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Complaints
Samsung KU7000 TV Throws Generic Error and Blocks Tivibu Go App
I downloaded the Tivibu Go app onto my Samsung KU7000 model TV—which I bought in 2017—on August 20, 2026, but I cannot l...og in to the app at all. Whenever I attempt to launch the app, it simply displays a generic "error" message without any detailed error code or explanation. To determine whether th
Samsung UE50MU7000 TV Loses Satellite Signal and Channels After Update
I started experiencing major channel-related issues on my Samsung UE50MU7000 Ultra HD TV after a satellite transition. W...hile there were no problems prior to the satellite transition, since the switch, I have been constantly getting warnings like "channels not showing / no signal, check your antenna
Samsung Installers Charge $50 in Hidden Wall Mount Fees for New OLED TV
I purchased a 55-inch Samsung OLED S90F TV from Mediamarkt.com.tr, and the product was installed by a Samsung authorized... service center on August 21, 2026. During the installation, I requested that the TV be mounted on the wall, and as a result, I was charged a $42 fee for a wall mount bracket and a
Samsung UE58TU7000U TV Malfunction | Request For A Permanent Solution
I have been experiencing a panel malfunction again with my Samsung UE58TU7000U television, which I purchased approximate...ly five years ago. For the last two days the TV has been turning itself on and off, the sound comes on for 1–2 seconds and then the device shuts down again, so I am unable to use i
Samsung Falsely Advertises QN70F Edge-Lit TV as Mini-LED and Ignores Defects
I purchased my Samsung QN70F TV from Vatan about 3 months ago. We had previously bought a TCL C7K TV from Vatan as well;... that unit had a blemish in one corner of the screen, but the overall picture quality was very good. We returned it due to that corner spot. While checking out the QN70F model, I w

Samsung Washing Machine Drum Shaking & Belt Falling Off
I have been experiencing a serious problem with my Samsung WW11BGA046AEH washing machine, which is located in Çanakkale ...Biga, since March 2024. The drum shakes excessively and loses balance, the belt comes off, and very strange and disturbing noises occur. This situation happens in every program and
Samsung Offers App Glitch Blocks Buyer from Claiming $416 TV Promo Coupon
On July 10, 2026, I purchased a 98-inch Samsung 98DU9000 4K UHD Crystal TV through Teknosa. The same invoice also includ...es a Samsung HW-B450F 2.1 Channel Soundbar. I have the invoice and product details for this purchase on hand. A major factor in my decision to make this purchase was a Samsung pro
Samsung 65-Inch OLED TV Grayed-Out Broadcast Menu Blocks Channel Updates
I have been experiencing a software/settings issue on our Samsung 65S90C OLED TV since August 16, 2024. Because the "Bro...adcast" tab in the TV's settings menu appears grayed out, I am unable to perform the TÜRKSAT update, which prevents me from updating my channels and using the device for broadcasts
Samsung CU7000 TV Displays "This Function Is Not Available" in Broadcast Settings
For the past three days, while using the built-in satellite receiver on my 58-inch Samsung CU7000 TV, the error message ..."This function is not available" appears on the screen whenever I try to open the broadcast settings, preventing me from updating the newly changed satellite frequencies. Because I
Samsung Jet Combo Robot Vacuum Spins in Circles and Hits Walls
I purchased a Samsung Jet Combo robot vacuum cleaner about 7 months ago. For the past 2 months, the device has been spin...ning in circles, constantly bumping into walls, and is completely unusable. Despite resetting it multiple times, the issue has never been resolved. I took the product to an author
New Samsung AC Unit Breaks Down in Two Months as Service Demands $21 Fee
Our Samsung air conditioner (model AR18TSHZHWKNSK) broke down unexpectedly while running, after less than 2 months of us...e. We contacted Samsung to file a repair request, and they dispatched the technical service team in Elazığ. The technicians who arrived claimed the issue was caused by the electric
Samsung Store Refuses Return After Omitting Fridge Door Clearance Requirements
I purchased a Samsung RB50dg601ES9 refrigerator from the Tepe Nautilus Samsung store because the alcove in my home match...ed the exact dimensions listed on the refrigerator. Before making the purchase, I visited the store multiple times to check the measurements, measured the space in my home, and eve


