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Mavi Jeans

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Mavi Jeans

Complaints

58 complaints
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I Face a Delayed Mavi Return and Still Have Not Received My Refund

15

I purchased a T-shirt from the Mavi store through N11 using my credit card under order number 202923595330, with deliver...

Mavi Refund Delay for London Jean Order Damaged My Trust

24

The refund process for my online order placed on 22 April with Mavi’s online store, order number EOM3583881, for a Londo...

Mavi Jeans Refuses Exchange for Unused Socks Purchased as Gift

27

A pair of socks was purchased as a gift for me from the Mavi Jeans store located on Atatürk Avenue, Tophane Neighborhood...

Mavi Store Refused My Exchange Before Closing Time and Treated Me Rudely

32

On the morning of April 21, 2026, I purchased a pair of pants from the Mavi store at the Mall of Istanbul. Since the siz...

I Face Mavi Jake Jeans Color Fading and Request Refund

13

I purchased a pair of Jake model jeans from Mavi’s official online store, and within just 4–5 months of normal use, the ...

Mavi Store Return Refused

13

About a week ago, I purchased a t‑shirt from the Mavi store in the shopping mall in Kuşadası, Aydın. When I wanted to re...

Mavi Jeans Knee Deformation After 1 Year, Replacement Request Rejected

20

I purchased a pair of jeans from the Mavi Jeans store in Batman for ₺950, and significant deformation has developed in t...

Mavi Jeans Knee Deformation After 1 Year, Replacement Request Rejected
Mavi Jeans Knee Deformation After 1 Year, Replacement Request Rejected
Mavi Jeans Knee Deformation After 1 Year, Replacement Request Rejected

Mavi Pants And Sweatshirt Quality Issue - Refund Request

97

On 25.01.2025, I purchased a pair of pants and a sweatshirt from the Mavi store in Elazığ Elysium. After a short period ...

Mavi Pants And Sweatshirt Quality Issue - Refund Request
Mavi Pants And Sweatshirt Quality Issue - Refund Request
Mavi Pants And Sweatshirt Quality Issue - Refund Request
Mavi Pants And Sweatshirt Quality Issue - Refund Request
+1

Mavi Customer Service Approved Then Denied My Jeans Return

29

About 40 days ago, I purchased one pair of jeans from the Mavi store at Elazığ Elisyum Mall. After a short period of use...

Mavi Customer Service Approved Then Denied My Jeans Return
Mavi Customer Service Approved Then Denied My Jeans Return
Mavi Customer Service Approved Then Denied My Jeans Return
Mavi Customer Service Approved Then Denied My Jeans Return

Mavi Jeans Deform After Only 2 Months Despite Proper Washing

51

I have been purchasing Mavi Jeans denim for many years and have repeatedly worn and washed the same products without any...

Mavi Coat Armhole Seam Damage Rejected As User Error

28

I purchased a Mavi coat from the Gaziantep Forum store about two years ago. I only wore the coat a few times last winter...

Mavi Jeans Faded Under Normal Use but Quality Team Rejected My Claim

20

On May 7, 2024, I purchased a pair of jeans from the Mavi store at Batman Park Shopping Mall — product code M00424269760...

Mavi Jeans Faded Under Normal Use but Quality Team Rejected My Claim
Resolved

Mavi Deleted My Account Without Consent and Blocked Re-Registration

112

"My problem is still ongoing; even though they have confirmed that all the information belongs to me and is correct, I cannot log in using the same phone number and email address. Being told there is a data gap and being legally required to register with another number is also tragicomic—who uses multiple numbers or whose number I use, is that very ethical or correct? According to the laws and security processes you mention, isn’t this also a misconduct? I am a member of many requests, I shop online, and I’m asking which data gap you found that others couldn’t—just give me that information. I’m told you can’t share it. Because I have used a large amount of cartridge points, I guess I’m being punished."

My membership in the Mavi mobile app was deleted without my consent after I...

Mavi Cancels Online Order Without Consent After Shipping Failure

78

On January 4, 2026, I placed an order for a pair of jeans on Mavi’s official website using my credit card, and I receive...

Mavi Lisa Jeans Tore After Only 2–3 Months, Exchange Request Rejected

64

I purchased a pair of Mavi Lisa jeans from the Mavi store in Kahramanmaraş Piazza AVM around April or May 2025. After ap...

Mavi Lisa Jeans Tore After Only 2–3 Months, Exchange Request Rejected
Mavi Lisa Jeans Tore After Only 2–3 Months, Exchange Request Rejected
Resolved
26
Hatice removed this complaint from publication

Mavi Jeans Defective After One Use - Refund or Exchange Rejected

20

I purchased a pair of black jeans from Mavi store. After wearing them only once, the seams on the hem, around the zipper...