The product first developed a motor problem, and later the attachments stopped wrapping my hair properly. The product ha...s also been returned from service with scratches and damage, and one of the attachments was reported as missing. Despite these issues, I have not received a satisfactory solution f
I am using a Dyson V12 Absolute vacuum cleaner whose pipe has been broken for about five months. I purchased the product... from a physical store in Kadıköy, Istanbul. Based on our positive experience and the trust we had in Dyson, we also recommended this vacuum cleaner to our neighbor, who bought the
I am using a Dyson V15 handheld cordless vacuum in Dallas, Texas, USA and, although the device itself works very well, t...he design of the handgrip is causing a physical problem on my right hand. Every time I use the vacuum, the hard plastic grip presses directly on my right thumb knuckle, which resul
I purchased a Dyson V15 upright vacuum cleaner and it has not even been two years since I bought it, so the warranty per...iod is still continuing. Despite this, I was told that there is oxidation on the device and that I have to pay for the repair, which I find completely unacceptable. Two days ago I
I attempted to place an online order on Dyson Turkey’s website as part of a gift opportunity campaign, but my payment co...uld not be completed despite multiple correct attempts. Each time I tried to pay by 3D Secure, my bank sent me the OTP code and I entered it correctly, and I even received a “payme
I have been using a Dyson V10 upright vacuum cleaner in Antalya, Turkey, and for about three months the device has had a...lmost no suction power. Because of this, I cannot use it efficiently for cleaning. Today I contacted Dyson Turkey via WhatsApp support about the loss of suction. In the conversatio
While using my Dyson V7 vacuum cleaner, I noticed that the clips on the rear motor filter cover adapter had broken. I wa...s using the device normally, and it had not been dropped or subjected to any impact. Although the broken part is actually just a small plastic adapter, during my phone conversation
I purchased a Dyson V15, which was replaced under warranty and is now about one year old. The device was clean, fully fu...nctional and problem-free. On 3 August I paid ₺2,500 for the MyDyson Care Cordless Vacuum Standard Maintenance Program (Code: EC-MNTNC-TR) and on 8 August I carefully sent my vacuu
On 5 August 2026, my Dyson V10 vacuum suddenly stopped during use. Since that moment it has not turned on again and the ...lights are blinking, so it is unclear whether the problem is that it is not charging or that it is simply not working at all. Due to this malfunction I am unable to use the product
While I was doing normal vacuuming today with my Dyson V8, the head pipe suddenly broke like a toy without any impact, f...all or misuse. I was vacuuming as I always do, and the breakage happened during ordinary use, which makes me question the durability and quality of the product. I am disappointed t
On 15 July, I placed an order for a vacuum cleaner through Dyson Turkey's official website. Order Number: 910904908428 M...y order was handed over to Kolay Gelsin for delivery. However, 13 days have passed, and I still have not received my product. What is even more concerning is that although my deliv
On February 26, 2026, I purchased a Dyson Big Ball Absolute 2 corded vacuum cleaner directly from Dyson's official websi...te. I have used the product regularly and only under normal household conditions. On July 27, 2026, while vacuuming a hardwood floor, the vacuum wand suddenly cracked without bein
I purchased a Dyson V15 Detect vacuum cleaner, and due to a motor failure I have been constantly receiving the “Airway B...locked” warning during use. Although it was clear that the problem was not caused by the filter, after a video inspection your customer service insisted that I purchase a new HEPA
I purchased a Dyson Cinetic Big Ball Absolute 2 vacuum cleaner and the main head broke 6 months after I bought the produ...ct. At that time Dyson provided a replacement. Now the head has broken again, even though it has not been 2 years since I bought the device in total. This time I was informed that
I purchased my Dyson V8 vacuum cleaner through Dyson's official store on Trendyol. It has not even been one year since I... bought the product, and it is still under warranty. Despite this, the vacuum head became loose on its own and eventually broke off. It has never been dropped, hit, or misused in a
I purchased a Dyson V16 in Turkey on 12/10/2026 and for about 1 year I have been facing serious air filter clogging and ...loss of suction power. The device cannot clean properly and I definitely cannot get the performance that is claimed for this product. I took the product to service and they stated
I purchased my Dyson V10 vacuum cleaner from Dyson’s official online store in June 2024. From the first day I started us...ing it, the device has had a recurring problem: while vacuuming, the motor suddenly stops. This issue happens intermittently, has become chronic over time, and completely disrupts
I purchased a Dyson V12 Detect Slim Absolute cordless vacuum cleaner from the Teknosa store at Gebze Center in Kocaeli o...n June 1, 2025. Although the product is still under warranty, it has been repeatedly displaying "Airway Blocked" and "Clean Filter" warnings for the past six months. Even though I
I have been experiencing a serious and ongoing problem with my Dyson V11 Advanced vacuum cleaner, which keeps stopping w...hile vacuuming. This issue first started on April 22nd and has been continuing for about three months, making it impossible to use the product efficiently in our home in Denizli, T
I purchased a Dyson G1 Wash wet & dry vacuum cleaner from Dyson’s own online store and have been using it in İzmir. In J...une 2026, approximately two months after the end of the warranty period, the weak plastic part inside the handle broke, even though there was no impact or trauma to the device. I b
I purchased a Dyson V12 Detect Slim Absolute cordless vacuum with home delivery from a Teknosa store in Türkiye on 9 Jun...e 2026. The device has been used only three or four times. Today, 30 June 2026, I noticed that the thin strip/brush located at the bottom of the Fluffy Optic head on the laser unit
I purchased a Dyson V15 Detect Absolute upright vacuum cleaner from Dyson Turkey on February 28, 2025. When we unboxed t...he product on Sunday, June 21, 2026, we discovered that several parts, including the upholstery cleaning attachment, were missing from the box. This attachment is one of the key co
"I thank the lady who called me and the service team; they changed my title and carefully packaged and sent my entire product 🙏🏼"
I have been using my Dyson Gen5 vacuum cleaner for about 1.5 years. During normal daily use, the dust bin lid came off a...nd detached from its place. The product has never been dropped, exposed to impact or used in an unusual way. Despite this, when I spoke with customer service, I was informed that t
Dyson is a British technology company that designs and manufactures household appliances, with a focus on vacuum cleaners, fans, and heaters. The company was founded in 1993 by James Dyson, who is known for his innovative approach to product design and engineering. Dyson's products are known for their high performance, quality, and durability, and the company is committed to providing excellent customer service and support.
Dyson's commitment to innovation and technology is evident in its product line, which includes powerful and efficient vacuum cleaners, fans that use Air Multiplier technology, and heaters that use the company's unique Vortices technology. The company's vacuum cleaners are known for their powerful suction and advanced filtration systems, which help to remove allergens and other pollutants from the air. The fans and heaters are designed to provide a comfortable and efficient user experience, with features such as oscillation, remote control, and energy-saving modes.
