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Scribd

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Scribd

Complaints

41 complaints
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Scribd, Uploaded Document Is No Longer Visible Under Document Uploads

I am writing regarding an issue with one of my Scribd uploads that has unexpectedly disappeared from my Document Uploads...

Unauthorized Charges From Scribd

8

I am writing regarding an unauthorized subscription charge of $13.13 that Scribd took from my credit card on June 30, 20...

Scribd Misleading 2025 PDF Downloaded As 2015 And Unwanted Charges

68

Tonight I accessed Scribd via Google because I wanted to download the 2025 edition PDF of the book “Intelligence Quotien...

Scribd Charged After Cancellation - Won’t Respond To Support

37

I was previously subscribed to the Scribd premium monthly plan, which I canceled around November 5th. Despite canceling ...

Scribd Charged Me $12 Without Permission — I Don’t Even Use the App

42

At 9:00 PM on November 4, a charge of $12 USD was withdrawn from my account through the Scribd app without my knowledge ...

Scribd Charge Appeared Out of Nowhere — No Account, No Consent, No Warning

40

On November 4, 2025 at 9:12 PM, a withdrawal of $12 USD was made by Scribd from a Ziraat Bank card ending in 3471, which...

Scribd Trial Auto-Charged My Card With No Email Reminder — Requesting Refund

33

During my Scribd trial membership, $12 USD was withdrawn from my account today without any reminder or notification abou...

Fraudulent $11 Monthly Payments for Nearly a Year — Scribd Ignoring Customer

41

Since December 2024, $11 USD has been withdrawn from my Denizbank card every month by a platform called “Scribd,” even t...

Scribd Charged $11.99 After Free Trial Even Though I Never Used the Membership

41

I used the free trial on the Scribd app and assumed the membership would automatically cancel afterward. However, on Sep...

Scribd Charged 72€ in Unused Subscription Fees After Accidental Sign-Up

40

In October 2024, I accidentally signed up for Scribd and only used the account during the first month to access one book...

Scribd Unauthorized 502.69₺ Charge Without Any Subscription

39

On 02/08/2025, my credit card was charged 502.69₺ with the description “Scribd629117807”*. I have never had a Scribd acc...

Scribd Charged Me Without Consent for a Subscription I Never Authorized

57

I recently discovered that Scribd has been charging my credit card ₺11.99 every month for the past three months—totaling...

Scribd Keeps Charging Me Monthly After I Canceled My Membership

54

I canceled my Scribd subscription months ago, yet they continue to charge me every single month—this time from different...

Scribd Charged My Account After a SlideShare Trial

47

I had a trial subscription for SlideShare, but without my knowledge or consent, I was enrolled in Scribd Premium. I didn...

Scribd Charged Me for Months After I Canceled My SlideShare Trial

43

I originally signed up for a free trial on SlideShare and made sure to cancel within the trial period. I assumed everyth...

I Got Charged Without Permission by Scribd for an Unwanted Subscription

54

On May 8, 2025, Scribd charged my credit card a subscription fee of ₺479.19, including tax—without my consent. I never s...

Scribd Tried to Charge Me Without an Account or My Consent

48

I don’t even have an account with Scribd, yet I recently noticed that a charge attempt was made from my bank account by ...

Brand Overview: Scribd

Scribd is a digital document library and publishing platform founded in 2007 by Trip Adler, Jared Friedman, and Tikhon Bernstam. Operated by Scribd, Inc., the platform enables users to upload, share, and access millions of documents, including books, research papers, business materials, and educational resources.

Contact Info

Customer support email: [email protected]

General inquiries: [email protected]

Industry and Operations

Scribd operates in the digital publishing, document sharing, and online knowledge industry. The platform offers access to user-uploaded documents and educational materials through web and mobile applications, alongside subscription-based digital content services.

  • Digital document library
  • Document publishing and sharing
  • Research papers and educational resources
  • Business documents and presentations
  • Web and mobile platform access
  • Subscription-based content services
  • Document management and publishing tools

User Sentiment

User feedback is mixed, with complaints commonly related to subscriptions, account access, content availability, and customer support.

  • Unexpected subscription renewals and recurring charges
  • Difficulties canceling subscriptions or obtaining refunds
  • Account login and password recovery issues
  • Problems accessing uploaded or saved documents
  • Content removal due to copyright or policy enforcement
  • Delays in customer support responses
  • Confusion regarding subscription features and available content
  • Technical issues affecting document uploads or downloads

Share Your Experience

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