On 15 July, I placed an order for a vacuum cleaner through Dyson Turkey's official website. Order Number: 910904908428 M...y order was handed over to Kolay Gelsin for delivery. However, 13 days have passed, and I still have not received my product. What is even more concerning is that although my deliv
On February 26, 2026, I purchased a Dyson Big Ball Absolute 2 corded vacuum cleaner directly from Dyson's official websi...te. I have used the product regularly and only under normal household conditions. On July 27, 2026, while vacuuming a hardwood floor, the vacuum wand suddenly cracked without bein
I purchased a Dyson V15 Detect vacuum cleaner, and due to a motor failure I have been constantly receiving the “Airway B...locked” warning during use. Although it was clear that the problem was not caused by the filter, after a video inspection your customer service insisted that I purchase a new HEPA
I purchased a Dyson Cinetic Big Ball Absolute 2 vacuum cleaner and the main head broke 6 months after I bought the produ...ct. At that time Dyson provided a replacement. Now the head has broken again, even though it has not been 2 years since I bought the device in total. This time I was informed that
I purchased my Dyson V8 vacuum cleaner through Dyson's official store on Trendyol. It has not even been one year since I... bought the product, and it is still under warranty. Despite this, the vacuum head became loose on its own and eventually broke off. It has never been dropped, hit, or misused in a
I purchased a Dyson V16 in Turkey on 12/10/2026 and for about 1 year I have been facing serious air filter clogging and ...loss of suction power. The device cannot clean properly and I definitely cannot get the performance that is claimed for this product. I took the product to service and they stated
I purchased my Dyson V10 vacuum cleaner from Dyson’s official online store in June 2024. From the first day I started us...ing it, the device has had a recurring problem: while vacuuming, the motor suddenly stops. This issue happens intermittently, has become chronic over time, and completely disrupts
I purchased a Dyson V12 Detect Slim Absolute cordless vacuum cleaner from the Teknosa store at Gebze Center in Kocaeli o...n June 1, 2025. Although the product is still under warranty, it has been repeatedly displaying "Airway Blocked" and "Clean Filter" warnings for the past six months. Even though I
I have been experiencing a serious and ongoing problem with my Dyson V11 Advanced vacuum cleaner, which keeps stopping w...hile vacuuming. This issue first started on April 22nd and has been continuing for about three months, making it impossible to use the product efficiently in our home in Denizli, T
I purchased a Dyson G1 Wash wet & dry vacuum cleaner from Dyson’s own online store and have been using it in İzmir. In J...une 2026, approximately two months after the end of the warranty period, the weak plastic part inside the handle broke, even though there was no impact or trauma to the device. I b
I purchased a Dyson V12 Detect Slim Absolute cordless vacuum with home delivery from a Teknosa store in Türkiye on 9 Jun...e 2026. The device has been used only three or four times. Today, 30 June 2026, I noticed that the thin strip/brush located at the bottom of the Fluffy Optic head on the laser unit
I purchased a Dyson V15 Detect Absolute upright vacuum cleaner from Dyson Turkey on February 28, 2025. When we unboxed t...he product on Sunday, June 21, 2026, we discovered that several parts, including the upholstery cleaning attachment, were missing from the box. This attachment is one of the key co
"I thank the lady who called me and the service team; they changed my title and carefully packaged and sent my entire product 🙏🏼"
I have been using my Dyson Gen5 vacuum cleaner for about 1.5 years. During normal daily use, the dust bin lid came off a...nd detached from its place. The product has never been dropped, exposed to impact or used in an unusual way. Despite this, when I spoke with customer service, I was informed that t
I purchased a Dyson Gen5detect Prussian Blue/Copper Cordless Vacuum Cleaner from the official Dyson store on Hepsiburada... approximately 1.5 years ago, and the product is still covered under the manufacturer's warranty. Since the day I purchased it, I have experienced paint chipping and peeling on th
In 2021, I purchased a Dyson V15 vacuum cleaner for ₺7,500. After about three years of use, in 2024, I experienced a bat...tery failure and had to replace the battery at my own expense. I obtained this new battery in November 2024 and paid ₺5,500 for it. However, on 08.06.2026, the same battery problem
I am writing to report a serious issue regarding both my Dyson Airwrap hair styling device and the after-sales support p...rocess. I purchased my Dyson Airwrap through the Dyson website on November 17, 2024. On June 3, 2025, I submitted a technical support request because the volumizing brush attachmen
I purchased a Dyson Spot+Scrub AI robot vacuum cleaner directly from Dyson on 03.06.2026. After setting up the device, I... completed the mapping process without any problems and then started the first cleaning. During this first cleaning, the robot got stuck in an area that was not included in the map
My Dyson V8 Absolute vacuum cleaner was purchased from Metro Market in Çiğli, İzmir, in March 2021. For the past two day...s, the device has completely stopped charging, making it impossible to use. After experiencing this issue, I contacted Dyson and attempted to create a service request through a vi
We purchased our Dyson V10 vacuum cleaner in 2022, and during normal use, the device began shutting itself off unexpecte...dly. After inspection, we were informed that the issue was related to the motor. Since the motor is not a component that the user can interfere with or damage through normal use, I
I purchased the Dyson Cyclone V10 cordless vacuum cleaner from the Dyson stand at Eskişehir Espark on March 28, 2024, tr...usting the brand and its product quality. Although we have used the product with extreme care, a thin part of the red clip that connects the wand to the main body has broken, and a
I purchased a Dyson upright vacuum cleaner from the Teknosa store in a shopping mall in Izmir on 28 December 2025. Altho...ugh I initially used the product without any issues, for about the last month I have been experiencing a recurring malfunction, especially during transitions between hard floor and
I purchased a Dyson V16 Submarine vacuum cleaner through Dyson’s official website for ₺53,000. The product was delivered... to me on Monday, and when I opened the box I saw that there was a large scratch on the device, which appears to be a factory defect. From the first moment, it was clear that this
I purchased my Dyson V15 vacuum cleaner from Teknosa in Ankara Ankamall around mid-January 2024. While the product was s...till under warranty, approximately 6 months before the warranty expired, the device started to constantly give “airway blocked, filter needs cleaning” warnings before I could even
Dyson is a British technology company that designs and manufactures household appliances, with a focus on vacuum cleaners, fans, and heaters. The company was founded in 1993 by James Dyson, who is known for his innovative approach to product design and engineering. Dyson's products are known for their high performance, quality, and durability, and the company is committed to providing excellent customer service and support.
Dyson's commitment to innovation and technology is evident in its product line, which includes powerful and efficient vacuum cleaners, fans that use Air Multiplier technology, and heaters that use the company's unique Vortices technology. The company's vacuum cleaners are known for their powerful suction and advanced filtration systems, which help to remove allergens and other pollutants from the air. The fans and heaters are designed to provide a comfortable and efficient user experience, with features such as oscillation, remote control, and energy-saving modes.
