On February 16th, I placed an order via the Beymen mobile application for three Polo Ralph Lauren products: a white hat and two knitwear pieces in bla...
"After filling out and submitting the customer satisfaction survey sent by Beymen, they called the next day. I created a return request and sent the product for a prepaid inspection. The next day my return request was approved, and it was refunded to my card within two days. My trust in the brand has been renewed, thank you."
On 06 December 2025, I purchased two pairs of Beymen Club trousers from the Beymen Club Metropol AVM store. One of the trousers was worn only once under normal conditions. After a single day of use, the fabric in the knee area stretched, sagged during sitting and standing movements, and failed to re...
I am writing this complaint due to an incident I experienced at Beymen Brasserie in Nişantaşı about one to two weeks ago. The attitude of the staff—especially the person stationed at the entrance and the waiters—was extremely rude and lacking basic courtesy. Their tone was dismissive and careless, a...
I am sharing this complaint to warn other customers about my ongoing unresolved issue with Beymen. I purchased a SMEG 50’s Style coffee machine from the Beymen website in April 2025 and started using it in August 2025. Shortly after I began using the product, it malfunctioned. I reported the issue t...
In June 2024, I purchased a mink Bottega bag from Beymen store on June 26 and paid ₺179,950 for it. I used the bag no more than 10 times, yet within approximately 2–3 months the leather began to peel. For a product in this price range and segment, this situation surprised and deeply disappointed me....
On January 4, 2025, I purchased the Small Andiamo model bag from the Zorlu Bottega Veneta store for ₺150,000. In May, I noticed deformation and peeling on the bottom edges of the bag. Since I was out of town, I could only review alternative bags in August. I contacted the store twice with invoice nu...
On August 29, 2025, we purchased a Fakir Iyo LED mask from Beymen.com under order number MP24459131. After receiving the product, it worked briefly during the first use, then stopped, and we assumed the battery was drained. However, even after charging, the mask did not work again. On September 16, ...
On August 15, 2025, I purchased a pair of size 39 Academia brand sandals from Beymen’s online store (Order No: bey20250815 11361100). The product arrived around August 20. When I tried the sandals at home, I realized they were practically unwearable, made walking difficult, and felt heavy on my feet...
I placed an order from Beymen’s online store (order no: 11717505) for New Balance 2002r men’s shoes and Polo Ralph Lauren women’s socks, both added to my cart with a 15% automatic discount campaign. On September 23, I canceled the socks, but the refund of ₺747.15 was not issued. There was no warning...
On 19.09.2025, I placed an order for a pair of Beymen Collection shoes through Beymen.com. My order number is: bey20250919-11675800. Although 6 days have passed since I placed my order, the product has still not been delivered. My delivery address is Afyonkarahisar, Dinar. During this period, I cont...
"My issue has been resolved, thank you."
On August 22, I purchased a product listed as in stock on Beymen.com (Order No: BEY20250822-11423252). However, about a week later, on August 30, I wa...
I purchased a Creed Aventus perfume from Beymen Metropol store, and after using only about 1/4 of the bottle, the spray pump stopped working. I returned it to the store for inspection, but the product was handed back to me with a “distributor rejection” response. (Inspection code: 98107306) Experien...
On August 23, I placed an order for sneakers with the number BEY20250823-11434867 from Beymen’s online shopping site, but despite the time that has passed, my product has still not been delivered. My delivery address is in Silivri, Istanbul, and although I have contacted Beymen customer service duri...
On April 1, 2025, I purchased a shirt from the Beymen Club branch in Alanya Mahmutlar Akdeniz Park Shopping Mall. Despite wearing it only once, the fabric has become significantly discolored. I chose this product expecting it to be high-quality and long-lasting, and the fact that it has deformed so ...
I ordered the Canada Goose Sneaker with the code 102166128_066 from Beymen on July 31, 2025, using the link ordering method. The order number was BEY20250731-11223627. I paid about ₺16,000 with a credit card. But on August 7, 2025, my order was canceled for no good reason. I called customer support ...
On Tuesday, July 29th, I made a purchase on Beymen’s online store using GarantiPay. However, my order was not created, even though the amount was deducted from my bank account. I double-checked my bank transaction history, and the payment clearly shows a successful transfer to Beymen. This proves th...
Exactly one year ago, I purchased a white Alexander McQueen bag from Beymen, which was claimed to be made of genuine leather. The bag was kept in our wardrobe, untouched, for an entire year. After using it for the first time just a month ago, yellow discoloration started to appear. There was no cont...
There is a clear manufacturing defect in a pair of Premiata shoes purchased from Beymen, yet it’s being denied. I own about nine pairs of Premiata shoes, all bought either directly from Beymen stores or from the Premiata store in İstinyePark Istanbul through Beymen’s partnership. However, only one p...
I placed an order (No: 20250317-10204329) which was delivered on March 17, 2025, but after more than a month, I still haven’t received the invoice. I’ve contacted Beymen’s customer support four times, and each time I was told the issue had been forwarded to the relevant department. Yet, no action ha...
I purchased a Tefal TW7B62EA X-Trem Power Cyclonic Max Dust Bagless Vacuum Cleaner for ₺5,099.15 on 26.03.2025 via Beymen.com. The vacuum cleaner was delivered to me, albeit with a delay. When I tried using it, I noticed that the electric cable reel was broken. I contacted Beymen customer service an...
I bought a bag from a well-known high-end brand from Beymen at a high price, but they did not send the bag's strap. I contacted customer service multiple times, provided all the necessary details, and even shared my order information. Each time, I was either ignored or told that the issue was being ...
Beymen sold me a damaged Moncler jacket. I sent it back to the store for investigation, but according to them, the jacket is in perfect condition. The funny thing is that the zipper is broken and not working. I even showed them pictures and videos of the issue, but they completely ignored my complai...
I bought a bracelet from Beymen.com and requested delivery to the Armada store. I didn’t like it and returned it to the same store. They did not refund my money within the legal timeframe, even though I followed all the required steps for the return. Despite claiming that refunds are processed quick...