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Epoch.com

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Epoch.com

Complaints

25 complaints
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Unautorized Payment Without My Knowledge And Consent - Epoch.com

9

Today in the afternoon I noticed several unauthorized charges on my bank account in the name of “Epoch.com Multimedi, La...

Unauthorized $55 Epoch.com Multimedia Charge Hits Ziraat Bank Debit Card

On June 2, 2026, I noticed that an unauthorized transaction of $55 was made from my Ziraat Bank debit card to a company ...

Unauthorized Epoch Charge Taken From My Bank Account

7

I am writing regarding an unjustified withdrawal of 18 € made by epoch.com from my Belgian bank account on the 13th of t...

I Want To Cancel Unauthorized EPOCH.COM Subscription And Block Charges

89

Today I received a message from my bank stating that a transaction of 17,280 XOF was attempted at EPOCH.COM *ICFTECHNO, ...

Unauthorized Epoch.com Charge Causes Financial Loss and Distress

15

On March 22, 2026, at 3:35 AM, a one-time transaction of approximately $92 was made through Epoch.com using my card with...

Dispute Unauthorized Epoch.com Charge and Request Refund

7

On June 25, 2026, I noticed that a charge of approximately $115 was made to my Ziraat Bank personal credit card by a com...

Epoch and H&M Fraud Charges on Credit Card Without Consent

9

I would like to report the financial harm I experienced due to unauthorized charges made on my Garanti BBVA personal cre...

Epoch.com Fraudulent Transaction Attempt Detected on Credit Card

9

On October 15, 2025, unauthorized transaction attempts were made on my Yapı Kredi Worldcard credit card in the amounts o...

Stop Unauthorized Charges from Epoch.com on Debit Card

8

On the night of October 16, at around 3:00 AM, approximately $56 was withdrawn from my Ziraat Bank debit card (account n...

Epoch.com Failed Transaction Leads to Unexpected Subscription Charge

8

On September 12, 2025, at 6:57 PM, an attempt was made by Epoch.com to charge approximately $53 to my Garanti Bank virtu...

Epoch.com Charged My Card 3 Times Without Permission

7

On August 21, 2025, at 10:10 PM, three consecutive charges were made on my QNB Finansbank Troy credit card (last four di...

Multiple Unauthorized Charges from Epoch.com Raise Fraud Concerns

12

Today at 12:55 AM, unauthorized charges were made through Epoch.com on my card linked to my QNB account without my knowl...

Dispute Unauthorized Epoch.com Charge and Request Refund

13

An unauthorized charge of approximately $136 was made on my credit card by Epoch.com under the name “pfaffikon” without ...

Unauthorized Epoch.com Charge and Large Fraud Transaction Detected

8

On August 16, 2025, at around 6:42 PM, a charge of approximately $280 was made on my QNB credit card in the name of Erka...

Unauthorized Epoch.com Charges: $20 and €18.77 Fraud Case

11

Unauthorized charges were made on my Halkbank card by Epoch.com, and I am requesting a refund. Even though my card was p...

Epoch.com Funwithfe Charge Without Consent – Refund Requested

9

On July 18, 2025, a charge of approximately $13 was made on my Akbank credit card under the name “epoch.com *funwithfe” ...

Epoch.com Took Money Without Permission – Refund Requested

12

An unauthorized charge of approximately $107 was made by Epoch.com on my card without my approval, without any notificat...

Report Unauthorized Epoch.com Charge and Get Refund

13

An unauthorized charge of approximately $107 was made by Epoch.com on my card without my approval, without any notificat...

Unauthorized Online Purchase from Epoch.com Raises Fraud Concerns

7

An unauthorized purchase was made from my account by Epoch.com without my permission. I have no knowledge of this transa...

Unauthorized Epoch.com Charge: $26 Credit Card Fraud Case

9

On June 17, 2025, an amount of approximately $26 was charged to my credit card by an organization called “epoch.com live...

Unauthorized Epoch.com Charge Without Verification Code

6

Unauthorized and improper charges were made on my credit card, even though I did not make any purchases. Additionally, f...

Unauthorized Epoch.com Livesoda Charges Total $78 Over Multiple Nights

20

When I happened to check my account, I discovered that before 10:00 PM, approximately $26 had been charged, and over fiv...

Brand Overview: Epoch

Epoch is an online payment processing and billing platform founded in 1996 that specializes in subscription management, recurring billing, and payment services for digital merchants. The company provides payment processing solutions for online businesses and handles transactions for subscription-based websites worldwide.

Contact Info

  • Customer Support Email: [email protected]
  • Customer Support Phone: +1 800 893 8871
  • Worldwide Phone Number: +1 310 664 5810
  • Headquarters: Santa Monica, California, USA
  • Support: Customer support is available through phone, live chat, email, and billing support tools.

Industry and Operations

Epoch operates in the online payment processing and subscription billing industry. The company provides payment gateway services, fraud prevention systems, and recurring billing management for digital merchants and subscription-based platforms.

  • Online payment processing services
  • Recurring subscription billing management
  • Credit card and debit card transaction processing
  • Merchant account and billing support services
  • Fraud prevention and payment security tools
  • Global digital commerce payment solutions

User Sentiment

User sentiment toward Epoch is largely negative, with many complaints focusing on unauthorized charges, subscription billing disputes, and customer support experiences.

  • Reports of unauthorized or unexpected credit card charges
  • Complaints about recurring subscription billing after trial periods
  • Difficulty canceling memberships and subscriptions
  • Users reporting duplicate transactions or repeated charges
  • Refund requests being delayed or denied
  • Concerns regarding unclear billing descriptions on bank statements
  • Frustration with customer support responsiveness
  • Complaints about difficulty identifying the originating merchant
  • Problems accessing billing records and account information
  • Concerns regarding fraudulent transactions and account security

Share Your Experience

If you’ve experienced issues with Epoch, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.