my ongoing unresolved issue with Beymen. I purchased a SMEG 50...’s Style coffee machine from the Beymen website in April 2025 and started using it in August 2025. Shortly after I began using the product, it malfunctioned. I reported the issue t
In June 2024, I purchased a mink Bottega bag from Beymen store on June 26 and paid ₺179,950 for it. I used the bag no mo...re than 10 times, yet within approximately 2–3 months the leather began to peel. For a product in this price range and segment, this situation surprised and deeply disappointed me.
On August 29, 2025, we purchased a Fakir Iyo LED mask from Beymen.com under order number MP24459131. After receiving the... product, it worked briefly during the first use, then stopped, and we assumed the battery was drained. However, even after charging, the mask did not work again. On September 16,
On August 15, 2025, I purchased a pair of size 39 Academia brand sandals from Beymen’s online store (Order No: bey202508...15 11361100). The product arrived around August 20. When I tried the sandals at home, I realized they were practically unwearable, made walking difficult, and felt heavy on my feet
I placed an order from Beymen’s online store (order no: 11717505) for New Balance 2002r men’s shoes and Polo Ralph Laure...n women’s socks, both added to my cart with a 15% automatic discount campaign. On September 23, I canceled the socks, but the refund of ₺747.15 was not issued. There was no warning
On 19.09.2025, I placed an order for a pair of Beymen Collection shoes through Beymen.com. My order number is: bey202509...19-11675800. Although 6 days have passed since I placed my order, the product has still not been delivered. My delivery address is Afyonkarahisar, Dinar. During this period, I cont
"My issue has been resolved, thank you."
On August 22, I purchased a product listed as in stock on Beymen.com (Order... No: BEY20250822-11423252). However, about a week later, on August 30, I wa
I purchased a Creed Aventus perfume from Beymen Metropol store, and after using only about 1/4 of the bottle, the spray ...pump stopped working. I returned it to the store for inspection, but the product was handed back to me with a “distributor rejection” response. (Inspection code: 98107306) Experien
On August 23, I placed an order for sneakers with the number BEY20250823-11434867 from Beymen’s online shopping site, bu...t despite the time that has passed, my product has still not been delivered. My delivery address is in Silivri, Istanbul, and although I have contacted Beymen customer service duri
On April 1, 2025, I purchased a shirt from the Beymen Club branch in Alanya Mahmutlar Akdeniz Park Shopping Mall. Despit...e wearing it only once, the fabric has become significantly discolored. I chose this product expecting it to be high-quality and long-lasting, and the fact that it has deformed so
I ordered the Canada Goose Sneaker with the code 102166128_066 from Beymen on July 31, 2025, using the link ordering met...hod. The order number was BEY20250731-11223627. I paid about ₺16,000 with a credit card. But on August 7, 2025, my order was canceled for no good reason. I called customer support
On Tuesday, July 29th, I made a purchase on Beymen’s online store using GarantiPay. However, my order was not created, e...ven though the amount was deducted from my bank account. I double-checked my bank transaction history, and the payment clearly shows a successful transfer to Beymen. This proves th
Exactly one year ago, I purchased a white Alexander McQueen bag from Beymen, which was claimed to be made of genuine lea...ther. The bag was kept in our wardrobe, untouched, for an entire year. After using it for the first time just a month ago, yellow discoloration started to appear. There was no cont
There is a clear manufacturing defect in a pair of Premiata shoes purchased from Beymen, yet it’s being denied. I own ab...out nine pairs of Premiata shoes, all bought either directly from Beymen stores or from the Premiata store in İstinyePark Istanbul through Beymen’s partnership. However, only one p
I placed an order (No: 20250317-10204329) which was delivered on March 17, 2025, but after more than a month, I still ha...ven’t received the invoice. I’ve contacted Beymen’s customer support four times, and each time I was told the issue had been forwarded to the relevant department. Yet, no action ha
I purchased a Tefal TW7B62EA X-Trem Power Cyclonic Max Dust Bagless Vacuum Cleaner for ₺5,099.15 on 26.03.2025 via Beyme...n.com. The vacuum cleaner was delivered to me, albeit with a delay. When I tried using it, I noticed that the electric cable reel was broken. I contacted Beymen customer service an