Samsung CU8000 Firmware Update Triggers Total Sound Loss Bug
I started experiencing audio issues on my Samsung TV (model UE55CU8000UXTK) right after a software update was installed ...on August 17, 2026. While there were no problems prior to the update, audio completely cut out on most channels immediately after, leaving them completely silent. Despite troubles
Samsung TV SolarCell Remote Only Works When Plugged Into Charging Cable
The remote control for my Samsung 50Q60C50 TV has been defective for about two months. The remote only works while plugg...ed into a charging cable; the moment the cable is disconnected, it stops responding completely. The TV has been in use for over a year and remains under warranty. Following this i
Samsung TV Displays "This Function Is Not Available" and Mutes Most Channels
On my Samsung 55Q60D 55-inch TV, channels were loaded after the TÜRKSAT frequency change, but since August 16, I have be...en experiencing a severe audio issue on the channels I watch via TÜRKSAT. While there is sound on a few channels (like TRT), on most channels, I get video but absolutely no audio.

Samsung Crystal UHD TV Shows "This Function Is Not Available" Error
On my Samsung Crystal UHD TV, when I attempted to adjust channel settings following the TÜRKSAT frequency update, I enco...untered the error message "This function is not available" upon opening the "Broadcast" section in the settings menu. As a result, I am unable to configure my channel setup or acce
Samsung Refrigerator E10 Error and Internal Leak Render Unit Unrepairable
I purchased a Samsung model RB50R334SA refrigerator approximately 4 years ago. On August 13, right after the warranty pe...riod ended, the appliance displayed an E10 error code and completely stopped cooling. Following an inspection and nitrogen test by authorized service technicians, I was informed th
Samsung TV Shows "This Function Is Not Available" Error in Broadcast Menu
For about a week, I have been completely unable to access any broadcast features on my Samsung TV (model QE65Q80TATXTK).... Whenever I open the "Broadcast" menu on the TV, the error message "This function is not available" continuously appears on the screen, preventing me from watching normal TV broadc
Samsung 65-Inch OLED TV Freezes and Suffers Burn-In After Few Months
A few months ago, I purchased a 65-inch Samsung OLED TV from Vatan Bilgisayar for $3,794. Out of nowhere, it developed s...evere screen burn-in, and now it shuts off and won't turn back on, or turns on only to freeze completely. I am unable to reach customer service or their support team at all. I am c
Samsung TV Satellite Update Cuts Audio Across All Channels
For about a week, I have been experiencing a major broadcast issue on my Samsung TV (model UE55DU7000UXTK ss5) following... a satellite update. At first, the Habertürk channel completely vanished; now, while the video is back on Habertürk, there is no audio. Similarly, all other channels display video
Samsung TV Satellite Menu Displays "Service Unavailable" Error
The satellite setup menu on my 50-inch Samsung TV is completely unresponsive, continuously displaying a "This service is... unavailable" error message on the screen. I purchased the device approximately 3 months ago, and even though it is well within its warranty period, the authorized service center d
Samsung QE55QN85D Sound Loss and Missing Channels After TKGS Update
I have a Samsung QE55QN85DBTXTK television and after the TKGS update on 16 August I started to experience constant sound... loss and missing channels. For the last five days the problem has not improved at all and the TV cannot be used properly. After the problem started, I tried TKGS automatic channel
Samsung Website Crash Voided My 5 Percent Discount Code
While trying to place an order on your official website (samsung.com), my transaction was interrupted and your system ki...cked me out entirely due to a crash in your payment infrastructure. As if this weren't enough, the 5% Is Bankasi discount code I applied was unjustly flagged as 'used' by your syst
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Samsung is a global leader in technology based in Seoul, South Korea. Since its establishment in 1938 as a small commercial firm, Samsung has expanded into a multinational conglomerate with a presence in various industries, including electronics, semiconductors, construction, and banking. The electronics branch of Samsung is arguably the most well-known, as the company manufactures a vast array of products, including smartphones, tablets, televisions, home appliances, and more. Samsung's Galaxy series of smartphones are among the most popular worldwide, making the company's mobile division especially famous. Innovation and research and development have contributed in part to Samsung's success. The corporation is a leading manufacturer of semiconductor chips, which are utilized in several electronic products. Samsung is also at the forefront of developing 5G technology, which can potentially change how we use mobile devices. In addition, Samsung is dedicated to sustainability, corporate social responsibility, and technological competence. The organization has developed several programs to improve social welfare and community development and has set ambitious goals for decreasing its environmental effect. Samsung has established itself as a global technology industry leader through its commitment to innovation, research, and development and its dedication to sustainability and corporate social responsibility.

















