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Telegram

Complaints

592 complaints
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Telegram Account Recovery Stuck Without Access to the Old Number

1

I can no longer access my Telegram account on my Samsung A05 Android phone. My account is linked to an old phone number ...

Request to Permanently Delete Hacked Telegram Account

24

I am writing regarding my Telegram account, which is registered with my phone number. My account appears to have been ha...

Telegram Login Blocked Due to an Unexplained Phone Number Ban

30

I have been unable to use my Telegram account for about two months because my mobile number +91 85049217** is shown as b...

Telegram Login Blocked Due to an Unexplained Phone Number Ban
Telegram Login Blocked Due to an Unexplained Phone Number Ban

Telegram Account Hijacked and No Response From Customer Support

18

On November 8, my Telegram account appears to have been hacked and since then I have not been able to log in. When I try...

Telegram Account Compromised and Recovery Email Needs to Be Removed

37

I use Telegram on my iPhone and until last week I was able to access my account without any issues. When I recently trie...

Restore My Telegram Account

23

For the past one week I have been unable to log in to my Telegram account with my phone number +2348037563***. Each time...

Telegram Password Forgotten and I Cannot Recover My Old Chats

16

I have an issue with accessing my old Telegram account linked to my phone number registered in India. I remember the pho...

My Telegram Account Was Hacked And I Cannot Log In

79

I live in India and my Telegram account linked to the phone number +9190003579** has been hacked. On 4 November 2026 I n...

Telegram Asking for a One-Time Message Fee to Log In

45

I have been using Telegram with the number 93 7864881** and for the last two or three days I have faced two serious prob...

Telegram Asking for a One-Time Message Fee to Log In

Telegram Support Not Responding – Unable to Recover Hacked Account

37

I have been facing a serious problem with my Telegram account registered to the phone number +91 78929 660** on my Andro...

Telegram Sends Login Verification Code to an Unknown Email Address

57

I am writing regarding a serious security and privacy issue with my Telegram account. When I try to log in, the app dire...

Telegram Account Hacked and Stuck in Repeated 7-Day Login Restriction Loop

39

I use Telegram on my iPhone and my Telegram account appears to have been hacked. For the last 8–9 days I have not been a...

Telegram Account Recovery And Remove Email

28

Today I realized that there is an unknown email address linked to my Telegram account, which I use with the phone number...

Telegram Asking Me to Pay a One-Time SMS Fee to Log In

31

For the past few days, I have been unable to log in to my Telegram account on my Tecno Spark 10 because a “One-Time SMS ...

Telegram Login Code Not Arriving by SMS, Preventing PC Access

52

For the last seven days I have been unable to log in to my Telegram account on my PC because the login verification code...

Telegram Sends My Verification Code to Another Account

44

I have been experiencing a login problem with Telegram X for a long time and I can no longer use my Telegram account nor...

Telegram Sends My Verification Code to Another Account

Please Clear And Rest My Telegram Account

23

I use a Samsung Galaxy A54 phone and I am unable to log in to my Telegram account. Since yesterday, whenever I try to lo...

Please Clear And Rest My Telegram Account

Telegram Google Play Payment Error Says I Already Own This Item

35

For some time now I have been experiencing a problem with my Telegram subscription process on my Android phone via Googl...

Telegram Support Not Restoring My Hacked Account

87

My Telegram account linked to the phone number +3809926162** was hacked on 11.10.2026, after which I was logged out of a...

Telegram Account Recovery Request After Unauthorized Access

64

I am using Telegram on an iPhone and today my Telegram account appears to have been hacked. When I try to log in, I am c...

Telegram Account Recovery With Mytel Sim

38

I had a Mytel prepaid line in Myanmar that I stopped using and did not top up for a long time. Because of this, the oper...

Brand Overview: Telegram Web

Telegram Web is the browser-based version of Telegram, a cloud-based messaging platform developed by Telegram. Accessible through a web browser, it allows users to send messages, share photos, videos and files, participate in groups and channels, and access cloud chats without installing a desktop application. Messages and conversations can synchronize across multiple devices, making Telegram useful for personal communication, communities, and work-related discussions.

Telegram offers privacy controls, two-step verification, and end-to-end encrypted Secret Chats in supported applications. However, ordinary cloud chats are not end-to-end encrypted by default. Users should also be cautious when interacting with third-party bots, links, and accounts.

Contact Information

Telegram does not advertise a general customer-service phone number. Users can contact volunteer support through Settings → Ask a Question in the app, or use the official support form for login-related problems. Support availability and response times may vary.

Industry and Operations

Telegram operates in the digital communications, instant messaging, and online community sectors. Its main features include:

  • Instant messaging: Private conversations, group chats, media sharing, and message editing or deletion.
  • Groups and channels: Community discussions and broadcasts to large audiences.
  • File sharing: Sharing documents, photos, videos, and other files.
  • Multi-device access: Access to cloud chats from web browsers, mobile devices, and desktop applications.
  • Privacy and security controls: Options for managing phone-number visibility, active sessions, account access, and two-step verification.
  • Premium and digital services: Optional paid features, subscriptions, and platform tools.

User Sentiment and Common Complaints

Users of messaging platforms such as Telegram may experience login-code problems, account restrictions, unauthorized account access, delayed messages, synchronization errors, or difficulty recovering an account after losing access to a phone number. Other potential concerns include impersonation, spam, scams, unwanted messages, and difficulties obtaining a response from support.

These are potential complaint categories and should not be interpreted as verified statistics about Telegram users. Users reporting a problem should preserve relevant screenshots, message links, dates, transaction receipts, and support correspondence while avoiding the disclosure of passwords or login codes.

If an account is compromised, users who still have access on another device should review active sessions, terminate unfamiliar sessions, and enable two-step verification. For restrictions or login difficulties, use Telegram's official support channels rather than unofficial recovery services.

Share Your Telegram Experience

Have you experienced problems with Telegram Web, such as login failures, account restrictions, missing messages, security concerns, or unresolved support requests? Share your experience on Xolvie to explain what happened, document the response you received, and help other users make informed decisions.