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Xiaomi

Complaints

321 complaints
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Xiaomi Redmi Buds 6 Play Connection Issue

1

I purchased a pair of Redmi Buds 6 Play Bluetooth earphones from Hepsiburada in Turkey about a year ago, and since the f...

No Updates For Xiaomi Redmi Note 13pro+ For 2 Years

3

I am using a Xiaomi Redmi Note 13 Pro+ on the Dtac network in Thailand and my device has essentially never received prop...

No Updates For Xiaomi Redmi Note 13pro+ For 2 Years

Xiaomi Won't Give Me an Authorized Service Center for My Robot Vacuum

12

I purchased a Xiaomi Mi Robot Vacuum Mop 2 on September 17, 2020, through Trendyol (order number 351213569). The device ...

I Want a Refund for My Xiaomi 14T Pro Due to Screen Blackout Issues

37

I am experiencing a screen blackout issue with my Xiaomi 14T Pro smartphone, which I purchased from Mi.com on February 1...

Assetto Corsa Won’t Open on My Redmi Note 14 Pro

33

I downloaded Assetto Corsa on my Redmi Note 14 Pro through Google, but the game will not launch. Every time I tap the “S...

I Want a Refund for My Redmi Note 15 Pro Plus Due to Camera Freezing

48

I purchased a Redmi Note 15 Pro Plus 5G in March, and since the very first day of use, I have been experiencing serious ...

Redmi Note 15 Pro Plus Sound Quality Is Worse Than My Old Samsung Phone

22

Yesterday, we purchased a Redmi Note 15 Pro Plus 5G with 256 GB storage and 8 GB RAM from the Xiaomi store at M***** Ö**...

I Want a Refund for My Xiaomi TV A55 Due to Poor Performance

15

Approximately six months ago, I purchased a Xiaomi TV A55 through Trendyol. Due to a demanding work schedule, I was only...

I Want a Refund for My Xiaomi TV A55 Due to Poor Performance

Xiaomi Redmi 15C Cannot Download Photo Editing Plugin

28

I have been experiencing a photo editing issue on my Xiaomi Redmi 15C for approximately three months. Whenever I try to ...

Xiaomi Note 15 Update Caused My Call Ringing Volume to Drop

21

Yesterday, I installed the latest software update that was delivered to my Xiaomi Note 15 device through the system upda...

Redmi Note 14 Pro Cannot Maintain 120 FPS in PUBG Mobile

58

I purchased a Redmi Note 14 Pro in Pamukova, Sakarya, and I have been experiencing serious performance issues, particula...

Xiaomi Watch S5 Cannot Detect My Wrist Because of a Tattoo

17

I purchased a Xiaomi Watch S5 smartwatch from the official Xiaomi store. However, because of a tattoo on my wrist, the w...

Xiaomi Watch S5 Cannot Detect My Wrist Because of a Tattoo

Redmi Note 13 Back Cover Cracked Due to Battery Swelling Issue

96

After about 9 months of use, the back cover of my Redmi Note 13 phone, which I purchased from Xiaomi Türkiye, developed ...

Redmi Note 13 Back Cover Cracked Due to Battery Swelling Issue
Redmi Note 13 Back Cover Cracked Due to Battery Swelling Issue

Xiaomi Redmi K90 Pro Max F8 Ultra Still Out Of Stock

31

I have been trying to purchase the Xiaomi Redmi K90 Pro Max F8 Ultra 16 GB RAM 512 GB model from Xiaomi’s own official w...

Xiaomi Refused to Replace My Defective 120W Charger Without Taking My Phone

43

I purchased my Xiaomi Mi 14T Pro through a pre-order on September 30, 2024. The 120W fast charger that came with the dev...

Xiaomi 13T FPS Drops From 120 to 60 Causing Lag in Games

99

I am using a Xiaomi 13T phone and for about the last three months I have been experiencing a serious performance problem...

Xiaomi Mi Mix Flip Screen Cracked Under Warranty

101

I bought a brand new Xiaomi Mi Mix Flip phone about 4 months ago, and the device is still under warranty. While opening ...

Xiaomi Mi Mix Flip Screen Cracked Under Warranty

I Face Xiaomi Refund Issue After Undelivered Product Returned

52

On September 24, 2025, I placed an order on mi.com (Order No: 5250**********38) that included three items. One of these ...

Redmi Note 13 Camera Focus Problem Not Fixed After Service Repair

66

Approximately one year ago I purchased a Redmi Note 13 phone from Xiaomi Store – Metrogarden Seba Bilgi Teknolojileri ve...

I Face Xiaomi S20 Plus Robot Vacuum Water Tank Cracking Repeatedly

99

I purchased a Xiaomi S20 Plus robot vacuum about one year ago through N11, and I have been using it in Pendik, Istanbul....

Xiaomi Pad 7 Pro Missing Pen And Case

42

I bought a Xiaomi Pad 7 Pro 12GB+512GB tablet for my daughter on 12 January 2026 from Mi Store located in Serdivan AVM, ...

Xiaomi Air Purifier 4 Complaint – Bad Odor from Filter Since Day One

73

I purchased a Xiaomi Air Purifier 4 through Trendyol, and from the very first use, the filter emitted a smell similar to...

Xiaomi Air Purifier 4 Complaint – Bad Odor from Filter Since Day One

Xiaomi Sold Me Redmi Note 13 Pro With Faulty SIM

70

I purchased a Xiaomi Redmi Note 13 Pro phone as a brand-new device from the Vodafone dealer in Muğla city center on 06.0...

Redmi 9A Freezing Issue When Mobile Data On

122

I purchased a Redmi 9A phone from Noko, and since 10/11/2024 I have been experiencing a persistent problem with the devi...

Frequently Asked Questions

Xiaomi offers customers a convenient way to get in touch with the support team and seek assistance with any product-related concerns they may have via email at [email protected] or by contacting the Customer Service Center at 1-800-131-20048 (PLDT) or 1-800-8386-5529 (Globe) from Monday to Friday between 9 am and 6 pm.

About Xiaomi

Smartphones, mobile applications, laptops, and various other types of consumer electronics are some products that Xiaomi, a Chinese multinational electronics business, designs, produces, and distributes. Xiaomi, founded in 2010 by entrepreneur Lei Jun, swiftly became one of the top smartphone makers. Xiaomi's devices are popular with people in developed and developing nations due to their high-quality features and reasonable prices. The corporation has a significant presence in China and India but has expanded into Europe, Southeast Asia, and Latin America. In addition to smartphones, Xiaomi also offers laptops, smart home devices, fitness trackers, and other electronic equipment. The Mi Home app enables users to manage and monitor their Xiaomi devices from a single interface.