Brand Overview: Scribd
Scribd is a digital document library and publishing platform founded in 2007 by Trip Adler, Jared Friedman, and Tikhon Bernstam. Operated by Scribd, Inc., the platform enables users to upload, share, and access millions of documents, including books, research papers, business materials, and educational resources.
Contact Info
Customer support email: [email protected]
General inquiries: [email protected]
Industry and Operations
Scribd operates in the digital publishing, document sharing, and online knowledge industry. The platform offers access to user-uploaded documents and educational materials through web and mobile applications, alongside subscription-based digital content services.
- Digital document library
- Document publishing and sharing
- Research papers and educational resources
- Business documents and presentations
- Web and mobile platform access
- Subscription-based content services
- Document management and publishing tools
User Sentiment
User feedback is mixed, with complaints commonly related to subscriptions, account access, content availability, and customer support.
- Unexpected subscription renewals and recurring charges
- Difficulties canceling subscriptions or obtaining refunds
- Account login and password recovery issues
- Problems accessing uploaded or saved documents
- Content removal due to copyright or policy enforcement
- Delays in customer support responses
- Confusion regarding subscription features and available content
- Technical issues affecting document uploads or downloads
Share Your Experience
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