In June 2024, I purchased a mink Bottega bag from Beymen store on June 26 and paid ₺179,950 for it. I used the bag no more than 10 times, yet within approximately 2–3 months the leather began to peel. For a product in this price range and segment, this situation surprised and deeply disappointed me....
On January 4, 2025, I purchased the Small Andiamo model bag from the Zorlu Bottega Veneta store for ₺150,000. In May, I noticed deformation and peeling on the bottom edges of the bag. Since I was out of town, I could only review alternative bags in August. I contacted the store twice with invoice nu...
On August 29, 2025, we purchased a Fakir Iyo LED mask from Beymen.com under order number MP24459131. After receiving the product, it worked briefly during the first use, then stopped, and we assumed the battery was drained. However, even after charging, the mask did not work again. On September 16, ...
On August 15, 2025, I purchased a pair of size 39 Academia brand sandals from Beymen’s online store (Order No: bey20250815 11361100). The product arrived around August 20. When I tried the sandals at home, I realized they were practically unwearable, made walking difficult, and felt heavy on my feet...
I placed an order from Beymen’s online store (order no: 11717505) for New Balance 2002r men’s shoes and Polo Ralph Lauren women’s socks, both added to my cart with a 15% automatic discount campaign. On September 23, I canceled the socks, but the refund of ₺747.15 was not issued. There was no warning...
On 19.09.2025, I placed an order for a pair of Beymen Collection shoes through Beymen.com. My order number is: bey20250919-11675800. Although 6 days have passed since I placed my order, the product has still not been delivered. My delivery address is Afyonkarahisar, Dinar. During this period, I cont...
"My issue has been resolved, thank you."
On August 22, I purchased a product listed as in stock on Beymen.com (Order No: BEY20250822-11423252). However, about a week later, on August 30, I wa...
I purchased a Creed Aventus perfume from Beymen Metropol store, and after using only about 1/4 of the bottle, the spray pump stopped working. I returned it to the store for inspection, but the product was handed back to me with a “distributor rejection” response. (Inspection code: 98107306) Experien...
On August 23, I placed an order for sneakers with the number BEY20250823-11434867 from Beymen’s online shopping site, but despite the time that has passed, my product has still not been delivered. My delivery address is in Silivri, Istanbul, and although I have contacted Beymen customer service duri...
On April 1, 2025, I purchased a shirt from the Beymen Club branch in Alanya Mahmutlar Akdeniz Park Shopping Mall. Despite wearing it only once, the fabric has become significantly discolored. I chose this product expecting it to be high-quality and long-lasting, and the fact that it has deformed so ...
I ordered the Canada Goose Sneaker with the code 102166128_066 from Beymen on July 31, 2025, using the link ordering method. The order number was BEY20250731-11223627. I paid about ₺16,000 with a credit card. But on August 7, 2025, my order was canceled for no good reason. I called customer support ...
On Tuesday, July 29th, I made a purchase on Beymen’s online store using GarantiPay. However, my order was not created, even though the amount was deducted from my bank account. I double-checked my bank transaction history, and the payment clearly shows a successful transfer to Beymen. This proves th...
Exactly one year ago, I purchased a white Alexander McQueen bag from Beymen, which was claimed to be made of genuine leather. The bag was kept in our wardrobe, untouched, for an entire year. After using it for the first time just a month ago, yellow discoloration started to appear. There was no cont...
There is a clear manufacturing defect in a pair of Premiata shoes purchased from Beymen, yet it’s being denied. I own about nine pairs of Premiata shoes, all bought either directly from Beymen stores or from the Premiata store in İstinyePark Istanbul through Beymen’s partnership. However, only one p...
I placed an order (No: 20250317-10204329) which was delivered on March 17, 2025, but after more than a month, I still haven’t received the invoice. I’ve contacted Beymen’s customer support four times, and each time I was told the issue had been forwarded to the relevant department. Yet, no action ha...
I purchased a Tefal TW7B62EA X-Trem Power Cyclonic Max Dust Bagless Vacuum Cleaner for ₺5,099.15 on 26.03.2025 via Beymen.com. The vacuum cleaner was delivered to me, albeit with a delay. When I tried using it, I noticed that the electric cable reel was broken. I contacted Beymen customer service an...
I bought a bag from a well-known high-end brand from Beymen at a high price, but they did not send the bag's strap. I contacted customer service multiple times, provided all the necessary details, and even shared my order information. Each time, I was either ignored or told that the issue was being ...
Beymen sold me a damaged Moncler jacket. I sent it back to the store for investigation, but according to them, the jacket is in perfect condition. The funny thing is that the zipper is broken and not working. I even showed them pictures and videos of the issue, but they completely ignored my complai...
I bought a bracelet from Beymen.com and requested delivery to the Armada store. I didn’t like it and returned it to the same store. They did not refund my money within the legal timeframe, even though I followed all the required steps for the return. Despite claiming that refunds are processed quick...
The MERS-branded "Full Of Gold Women's Earring" under the order number BEY-20250112-9637535, which I ordered via Beymen.com on January 12, 2025, at 21:45, has not been delivered even though 13 days have passed. Despite inquiring twice about the delivery status through the Beymen WhatsApp support lin...
I bought a Stella Mccartney bag from Beymen store in Turkiye on 30 January 2024. After 8-9 use, the bag had a peeling off which was assessed by Beymen to be a fault from the customer. I use it in my daily life and any small impact even should not cause such a damage on high end brand's bag. regardle...
I purchased a product from Beymen online on January 3, 2025. The product still shows as being in the delivery phase, with no updates or progress made since then. Despite contacting the call center multiple times, I keep receiving the same generic feedback and cannot make any progress. Each time, I a...
On the evening of October 27, 2024, I purchased a women’s cardigan as a gift from the Beymen Club store in Cepa. However, when the gift was presented, we noticed a serious defect in the product. Many buttons on the cardigan were completely detached, which is an unacceptable situation. When purchasin...
I bought a pair of Golden Goose shoes from Beymen, and in only three months, they ripped on both sides. I took them back to the store, hoping for a solution, but they declined to replace them and didn't provide a clear reason. They insisted it was a result of "user error," yet no one could clarify w...
