I placed an online order with Kappa under order number K119152505 and paid approximately $58 for three products included... in the purchase. I want to return this order, but for nearly one month I have been unable to obtain a return code. Despite trying multiple times through the online system, no ret
I ordered a Kappa branded tank top in size Large, and the product arrived yesterday. However, the item turned out to be ...too small for me. When I tried to request either an exchange or a refund, the entire process became a complete disappointment. Even though my order number is 2225336, I have been
On March 19, I purchased sweatpants, t-shirts, and a jacket from the Kappa website using the account connected to my d**...*******@hotmail.com email address. However, ever since that day, when I log into my account, I cannot see any of my orders, and I am also unable to generate a return code for the p
I created a return request for several products purchased through Kappa. When I went to Aras Kargo on Monday with the re...turn code shown in my account, the employee informed me that the code was invalid and that they could not process the shipment. Even though the return code appears correctly in the
On 03/27/2026, I purchased a Kappa suitcase from the BİM store located on Ataman Street in the Fındıklı neighborhood of ...Maltepe, Istanbul. When I brought the suitcase home, I noticed that the pull handle would not move up or down at all. In other words, the telescopic handle of the suitcase was defe
"The Kappa administrators got in touch with me, processed my refund, and resolved my grievance."
On 02/12/2026, I purchased two products from Kappa’s official website under order number K118885490: the Rana Men’s Blac...k Comfort Hoodie and the Salbadell Men’s Gray Comfort Sweatpants. The total amount paid for these products was approximately $54. Today is March 29, and even though only 47 days ha
About one month ago, I purchased a Kappa t-shirt with the Kappa logo from the brand’s official website. However, during ...the very first wash, the logo print started peeling off even though I followed all washing instructions exactly as stated on the product label. I washed the item at the recommended
I purchased several t-shirts from the Kappa website. However, when I decided to return the products, I was unable to obt...ain a return code through the system, which prevented me from sending the items back. Despite trying multiple times on March 4, March 10, and March 16, the system never generated a
I ordered two items from Kappa on February 10, but one of them was too small. Immediately, I followed Kappa's official r...eturn process precisely, sending the item back exactly as instructed. However, it's now been over two weeks since I returned the product, and Kappa hasn't responded to my refund re
I purchased a Kappa jacket on January 22, 2024, and incredibly, on only the second time I wore it, the metal snap button... on the chest completely broke off! Despite multiple attempts to contact Kappa via phone, I've been unable to reach anyone. I even filled out their online complaint form hoping for
I'm extremely disappointed and frustrated with Kappa. My spouse recently bought me a jacket from Kappa, but when I went ...to return it because it didn't suit my preferences, the store outright refused to issue a refund! They told me I could only exchange it for another item, despite the fact that ther
I bought Kappa shoes from Deichmann on October 5, 2024, and shockingly, they completely fell apart within just three mon...ths! These shoes were barely used, yet they're already unusable, literally falling apart at the seams. I've already contacted Deichmann twice, clearly requesting they address this
I purchased a pair of Kappa shoes, but after some time, visible deformation appeared on the toe area, clearly due to poo...r material quality. Additionally, the other side of the shoe has minor cracks, which will inevitably turn into tears with continued use due to the bending points. I sent the shoes
I ordered a pair of Kappa leggings from their official website two weeks ago, and while the product arrived on time, I a...m extremely disappointed with the quality. After wearing them only twice, the stitching on the back and crotch area started loosening, and the fabric stretched out significantly, e
On December 22, 2023, I ordered a Kappa 222 Banda EFT0 Men’s Regular Fit T-Shirt (M size) from the brand’s official webs...ite. After wearing it once, I washed it strictly according to the care instructions, yet the fabric shrunk drastically, turning my M-size shirt into what now feels like an S-size!
I expected better from Kappa, but these so-called waterproof boots are a total letdown. I bought them thinking they woul...d provide good traction, but even without snow, I was slipping everywhere just in the morning. Standing still felt like a challenge! Since I’ve already worn them once, I can’t eve
I bought a pair of Kappa shoes from Boyner, and shortly after, they started deforming on the side. I reached out to Boyn...er customer service, but they took a long time to respond. When they finally did, I returned the shoes for inspection, expecting a fair resolution. However, they rejected my return
