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Tefal

Complaints

145 complaints
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Tefal Stainless Steel Knife Rusted After Only Three Months

3

I bought a Tefal stainless steel kitchen knife about 3–4 months ago for my trousseau and I have been using it regularly ...

Tefal Stainless Steel Knife Rusted After Only Three Months

Tefal Stainless Steel Knives Rust After Sitting Unused for a Year

1

I purchased two Tefal stainless steel knives from a BİM store. Since I bought the knives for my wedding trousseau, I kep...

Tefal Stainless Steel Knives Rust After Sitting Unused for a Year

Tefal Ingenio 6X Pan Bottom Separates After Only One Year

4

The bottom of my Tefal Ingenio 6X pan had been coming apart for about a week, and today it completely detached. I purcha...

Tefal Ingenio 6X Pan Bottom Separates After Only One Year
Tefal Ingenio 6X Pan Bottom Separates After Only One Year

Tefal Stainless Steel Knife Rusts After One Use

I purchased a Tefal stainless steel kitchen knife from a BİM store in Bornova, Izmir, last Monday. I paid approximately ...

Tefal Stainless Steel Knife Rusts After One Use

Tefal Pans Covered in Scratches After Less Than Four Months

I purchased three Tefal pans through Trendyol: one Tefal Titanium Simply Clean saucepan and one Simply Cook two-piece pa...

Tefal Pans Covered in Scratches After Less Than Four Months
Tefal Pans Covered in Scratches After Less Than Four Months
Tefal Pans Covered in Scratches After Less Than Four Months

Tefal X-Force Flex 13.60 Head Broke After Three Uses

12

I purchased a Tefal X-Force Flex 13.60 Animal TY9A73WO/411 cordless vacuum cleaner via Hepsiburada, and the product was ...

Tefal X-Force Flex 13.60 Head Broke After Three Uses
Tefal X-Force Flex 13.60 Head Broke After Three Uses

Request For Advice And Fast Service

9

I own a Tefal Xplorer Serie 75 robot vacuum, model RG7675WH, which I use in Tehran, Iran. A few months ago, around May–J...

Tefal Has Not Replaced My Broken Food Processor Blade After One Month

82

On March 3, I purchased a Tefal Easy Press compact food processor from Hepsiburada for approximately $44. About two week...

Tefal X10 Clean Performs Poorly and Fails to Clean Floors Properly

8

I purchased a Tefal X10 Clean vacuum cleaner from the MediaMarkt 212 AVM Istanbul store on December 21, 2025. Since the ...

Tefal Wants $63 for a Small Pressure Cooker Part and I Find It Excessive

6

I have been happily using my Tefal Nutricook pressure cooker for a long time. However, when the timer mechanism on the l...

Tefal Wants $63 for a Small Pressure Cooker Part and I Find It Excessive
Tefal Wants $63 for a Small Pressure Cooker Part and I Find It Excessive

Tefal Pressure Cooker Makes Loud Noise and Cooks Slowly

25

On 03.05.2026 I purchased a Tefal pressure cooker via N11, and it was delivered to me on 07.05.2026. From the first use,...

Tefal Renew Artus Pan Losing Non-Stick Feature After One Month

46

I purchased a Tefal Renew Artus pan in January 2026 with the clear expectation, based on both the Tefal website and the ...

Tefal Powelix Blender Warranty Replacement Denied

19

I purchased a Tefal Powelix Activflow Expert 1500 W Silver Blender on 17 September 2024 from amazon.com.tr. The product ...

Tefal X-Force Flex 15.60 Pro Weak Suction

27

I purchased a Tefal X-Force Flex 15.60 Pro vacuum cleaner about one year ago from the Tefal store in İzmir Forum Bornova...

Tefal X-Force Flex 15.60 Pro Weak Suction

Tefal X Force TY99F1 Repair Delay - Refund Right Ignored

26

I purchased a Tefal X-Force Flex TY99F1 vacuum cleaner from Vatan Computer in 2025. Within a year, the device broke down...

Tefal Pro Express Vision Iron Defective on First Use — Refund Requested

40

On February 10, 2026, I purchased a Tefal GV9820 Pro Express Vision steam generator iron through the Vatan Bilgisayar mo...

Tefal Titanium 6X Excellence Pan Base Separated

84

I have been using a Tefal Titanium 6X Excellence pan for about one and a half years, which I bought from Tefal’s own sto...

Tefal Titanium 6X Excellence Pan Base Separated

Tefal Robot Vacuum Malfunctions Repeatedly Despite Multiple Service Visits

31

I have not been able to use the Tefal X-L robot vacuum cleaner that I purchased through Trendyol properly since the day ...

Tefal X-Force Flex Vacuum Spare Part Unavailable For Months

35

In 2023, we purchased a Tefal TY99F X-Force Flex cordless upright vacuum cleaner from the Evkur Şişli branch on an insta...

Tefal X-Force Flex Vacuum Spare Part Unavailable For Months

Tefal Stainless Steel Pots Show Rust and Discoloration After Normal Use

31

In January 2025, I purchased an Optispace induction-compatible 3-piece stainless steel pot set from an authorized Tefal ...

Frequently Asked Questions

You can visit Tefal's official website at https://www.tefal.com/consumer-services/warranty-and-repairs/warranty. This webpage provides information about their warranty policy and repair services and offers more troubleshooting tips. A contact form at https://www.t-falusa.com/contact enables customers to communicate faster and more in-depth. Secondly, you can contact Tefal's customer service team at 1-800-543-2235, active Monday to Friday, 8:30 am to 5:00 pm EST.

About Tefal

Tefal is a market-leading brand in the cookware and small appliance industries, and the company's innovative and high-quality offerings have earned it recognition worldwide. The company originates in France, where it was established in 1956. Since then, the company has expanded its operations to more than 120 countries. A wide variety of cookware, including pots, pans, and pressure cookers, as well as small appliances, such as toasters, kettles, and food processors, are among the products available from this business.