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Epoch.com

Epoch.com Logo
Epoch.com

Complaints

21 complaints
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Unauthorized Epoch Charge Taken From My Bank Account

May 14 3:29 PM7

I am writing regarding an unjustified withdrawal of 18 € made by epoch.com from my Belgian bank account on the 13th of t...

I Want To Cancel Unauthorized EPOCH.COM Subscription And Block Charges

April 18 9:51 AM7

Today I received a message from my bank stating that a transaction of 17,280 XOF was attempted at EPOCH.COM *ICFTECHNO, ...

I Want To Cancel Unauthorized EPOCH.COM Subscription And Block Charges

Unauthorized Epoch.com Charge Causes Financial Loss and Distress

March 22 12:08 PM15

On March 22, 2026, at 3:35 AM, a one-time transaction of approximately $92 was made through Epoch.com using my card with...

Dispute Unauthorized Epoch.com Charge and Request Refund

January 25 5:12 PM7

On June 25, 2026, I noticed that a charge of approximately $115 was made to my Ziraat Bank personal credit card by a com...

Epoch and H&M Fraud Charges on Credit Card Without Consent

December 31, 2025 6:53 PM9

I would like to report the financial harm I experienced due to unauthorized charges made on my Garanti BBVA personal cre...

Epoch.com Fraudulent Transaction Attempt Detected on Credit Card

November 15, 2025 10:34 PM9

On October 15, 2025, unauthorized transaction attempts were made on my Yapı Kredi Worldcard credit card in the amounts o...

Stop Unauthorized Charges from Epoch.com on Debit Card

October 17, 2025 9:19 AM8

On the night of October 16, at around 3:00 AM, approximately $56 was withdrawn from my Ziraat Bank debit card (account n...

Epoch.com Failed Transaction Leads to Unexpected Subscription Charge

September 14, 2025 4:19 PM8

On September 12, 2025, at 6:57 PM, an attempt was made by Epoch.com to charge approximately $53 to my Garanti Bank virtu...

Epoch.com Charged My Card 3 Times Without Permission

August 24, 2025 12:03 AM7

On August 21, 2025, at 10:10 PM, three consecutive charges were made on my QNB Finansbank Troy credit card (last four di...

Multiple Unauthorized Charges from Epoch.com Raise Fraud Concerns

August 23, 2025 3:14 AM12

Today at 12:55 AM, unauthorized charges were made through Epoch.com on my card linked to my QNB account without my knowl...

Dispute Unauthorized Epoch.com Charge and Request Refund

August 19, 2025 8:04 PM13

An unauthorized charge of approximately $136 was made on my credit card by Epoch.com under the name “pfaffikon” without ...

Unauthorized Epoch.com Charge and Large Fraud Transaction Detected

August 16, 2025 7:38 PM8

On August 16, 2025, at around 6:42 PM, a charge of approximately $280 was made on my QNB credit card in the name of Erka...

Unauthorized Epoch.com Charges: $20 and €18.77 Fraud Case

July 30, 2025 1:01 PM11

Unauthorized charges were made on my Halkbank card by Epoch.com, and I am requesting a refund. Even though my card was p...

Epoch.com Funwithfe Charge Without Consent – Refund Requested

July 18, 2025 1:53 PM9

On July 18, 2025, a charge of approximately $13 was made on my Akbank credit card under the name “epoch.com *funwithfe” ...

Epoch.com Took Money Without Permission – Refund Requested

July 14, 2025 6:54 PM12

An unauthorized charge of approximately $107 was made by Epoch.com on my card without my approval, without any notificat...

Report Unauthorized Epoch.com Charge and Get Refund

July 12, 2025 10:16 PM13

An unauthorized charge of approximately $107 was made by Epoch.com on my card without my approval, without any notificat...

Unauthorized Online Purchase from Epoch.com Raises Fraud Concerns

July 8, 2025 5:19 PM7

An unauthorized purchase was made from my account by Epoch.com without my permission. I have no knowledge of this transa...

Unauthorized Epoch.com Charge: $26 Credit Card Fraud Case

June 18, 2025 2:16 AM9

On June 17, 2025, an amount of approximately $26 was charged to my credit card by an organization called “epoch.com live...

Unauthorized Epoch.com Charge Without Verification Code

May 27, 2025 6:18 AM6

Unauthorized and improper charges were made on my credit card, even though I did not make any purchases. Additionally, f...

Unauthorized Epoch.com Livesoda Charges Total $78 Over Multiple Nights

May 26, 2025 5:48 PM20

When I happened to check my account, I discovered that before 10:00 PM, approximately $26 had been charged, and over fiv...

Report Unauthorized Epoch.com Charge and Request Immediate Refund

May 22, 2025 2:31 AM8

How is it even possible that Epoch.com can charge my credit card without my permission from a place I don’t even recogni...

Brand Overview: Epoch

Epoch is an online payment processing and billing platform founded in 1996 that specializes in subscription management, recurring billing, and payment services for digital merchants. The company provides payment processing solutions for online businesses and handles transactions for subscription-based websites worldwide.

Contact Info

  • Customer Support Email: [email protected]
  • Customer Support Phone: +1 800 893 8871
  • Worldwide Phone Number: +1 310 664 5810
  • Headquarters: Santa Monica, California, USA
  • Support: Customer support is available through phone, live chat, email, and billing support tools.

Industry and Operations

Epoch operates in the online payment processing and subscription billing industry. The company provides payment gateway services, fraud prevention systems, and recurring billing management for digital merchants and subscription-based platforms.

  • Online payment processing services
  • Recurring subscription billing management
  • Credit card and debit card transaction processing
  • Merchant account and billing support services
  • Fraud prevention and payment security tools
  • Global digital commerce payment solutions

User Sentiment

User sentiment toward Epoch is largely negative, with many complaints focusing on unauthorized charges, subscription billing disputes, and customer support experiences.

  • Reports of unauthorized or unexpected credit card charges
  • Complaints about recurring subscription billing after trial periods
  • Difficulty canceling memberships and subscriptions
  • Users reporting duplicate transactions or repeated charges
  • Refund requests being delayed or denied
  • Concerns regarding unclear billing descriptions on bank statements
  • Frustration with customer support responsiveness
  • Complaints about difficulty identifying the originating merchant
  • Problems accessing billing records and account information
  • Concerns regarding fraudulent transactions and account security

Share Your Experience

If you’ve experienced issues with Epoch, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.