Today, I visited the MediaMarkt store at Mersin Forum Mall to have the screen protector on my Samsung Galaxy S26 Ultra r...eplaced under my subscription plan, which includes unlimited screen protector replacements. During the process, I was asked to remove my phone case, which I did, and the screen pro
Approximately 8 months ago, we purchased an Electrolux washing machine from the Media Markt store located in Mersin Foru...m AVM, paying a total of ₺52,848.00 including a 1+3 year insurance. We are a family with two small children, aged 8 and 1.5, and as can be expected, our laundry needs are quite hig
I am writing regarding a refund that has not yet been credited to my bank account following an in-store return at Bershk...a. On June 3, at approximately 5:00 PM, I visited the Bershka store located in Marmara Forum and returned a dress that I had previously purchased for ₺1,040. The return process wa
My friends gifted me two Zara gift cards, which I used to make a purchase from the Stradivarius online store totaling ap...proximately $137. During checkout, I applied both gift cards and paid the remaining $11 with my own credit card. Everything worked normally up to that point. After a short period
On May 30, 2026, I purchased a white blouse from the Stradivarius store located in Forum Istanbul Shopping Mall. The sec...urity tag was removed at the checkout counter, and I was not informed of any issues with the product. The blouse was placed in the shopping bag without being inspected. When I got
On June 5, 2025, I purchased a pair of Merrell shoes from the Boyner Trabzon Forum store. Approximately one month after ...purchase, the mesh panels on the sides of the shoes began to separate and develop visible deformation. Over time, the condition became increasingly noticeable. The shoes reached a
On 14 May 2026, I purchased a t-shirt from the U.S. Polo Assn store in Marmara Forum AVM. There was a 30+20 discount cam...paign on the product, but this discount was not applied to my purchase at the checkout. When I asked the cashier about it, I was told that “the system automatically applies the dis
"Thanks a lot."
On February 12, 2026, I purchased an Ecovacs Deebot X8 Pro Omni robot vacuum cleaner from the MediaMarkt store located i...n Kayseri Forum AVM Melikgazi. I paid approximately $1,385 USD for the device after the store staff strongly recommended and repeatedly praised this particular model. Although I u
I purchased a Ray-Ban branded pair of sunglasses in 2020 from the Atasun Optik store in Metrocity Shopping Mall. For app...roximately the past four months, I have been unable to use the product properly due to peeling and flaking on the frame. The particles coming off the frame scratch the lenses durin
I purchased a Tefal X-Force Flex 15.60 Pro vacuum cleaner about one year ago from the Tefal store in İzmir Forum Bornova... AVM. Before buying, we explicitly asked in the store whether the device, with its stated 230W suction power, would be strong enough to vacuum our cat’s hair and small grain-like p
My account named “Venture Capital,” which shared technical analysis posts in the zkSync (ZK) forum on Investing.com, was... unfairly banned on April 19, 2026, through both the website and Android application despite the fact that I did not violate any rules. While I was providing detailed, high-level t
I am writing to complain about the situation with my Telegram account and m...y treatment on the Telegram Forum. My account has effectively been frozen a
I bought a brand new Xiaomi Mi Mix Flip phone about 4 months ago, and the device is still under warranty. While opening ...the phone, the inner screen cracked during the normal opening motion. There was no drop, impact or misuse; the damage occurred exactly while I was unfolding the device. I took the
I purchased a Samsung combi-type refrigerator with a volume of 610 liters, model RT62K7040SL/TR, from the Samsung Forum ...İstanbul store in Bayrampaşa (Istanbul). After a while, the freezer compartment stopped cooling sufficiently, and then the cooling section also stopped cooling properly, so I calle
On March 24, I purchased tickets through GetYourGuide for entry to the Colosseum, Roman Forum, and Palatine Hill in Rome..., with a reservation date of April 2. However, my reservation was unilaterally canceled by the platform without clear or upfront notification. The cancellation notice was sent via
"The Kappa administrators got in touch with me, processed my refund, and resolved my grievance."
In January 2026, I purchased a Lee Cooper sweatshirt from the Boyner Mersin Forum store. After using the product for app...roximately one week, I noticed that the stitching on both sleeves had started to come apart. As a result, I returned the sweatshirt to the store on January 26, 2026, for inspection
On January 11, 2026, I purchased a pair of Easy Street brand women’s boots from the Deichmann store in Forum Mall, Mersi...n. The very first time I wore these boots, they caused severe friction on my legs. I gave them another chance with longer socks, but even then the friction was so strong that it cr
"I have been calling every day since February 8, and you know the matter; trying to give the impression that you are handling it with an automatic message from here is pointless! You can access the information using the record number 4292238567."
On 08.02.2026, my spouse purchased a Dyson Airstrait from the Dyson store in Forum İstanbul as a birthday gift for me. I... paid ₺24,999.00 for this product by credit card in 6 installments. From the first use, the product has never straightened my hair as promised and I have not been able to benefit f
On August 31, 2021, I purchased a Swatch watch, reference number SUOB131, and I have used it very carefully ever since. ...However, in November 2025, my watch suddenly stopped working. I went to the Swatch store at Kayseri Forum Mall and had the battery replaced. About half an hour after the battery re
I am using a Dyson V12 cordless vacuum cleaner that I purchased in March 2023 from an authorized Dyson retailer at Forum... İstanbul. For about the past two months, there has been an issue at the connection point between the main body and the tube. The parts do not fit tightly, there is noticeable loos
I purchased a Mavi coat from the Gaziantep Forum store about two years ago. I only wore the coat a few times last winter..., and when I started using it again this winter, I noticed damage and deformation in the armhole area and seams. Considering how rarely I have used it, it is not normal for a coat
