On July 20, 2026, the authorized Electrolux service visited our home to install the built‑in oven we purchased from Heps...iburada, under order/invoice number 7249642363. After completing the installation, the technician personally set the oven to the 300°C burn‑in program, started it and left our home
Approximately 8 months ago, we purchased an Electrolux washing machine from the Media Markt store located in Mersin Foru...m AVM, paying a total of ₺52,848.00 including a 1+3 year insurance. We are a family with two small children, aged 8 and 1.5, and as can be expected, our laundry needs are quite hig
"I thank Ms. Sinem from customer service for her interest in the matter and for providing a solution."
After purchasing the Electrolux EW7D285UT dryer on 04/28/2026, I attempted ...to register the appliance through the “Register Your Device” section on Ele
I purchased a handheld Electrolux garment steamer from Amazon on 10 March 2024. Approximately four weeks ago, the device... stopped working properly, and now it does not pump at all when I try to use it. Because of this, I am unable to use the steamer for its intended purpose. Since the product has fai
My Electrolux EW7HL81W4 dryer broke down, and after inspection by the authorized service center, I was informed that the...re are issues with the RAM and sensor components. I was also told that these parts cannot currently be sourced from overseas. I have been waiting for approximately 31 days for the
On 19.12.2025, I purchased a brand-new Electrolux EW8F7417QT washing machin...e from the Electrolux store located inside the MediaMarkt branch at Marmara
After purchasing the Electrolux EW7D395UT 9 kg dryer, it was installed on October 24 and I was only able to use it for a...bout two months. On December 24, the machine broke down — the drum wouldn’t turn. I called the authorized service, they came to the house, disassembled the machine, and after worki
On May 15, 2023, I purchased an Electrolux EW7H458ST dryer through Hepsiburada with a 36-month warranty. I followed all ...maintenance and usage instructions provided during installation. Despite this, the device leaked water for the first time on October 7, 2024. It was repaired by an authorized serv
I purchased an Electrolux EW7H458ST PerfectCare 700 – 8 kg heat pump dryer on 05.02.2024 via Hepsiburada. Although I hav...e been using the product for about 1.5 years and the 2‑year legal warranty period is still continuing, the machine has recently started dripping water onto the floor. I noticed thi
We have been using an Electrolux 9 kg washer-dryer combo for approximately three years, and even though the product is c...overed by a 3+4 year warranty, we believe that the company is not standing behind either its product or its warranty commitments. For the past three months, the machine has not bee
I purchased an Electrolux EP71AB14UG vertical vacuum cleaner and from the very first day we used it, there has been a pr...oblem with the front brush roller. While vacuuming carpets, the brush stops working and the device cannot clean properly. This problem occurs specifically on carpets and makes it i
On 30.10.2022, I purchased an Electrolux LNT7ME46Q2 refrigerator on an installment plan for ₺19,000. My product’s invoic...e/service reference number is EA22022000000116. Approximately two and a half years after the purchase, the refrigerator started to produce excessively loud and disturbing noises, w
While using my Electrolux EP81HB25SH vacuum cleaner, the head of the product broke on October 1. The product is still un...der warranty, and I have both the warranty certificate and the invoice. When I contacted the authorized service for the broken head, they told me it was considered user error—claim
I purchased the Electrolux EW7W2612T washing machine on October 2, 2025. The machine is completely new and has not been ...used before. However, during the first use, it made strange and loud noises while the drum was spinning. This issue occurs in most programs and prevents me from using the product p
I purchased my Electrolux EW6F341PST washing machine about a year ago, and it is still under warranty. For the past mont...h, the door gasket has shown significant melting, and according to the service team, there is also wear inside the drum caused by detergent use. I called the authorized service for
For the past 15 days, I have been experiencing an unusual noise problem with my Electrolux EW8H3966IB model 9 kg capacit...y dryer every time I use it. I have never operated the machine fully loaded; while I have used all the programs, I mostly prefer the Mixed XL and Cotton programs, and the issue occ
Last summer, I purchased the Electrolux EXP34U339HW portable air conditioner, trusting its 12,000 BTU capacity to cool m...y 24 m² room. Unfortunately, the product failed to meet my expectations. It couldn’t cool the room sufficiently and was far from “silent” as advertised—it runs quite loudly. The fi
Twelve days ago, the authorized service team came to my address in Tuzla/Istanbul to install my Electrolux built-in elec...tric oven. However, the service team arrived without any technical tools and attempted to complete the installation using only the tools available at home. Since they did not use a
Despite the chronic filter issue with the Electrolux 700 series cordless stick vacuum, no information was provided at th...e time of purchase. Although we only used the product on wet surfaces in the kitchen, it quickly began displaying a "reduced suction" error. When we took it to the service center,
I purchased an Electrolux washing machine via Trendyol in 2022. Just six months after the purchase, it started leaving b...lack oil stains on white laundry. We reported the issue to the service center; they picked up the machine and replaced the drum, stating it was defective. The same problem occurred
I’ve hardly been able to get any use out of my Electrolux dryer since the day I bought it. It doesn’t dry clothes proper...ly, even after 10 hours. I’ve contacted customer service and the service center multiple times, leaving several requests, but they’ve shown no real interest. Each time, they return
I bought the Electrolux ES62HB25UV 600 PureQ9 model vacuum cleaner about 2.5 years ago. After just one year of use, the ...suction power dropped by 50% and it started shutting down on its own during use. I sent it in under warranty, and they confirmed a motor failure and replaced the motor at no cost.
We bought an Electrolux vacuum cleaner from Media Markt, and honestly, we regret the purchase. Previously, due to an int...ernal filter issue and the bag tearing—even though it was still under warranty—I had to pay nearly ₺1000 to your service center in Bursa to get it repaired. On top of that, the rud
The Electrolux EW7H458ST dryer is a complete disappointment. I purchased it online on January 26, 2024, and within less ...than a year, it has already had two sensor failures. In a major city like Ankara, the brand has only two authorized service centers, and we were told that the sensor had to be orde
Electrolux specializes in producing and distributing home appliances and professional products. The company was founded in Sweden in 1919 and has since expanded to become one of the largest appliance manufacturers in the world. Electrolux offers a wide range of products and services to meet the needs of consumers and businesses alike. Its product ranges include refrigerators, freezers, dishwashers, culinary appliances, laundry appliances, and small appliances such as vacuums and air purifiers. They also offer corporations professional products such as commercial kitchen equipment and washing solutions.
