Electrolux

I purchased an Electrolux EW7H458ST PerfectCare 700 – 8 kg heat pump dryer on 05.02.2024 via Hepsiburada. Although I have been using the product for about 1.5 years and the 2‑year legal warranty period is still continuing, the machine has recently started dripping water onto the floor. I noticed thi...

We have been using an Electrolux 9 kg washer-dryer combo for approximately three years, and even though the product is covered by a 3+4 year warranty, we believe that the company is not standing behind either its product or its warranty commitments. For the past three months, the machine has not bee...

I purchased an Electrolux EP71AB14UG vertical vacuum cleaner and from the very first day we used it, there has been a problem with the front brush roller. While vacuuming carpets, the brush stops working and the device cannot clean properly. This problem occurs specifically on carpets and makes it i...

On 30.10.2022, I purchased an Electrolux LNT7ME46Q2 refrigerator on an installment plan for ₺19,000. My product’s invoice/service reference number is EA22022000000116. Approximately two and a half years after the purchase, the refrigerator started to produce excessively loud and disturbing noises, w...

While using my Electrolux EP81HB25SH vacuum cleaner, the head of the product broke on October 1. The product is still under warranty, and I have both the warranty certificate and the invoice. When I contacted the authorized service for the broken head, they told me it was considered user error—claim...

I purchased the Electrolux EW7W2612T washing machine on October 2, 2025. The machine is completely new and has not been used before. However, during the first use, it made strange and loud noises while the drum was spinning. This issue occurs in most programs and prevents me from using the product p...

I purchased my Electrolux EW6F341PST washing machine about a year ago, and it is still under warranty. For the past month, the door gasket has shown significant melting, and according to the service team, there is also wear inside the drum caused by detergent use. I called the authorized service for...

I purchased the Electrolux 700 Cordless Cleaner about a year ago. Three months after purchase, the light stopped working, the suction power decreased, and the auto mode stopped functioning. I delivered the product to the Electrolux authorized service in İzmit, Kocaeli under warranty. The service tea...

The Electrolux 22354560 Puli UK 482 E refrigerator door seal tore about a year ago. On October 25, 2024, an authorized service team visited my address in Buca Evka 1, İzmir to inspect the issue. They charged me ₺600 for the service fee, but did not perform any repair. Instead, they only stated that ...

On August 29, my Electrolux EW7H458ST clothes dryer began emitting a burning smell. I contacted the authorized service in Serik, Antalya and scheduled a service appointment. The machine was taken in for maintenance and cleaning, and I paid ₺5,000 (including maintenance and transportation costs). Ho...

My Electrolux ESM48310SX dishwasher gave an i5H error on July 23, 2024. After I reported the issue, the Electrolux service in Çorlu, Tekirdağ took the product to their workshop. When they returned it on July 31, the machine showed the exact same i5H error during the very first run. I contacted cust...

For the past 15 days, I have been experiencing an unusual noise problem with my Electrolux EW8H3966IB model 9 kg capacity dryer every time I use it. I have never operated the machine fully loaded; while I have used all the programs, I mostly prefer the Mixed XL and Cotton programs, and the issue occ...

Last summer, I purchased the Electrolux EXP34U339HW portable air conditioner, trusting its 12,000 BTU capacity to cool my 24 m² room. Unfortunately, the product failed to meet my expectations. It couldn’t cool the room sufficiently and was far from “silent” as advertised—it runs quite loudly. The fi...

Twelve days ago, the authorized service team came to my address in Tuzla/Istanbul to install my Electrolux built-in electric oven. However, the service team arrived without any technical tools and attempted to complete the installation using only the tools available at home. Since they did not use a...

Despite the chronic filter issue with the Electrolux 700 series cordless stick vacuum, no information was provided at the time of purchase. Although we only used the product on wet surfaces in the kitchen, it quickly began displaying a "reduced suction" error. When we took it to the service center, ...

I purchased an Electrolux washing machine via Trendyol in 2022. Just six months after the purchase, it started leaving black oil stains on white laundry. We reported the issue to the service center; they picked up the machine and replaced the drum, stating it was defective. The same problem occurred...

I’ve hardly been able to get any use out of my Electrolux dryer since the day I bought it. It doesn’t dry clothes properly, even after 10 hours. I’ve contacted customer service and the service center multiple times, leaving several requests, but they’ve shown no real interest. Each time, they return...

I bought the Electrolux ES62HB25UV 600 PureQ9 model vacuum cleaner about 2.5 years ago. After just one year of use, the suction power dropped by 50% and it started shutting down on its own during use. I sent it in under warranty, and they confirmed a motor failure and replaced the motor at no cost. ...

We bought an Electrolux vacuum cleaner from Media Markt, and honestly, we regret the purchase. Previously, due to an internal filter issue and the bag tearing—even though it was still under warranty—I had to pay nearly ₺1000 to your service center in Bursa to get it repaired. On top of that, the rud...

I’ve been using an Electrolux dryer for about three years, and I deeply regret buying it. I have never owned an electronic product that consistently causes problems like clockwork—this machine leaks water every single year, always around the same time. My mother bought the exact same model at the sa...

I own an Electrolux Timemanager dishwasher, and I recently discovered that the upper section of the front panel has developed cracks in four separate spots. Concerned, I immediately contacted customer service, only to be told that this issue is not covered under warranty. This is incredibly disappo...

I purchased an Electrolux dryer in 2023, and by July 2024, it stopped drying properly and started leaking water from the bottom instead of into the tank. Even though the product was under warranty, the service team labeled it as "annual maintenance", charged me ₺2,000, and returned the repaired mach...

The Electrolux EW7H458ST dryer is a complete disappointment. I purchased it online on January 26, 2024, and within less than a year, it has already had two sensor failures. In a major city like Ankara, the brand has only two authorized service centers, and we were told that the sensor had to be orde...

On 28.11.2022, I bought an Electrolux brand and EW7H458ST model 8 kg dryer. The service provided an additional 4-year warranty to ensure that my product was protected for longer. Even though my product was still under warranty, when I contacted customer service, I was treated as if I had bought the ...