On July 8, 2023, at around 14:00, I was injured in a traffic accident in Istanbul while traveling as a passenger in a vehicle with license plate 34 **, and I was left with a 3% permanent disability. It was determined that the driver of the other vehicle with license plate 34 ** was fully and primarily at fault for the accident. According to the report issued by the Department of Forensic Medicine at Alanya Alaaddin Keykubat University Faculty of Medicine, I was deemed unfit to work for 180 days, and for 60 of those days, I required a full-time caregiver to meet my daily needs. The mandatory traffic insurance of the at-fault vehicle was provided by Zurich. Despite having no fault in the incident, I submitted a compensation claim through my lawyer to Zurich on July 17, 2025, to cover the damages I suffered and to receive the compensation I am entitled to. However, until now, no response has been given, and no payment has been made. Although my lawyers are following up on the case, the company has not provided any feedback. I request that my compensation be paid without further delay and that Zurich fulfill its responsibility to prevent my grievance from being prolonged.
Within the scope of my Zurich Insurance traffic policy, my vehicle (Renault Kangoo) became unusable for 30 days due to an accident in which the other party was found 100% at fault. During this period, I suffered a commercial income loss of approximately ₺150,000, and my repair expenses were not cove...
On 03/09/2025, I went for a vehicle inspection in Mersin with my car, license plate 33 ELH 82, and failed due to the handbrakes not holding strongly enough, so I scheduled a re-inspection for 17/09/2025. However, on 04/09/2025, an accident occurred when a closed-body Doblo with license plate 33 ANN ...
On August 12, 2024, I took my vehicle to Ankara/Turkey ALC for damage assessment. It was checked there and my insurance information was taken. On September 16, 2024, I was called to return my vehicle and I returned it to ALC on the morning of September 16, 2024. I called Zurich Insurance at 9 am the...
I hold a comprehensive insurance policy (No. 1134302125) with Anadolu Sigorta for my 2023 SsangYong vehicle. After an accident that occurred on July 24, 2025, I filed a claim, but it has been nearly three months, and I still have not received my compensation payment. Throughout this period, I have c...
On 13.05.2024, I purchased a car worth ₺1,500,000 with a bank loan and was compelled to take out a ₺60,000 insurance policy from Zurich. On 21.12.2024, I had an accident where the other party was found 100% at fault, as confirmed by the police report. A claim file was opened on 25.12.2024 with the n...
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