I purchased a Ray-Ban branded pair of sunglasses in 2020 from the Atasun Optik store in Metrocity Shopping Mall. For approximately the past four months, I have been unable to use the product properly due to peeling and flaking on the frame. The particles coming off the frame scratch the lenses durin...
On July 15, 2025, I purchased a pair of Ray-Ban sunglasses through Trendyol. I used the glasses without any issues during the first summer, and everyt...
I bought a pair of Ray-Ban Wayfarer Black smart glasses about 3–4 months ago for approximately $450–500 and from the beginning I have been very dissatisfied with the battery performance. Even when they were new, the battery life was not satisfying, but now, after several months, the situation has be...
On 20.05.2025, I purchased a Ray-Ban 0RB3751CH model sunglasses from the Atasun Optik store paying ₺6,500 by card. Although it has been about 5 months since I bought the product, I have not even been able to use it for a total of 1 month, and for almost 5 months the sunglasses have been kept in the ...
Çok teşekkürler rayban makinede gözlüğüm yıkandığı halde hiçbirşey olmadı sizin bu markanız her daim vazgeçilmezim olcak iyi ki rayban var inşallah bu şikayeti veya memnuniyetimi görür ve bana ulaşırsınız iyi ki varsınız herşeyin en iyisi tabiki de rayban
I purchased my Ray-Ban 2140 model glasses from Atasun Optik. Within about the first year of use, both temples of the glasses began to stretch and lose color. Due to my profession as a municipal police officer, I work outdoors in the Osmaniye heat five days a week, morning and evening, and I must use...
I purchased a pair of Rayban sunglasses from the Atasun Optik store in İskenderun Prime Mall about 1.5 years ago. For about five months now, I've been experiencing peeling on the lenses. I've used them diligently and never left them in the sun. While the warranty period for the product was still und...
My Ray-Ban glasses, which are under warranty, were sent in for inspection twice with the reference numbers INC1127896 and INC1138888, and both times they were returned on the grounds of “user error.” The stated reason for the return was that the glasses had been exposed to impact. However, as clearl...
I’ve recently seen a weird problem with my Ray-Ban glasses—tiny dot-like marks have shown up on the lenses, and I really have no clue how this happened. I always store them in their original Ray-Ban case, and I haven't changed how I use or keep them. I’ve really made sure to keep them clean and safe...
I purchased the Ray-Ban RB 0840S 901/31 51 model from an official store. Unfortunately, the lens got scratched within a short period, even though I’ve been using it with great care. I have never experienced such rapid wear with any other sunglasses I’ve owned before. What’s more concerning is that t...
The coating on the inside of my Ray-Ban sunglasses started to peel off. Since they were under warranty, I took them back to the store where I purchased them. After an inspection, they responded negatively. I was expecting Ray-Ban, a globally trusted brand, to stand behind the quality of its products...
A few months ago, I purchased a pair of Ray-Ban RB4171 sunglasses, and I recently noticed fine, hairline scratches on the left lens. It doesn't look like they were caused by a hard impact or a sharp object, but rather as if the lens brushed against something lightly and scratched right away. If it h...
On 05.07.2024, I bought a stylish pair of Ray-Ban sunglasses for 4720.00 TL from Emo Optik at Kayseri Park AVM. Surprisingly, a little over two weeks later, on 21.07.2024, I made the unfortunate discovery that the glasses had melted due to being left in the car, even though they were in their protec...
I purchased a Ray-Ban sunglasses from Atasun Optik on December 17, 2023. Recently, I noticed wear on the front left edge of the glasses, which occurred spontaneously. I reported this issue to the company on July 25, 2024. In their response, they stated that my return was denied due to contact with s...
Cracks occurred in the frames of my Rayban brand 4171 erika model glasses, which I bought from Elazığ Elysium AVM Atasun Optik on 06-01.2024, after only six months of use. It is incredibly surprising that I bought the glasses in the winter season and that there is such a deformation as a result of m...
A pair of Ray-Ban sunglasses I bought from Atasun have a noticeable flaw, and to be honest, the quality is below what I expect from Ray-Ban. Things can go wrong from time to time, and that's why excellent customer service is so important. Considering my past interactions with them, this is of utmost...
I recently bought a pair of Ray-Ban glasses from your store, hoping that the quality would live up to the brand's reputation. Regrettably, I was greatly let down. Even though the glasses were quite expensive, they ended up breaking before the warranty was up. When I brought them to your Gaziantep Ga...
After a period of two years, I noticed some white scratches on the upper part of the frame and the right and left edges of my Ray-Ban glasses with lenses that I purchased from Atasun Optik. In late April, I paid a visit to the Atasun Optik store located in Amasya AVM, where I made my purchase. I was...
I purchased a pair of Ray-Ban sunglasses from Atasun Optik's Polatlı Kartal Tepe branch. Unfortunately, the metal earpiece frame broke, rendering the glasses unusable. To my utter disbelief, my warranty claim was denied. I am baffled by the breakage of the metal frame on a Ray-Ban product. I specif...
Ever since I got my Ray-Ban glasses, the nose bridge has been a bit loose. Atasun Optik continued to make adjustments, but unfortunately, it eventually broke. Ray-Ban declines to provide warranty coverage, causing me significant distress. They are attributing their own errors to me. I'm lodging comp...
On June 7, 2022, while using the Ray-Ban glasses purchased from Atasun Optik, my mother attempted to clean the lenses, but the glasses easily broke in the middle despite applying no excessive force. Despite her extensive experience with glasses over approximately 30 years, the optical store claimed ...
On October 19, 2019, I bought a pair of Ray-Ban sunglasses (model: Ray-Ban 2180 710/73 49) from the Podium Mall store in Kırıkkale. Even though I always store them in their case, the outer layer of the sunglasses has started to peel off lately. The glasses are in perfect condition, but the peeling g...
I purchased a pair of glasses from the authorized Ray-Ban dealer in Sirkeci for ₺2400 in August. However, after just 15 days, the frames started peeling off. Since I really liked the style, I requested a replacement. Unfortunately, there was no available stock, and authorities confirmed it was a pro...
The glasses I bought in March 2022 were sent to be examined within six months because there were scratches on them. As a result of the examination, it was determined that my product was faulty due to the company's fault. The same exact replacement of the product was approved. Then, it was stated tha...