I purchased my WMF kettle about five years ago, and recently it developed a malfunction. When I took it to the service center, I was told that the thermostat was faulty, but the part is no longer produced and therefore cannot be replaced. However, the fact that the same model is still being sold whi...
I purchased the WMF Quality One 5-piece cookware set for my dowry. I recently started using the products, and even though I haven’t used them frequently, fading has appeared on the interior surfaces and around the edges of the pots. It is disappointing that the products show this kind of deteriorati...
Three months ago, I visited the WMF store at Zorlu Center and asked a sales consultant for information about blenders. I explained that I wanted to prepare smoothies and appetizers, mentioning that my current blender’s container was too small and that I needed a product capable of making hummus. I l...
I am a user of WMF brand hand blender set and filter coffee machine. After the warranty period ended, both of my products malfunctioned at different times. I took the WMF hand blender set for repair, it was supposed to be repaired for a fee, but it didn't come with a motor. The almost new, immaculat...
On August 21, 2024, at 12:50 PM, I purchased three WMF goods for ₺27,500 from the Zirve Modern Tefal Armada. Following the sale, Ms. M***, the only staff member, informed me that certain boxes were missing and that she would locate them with the assistance of her colleagues, leaving me with little a...
We bought the WMF Perfect Plus pressure cooker from an online retailer. From the very beginning, it produces an incredibly bothersome sound. I'm not sure if I want to keep using it; the lid fits perfectly. Whenever I give the handle a gentle push, the noise level decreases noticeably. However, once ...
From the moment we purchased the WMF Perfect model pressure cooker, we've been facing a series of problems. Despite waiting for a considerable amount of time, the pressure cooker refuses to open. After we brought it to the service center, they insisted that there was no problem and gave it back to u...
I purchased a WMF pressure cooker, touted as the best from Enplus Ankara store, but it developed a leak just 4 months later. The valve gasket tore, and Tefal's technical service claimed it was outside the warranty. Fine, I said, but now they refuse service because they don't have the spare part. WMF...
I bought a WMF pressure cooker on May 12, 2024, and two days later, while cooking, it started making an unusually loud noise. I took it back to the store where I purchased it. The store officials claimed it was normal and refused to take any action, directing me to their service center instead. At t...
In April 2023, I purchased a WMF 5-piece cookware set from a chain supermarket. At the time of purchase, I sought confirmation from customer service, who assured me, "It's not our branch, but rest assured, it's covered under warranty; you can use our service." Comparing it with my previous cookware,...
Five days ago, I purchased the WMF Kitchenminis Smoothie To Go. I have only used it twice, making one orange smoothie and one carrot smoothie. Despite this minimal usage, the button and spring have popped out. How normal is it for a brand that is sold at twice the price of its competitors to have a ...
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I have experienced a serious issue with my WMF toaster, where flames erupted from the back connections of the plate. When I brought the product in for service, I was informed that it was purchased three years ago and that the warranty is only two years. Therefore, they could not replace it with a ne...
The pan I purchased from WMF became deformed in less than a year. About 4 months ago, I sent it in for inspection, and they informed me that they would send a new one. I have been waiting for 4 months due to a lack of stock. However, when I check their website, I see that there is stock available. C...
I purchased a WMF Hand Blender Set on 23.06.2023, and it broke down. The Tefal service center said, "We will find this part," and kept me waiting for about 1.5 months (I believe in their good intentions). When no result was achieved, they officially recorded my complaint on 06.03.2024. So, I have be...
I bought a WMF pepper and salt grinder from the WMF store in 2021, but I didn't start using it until 2023. Within a mere 6 months of usage, the surface started showing signs of rust. Upon contacting Seb Group regarding a return, they promptly informed me that the return period spans a generous 2 yea...
Unfortunately, the upper section of the blade on my WMF manual chopper unexpectedly cracked while I was in the middle of chopping an onion. Regrettably, since it's a manual chopper, finding replacement parts is not an option. It's quite disheartening to go through this, particularly when you conside...
Hey guys, so my carafe for the WMF Bueno coffee maker is totally busted. I've been trying to find a replacement, but none of the authorized dealers recommended by the central office have any WMF parts in stock. And forget about finding a carafe specifically. Ugh, so frustrating! I've been on the hun...
So, I noticed these annoying water stains on my brand new WMF Perfect Plus 6.5L pressure cooker right after I used it for the first time. And get this, I didn't even do anything that could have caused any scratches or damage. Ugh, so frustrating! I noticed some scratches that had appeared as well. H...
I bought the WMF Perfect Plus dual pressure cooker from A101 online, and it's letting out air through the handle instead of the safety valve. Not exactly what I was expecting, to be honest. Also, there are some unsightly stains on the base of the cooker. Wow, I can't believe it's been 14 days since ...
When my product broke, I took it to the authorized service, but they told me they didn't have any spare parts and couldn't do anything. Legally, the product must work for 7 years, and parts must be available. Neither the official service nor Seb Group, which sold the product in Turkey, could help me...