Deichmann

On September 30, 2025, I purchased a pair of children’s shoes for ₺2,000 from Deichmann for my child. At the time of purchase, I was told that the product came with a six-month warranty. However, my child was only able to use the shoes for 20 days before cracks and splits appeared on the soles. Ther...

On March 29, 2025, I purchased a pair of Adidas Grand Court sneakers from the Deichmann store in İnegöl AVM, paying ₺2,600. However, the heel area of the shoes wore out very quickly. I had owned the same model before and used it for nearly two years without any issues, so I believe this problem is d...

On September 26, I placed an order through Deichmann’s official website for a pair of boots (order number 770001039) and paid ₺2,069. However, my order has not been shipped for eight days. On the fifth day, I requested to cancel the order, but even after three more days, no cancellation has been pro...

In September 2025, I purchased a pair of classic shoes for my child from the Deichmann store at Ceylan Karavil Mall in Diyarbakır. We bought the shoes because we liked them, but from the very first day, a white, chalk-like chemical residue started forming continuously along the middle of the upper s...

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On April 17, 2025, we purchased FILA 1833-3007 sneakers from the Deichmann Viaport Kurtköy store. My 9-year-old son used them at school during his 4th grade year, and he wore them for a total of no more than 20 days. However, the shoes were severely damaged and fell apart within a month. On May 18, ...

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I recently noticed that the cream-colored shoes I purchased from Deichmann developed black streaks on the inside due to the black strip along the inner sole. These marks have caused significant discomfort in terms of both appearance and usability. I submitted the product to your team for inspection ...

I bought a pair of shoes from Deichmann a week ago and wore them only once, but the lace hooks on the left shoe broke. When I called today, they told me the shoes needed to be inspected by an expert, which would take approximately 5 days. The lady I spoke with was very polite. However, the problem i...

I purchased a pair of Nike shoes for ₺3,750 from Deichmann at Mersin Forum, but every time they touch the ground, they make an annoying "vijk vijk" sound. I returned the shoes to Deichmann's Erdemli Novapark store for inspection, but they claimed there was no manufacturing defect. Despite requesting...

We bought a pair of Memphis One shoes from the Deichmann store in Diyarbakır. After less than four months, the soles showed significant collapses and deformations. Since the shoes were still under warranty, we returned them to the store for examination. However, they claimed that the damage was due ...

I purchased a pair of FİLA brand sneakers from the Deichmann store at Ankara Gordion on September 12th, 2024. Within just 25 days, the inner upper fabric of the sneakers tore off. Despite contacting Deichmann about this defect, I received no positive response. The product was inspected multiple time...

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I bought a pair of shoes from Deichmann on 12.03, hoping they would be a trustworthy and long-lasting choice. Unfortunately, after only 4 months of regular use, I started experiencing major problems with the shoes. There were signs of wear and tear, with noticeable discoloration on the upper part. I...

On April 28, 2024, I purchased a pair of Nike trainers for 2500 from the Deichmann store at Ankara Forum AVM for my son. Just under a month later, the mesh portion of the shoes ripped. We were quite fond of these shoes, and their rapid deterioration has left us feeling quite let down. I kindly reque...

At the beginning of winter, I bought a pair of boots from Deichmann, but the stitching on one heel came undone. The company claimed after inspection that it wasn’t a manufacturing defect. If they don’t consider a seam coming apart within a year as covered by warranty, it implies they sell products w...

I bought a pair of shoes from Deichmann on January 15, 2024. After a mere 15 days of use, the interior material of the shoes proved to be of such subpar quality that it began causing discomfort to my feet. Last week, I dropped off the product at the Brandium Mall branch. However, I was informed that...

I purchased boots for my child from the Deichmann online store during the April 2022 seasonal sale. Since it was the onset of summer, the boots remained unworn. In December 2022, I took them out of the box for my child to wear. After just a few wears, both boots had their soles come off simultaneous...

I got winter Adidas sports shoes for my spouse from the Deichmann store at Istanbul 212 Shopping Center on October 14, 2023. It clearly states winter shoes, they let water in even in light rain. When buying the product, I was assured that it is water-resistant and protective against snow, but it fai...

The sales person in Harburg Rathaus branch was very very rude to me she ended up insulting me front of others. When I went for an exchange of shoes,this is not how they should be behaving to a customer, I want you to take some action towards this, please look into it.