Dyson

My husband purchased a Dyson Airwrap as a birthday gift for me via MediaMarkt’s online store between 1–8 November. Despite the product description, the filter cleaning attachment that should have been included in the box was not delivered. Our order number is 281583591 and the product number is 1243...

On 8 November I purchased a Dyson Airwrap hair styling and drying set in the Prussian blue/Bright copper colour from the Dyson store. I had actually gone to the store to buy the Amber Silk colour. At that time, the Amber Silk version only came with a comb as a gift, while the Prussian blue set inclu...

I have been experiencing a problem with my Dyson Purifier Cool since 10/11/2025. The humidifier function of the device gives an error and does not work at all. After noticing this situation, I contacted the service and service support was provided; they came and picked up the product from me on 11/1...

I have been having problems with my Dyson V15 Detect vacuum cleaner for a long time. Because of these ongoing issues, I sent the device to service on 20 November from. After staying in service for about 15 days, the vacuum was returned to me, but this time it did not work at all. In other words, the...

Today I visited the Dyson service regarding the loss of suction power in my Dyson V15 device. During my visit, the behavior of the staff member I encountered, Ms. H***, was extremely disappointing. Ms. H*** did not answer the questions I asked about my device and the service process, did not make ey...

I purchased a Dyson Gen5 Detect cordless vacuum cleaner approximately 23 months ago. About 6 months after purchase, the accessory on the cleaning head broke from a point that does not even touch the floor and is not a part that I would put under any strain during normal use. I had previously contact...

I have been using a Dyson V8 vacuum cleaner, which I regularly clean and maintain. However, starting today, the device began to make intermittent sounds and stopped vacuuming properly. Even though I keep pressing the power button, it constantly cuts out and I am now unable to use it at all. A short ...

I purchased a Dyson Airwrap from Dyson's official store on Saturday, under the same price and style conditions as shown on Dyson's own website. On the product page, it was clearly indicated that the product would come with a travel bag, hair clips and a brush. However, when my order was delivered, o...

I purchased a Dyson V15 Submarine vacuum cleaner from the Dyson Store in September 2025. Although I have used the product for only about one month, the original head of the vacuum broke and stopped rotating. When we contacted the call center, we were informed that this original head was not in stock...

I purchased my Dyson VS8 product in 2021 from Aqua Florya. The part with the model code YH5-EU-NHM47552A has now malfunctioned for the second time, and I am extremely dissatisfied with this repeated problem and Dyson’s approach to the issue. Last year, the same part broke and Dyson replaced it free ...

I have been experiencing serious power and filter problems with my Dyson V11 cordless vacuum cleaner since 10 October 2025. The device shuts down by itself while in use and its performance has significantly decreased, preventing me from cleaning my home properly. Because of this, I sent my Dyson V11...

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My cousin and I purchased the Dyson Airstrait hair straightener together about five months ago in Istanbul. I used the product for the first time and set the temperature specifically to 140°C, double-checking the setting before straightening my hair. However, despite the product’s claim that it stra...

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I have been experiencing a long-standing malfunction with the tapered attachment of my Dyson Airwrap. The tapered barrel never performs a proper curl, and the wrapping process does not work as it should. In addition, when the tapered attachment is in use, the machine makes an abnormal, unusual sound...

I sent my Dyson V12 cordless vacuum to service before my warranty expired due to an issue I was experiencing. When I received the device back after the service process, I noticed that the rubber pieces on the body had come out of place. It is not possible for these rubber parts to be removed this wa...

The suction power of my Dyson V15 vacuum has noticeably decreased, and the carpet-cleaning head has also broken. When I contacted Dyson’s online service, they told me they would supply a replacement head; however, the fact that a large and reputable company like Dyson has been unable to provide this...

On September 21, I purchased a Dyson Purifier Humidify Cool PH-2 De-Nox air purifier with humidifying features, along with a Dyson vacuum cleaner, from the Dyson store in Ankara Kentpark Mall. I chose to buy directly from the official store thinking it would be more reliable and problem-free, especi...

I purchased my Dyson Supersonic hair dryer from Dyson’s official website last year, and the product is still under warranty. Last night while using it, the device suddenly stopped about five seconds after I turned it on. When I moved the cable, it started working again, but then stopped once more sh...

I am using a Dyson V12 vacuum, and the wand has broken. For nearly two months, I have been unable to use the product because the replacement wand has been out of stock. Every time I call customer service or send an email, I receive only the response “please track the stock,” yet my issue has not bee...

I purchased my Dyson V12 vacuum cleaner about a year ago. Recently, the dust bin has started to let in air, and the edges of the bin have begun to peel. The air leakage and visible deformation are concerning for me both in terms of usage and overall quality. When I contacted Dyson customer service,...

Hello, I am experiencing an issue with my Dyson V8 vacuum where the device shuts off on its own during use, even while my finger is on the trigger. This problem has been ongoing for about three months. I purchased the vacuum last June, and it still has approximately 8–9 months left on its warranty. ...

About a month and a half ago, I purchased a Dyson Gen5detect cordless vacuum from Media Markt. The dust bin does not fit properly into the unit, causing dust to leak out during use, and I am unable to use the product safely or effectively. I chose Dyson over other brands—paying a higher price—becaus...

I have been using the Dyson Airstrait straightener since February 2025, and I am completely dissatisfied with it. The device performs very poorly—it neither straightens nor styles my hair properly, and instead makes my hair frizzy. I purchased the product from Turkcell Pasaj with an invoice. When I...