I am writing to share an unpleasant experience I had at the Bershka store located in Bursa Korupark AVM on June 4, 2026.... Following a previous return transaction, I was provided with a paper-format gift card by Bershka. When I visited the store, I informed the cashier that I had this gift card and w
I am writing regarding a serious problem with the return process for my Bershka order number 40282874207. Through the B...ershka mobile application, I previously generated a return shipping code for my order. The application clearly stated that I could return the product until June 8, which led me to
I am writing regarding my Bershka online order, number 40285127581, placed on June 2, 2026. Although two days have alre...ady passed since I placed the order, it has still not been shipped. The order status continues to show only "preparing" with no further progress or indication that the package has
I am writing regarding my Bershka online order, number 40362428954, which has still not been delivered despite the promi...sed delivery date having passed. I placed this order on May 8 through the Bershka website. According to the information provided during the purchase process, the expected delivery
I am writing regarding a refund that has not yet been credited to my bank account following an in-store return at Bershk...a. On June 3, at approximately 5:00 PM, I visited the Bershka store located in Marmara Forum and returned a dress that I had previously purchased for ₺1,040. The return process wa
I am writing regarding a delay with my Bershka online order, number 40287376343. I placed this order through the Bershk...a website on June 1. During the checkout process, I was clearly informed that the products would be available for collection at the selected store on June 2. Based on this informat
I am writing to express my dissatisfaction with the treatment I received at the Bershka Bursa Sur Yapı AVM store during ...a simple size exchange. On June 3, 2026, at approximately 4:38 PM, I visited the store to exchange a black basic T-shirt that I had purchased on May 20, 2026, for ₺350. At the tim
I am writing regarding my Bershka online order, number 40285933295, which I placed three days ago and which has still no...t been shipped. Since placing the order, I have been monitoring the order tracking page regularly. However, I have not seen any progress or status update indicating that the packa
On April 25, 2026, around 8:39 PM, my 12‑year‑old daughter bought a white Bershka t‑shirt from your Akbatı Shopping Mall... store in Istanbul without trying it on, as she had previously purchased two different colors of the same model and was satisfied with them. When she tried the white t‑shirt at hom
On March 25, I placed an order on the Bershka website (Order No: 40276684895) for delivery to my address in Elbistan, Ka...hramanmaraş, using my Ziraat Bank debit card for a total of approximately $405. My order was automatically canceled just a few hours later. However, even after 20 days, the refund
On January 16, I purchased an item from the Bershka online store using my credit card. Although I returned the product s...hortly afterward, months have passed and my refund has still not been processed. I do not remember the exact return date, but the item was sent back via shipping soon after delive
On November 24, 2025, I bought a charcoal-gray coat from the Bershka store at Eskişehir Espark Mall for $68. After using... it for a short time, the coat started pilling noticeably, and because I believed the product was defective, I requested a return. For the return/exchange process, I was asked to p
I placed an order from Bershka on 25 February to be delivered to Ankara Keçiören. In this order, I purchased a leather j...acket and a V-neck grey blouse with the order number 40353396064. However, although the system shows that the order was delivered on 27 February, no product has been delivered to m
I purchased two products from the Bershka online store and returned them because the sizes were too large. I sent the it...ems back on January 27 and January 30, with return numbers 6001435086 and 6001495569. The total amount I paid was $49, with each product costing $25, and the payment was made by cr
I placed order number 40262020411 on January 5 through Bershka’s online store, and it was supposed to be prepared as two... separate shipments. The two items in the first shipment were delivered to me, but the remaining nine items—most of them sweaters and sweatshirts—are still shown as “being prepared
On January 1, 2026, I placed order number 40343860588 at Bershka’s online store, purchasing 2 bags, 1 beanie, 1 denim sh...ort, and 1 cardigan, with a total purchase amount of approximately $230 USD (paid in full by credit card). During this 16-day period, my order was never shipped, so I contacted c
On January 1, I placed an order for a pair of cowboy boots through Bershka’s official website. My order number is 403439...83016, and at the time of purchase, the delivery date was shown as January 15–16. However, despite 16 days having passed and the delivery window expiring, my product has still not
My order number 40344810790 from Bershka’s website was delivered to me via UPS Turkey; however, since the system still s...hows the order as not delivered, I am unable to start the return process. I have received the item, but because it does not appear as “delivered” in the app or on the website, I ca
My order number 40343812562, which I placed through Bershka’s online store on January 15, 2026, was shipped via Hepsijet.... However, the couriers never came to my address and did not attempt to contact me by phone, yet a return process was arbitrarily initiated for my items. No courier came to my hom
My Bershka order number 40344070064 was placed with a promised delivery date of January 15–16, and I waited about 15 day...s for this order. My delivery address was in Konya. During this time, I received emails confirming that there were no issues with my order and that the products would be shipped.
Even though I canceled my order through the Bershka app on January 1, my refund has still not been processed. The amount... for my order number 403*008 was charged to my card, but no refund has been credited back to my card after the cancellation. I contacted Bershka through their WhatsApp support lin
Hello. On November 27, 2025, I purchased a faux leather jacket with a faux fur collar during a Bershka sale. However, fo...r an entire month, my order was neither shipped nor was I contacted in any way. When I checked yesterday, I saw that my order had been automatically canceled without my knowledge o
I returned a jacket that I purchased online from Bershka on November 21. Even though my return was approved via email, n...early one month has passed and the $36 refund has still not been credited to my bank card. I am experiencing inconvenience because my return process was approved, yet the refund h
On November 28, 2025, I purchased a blue hoodie (Ref. 7369/190/400) from Bershka. I bought this item during the November... sales, but it wasn’t shipped until nearly a month later, via a shipping company called Cargo X. The courier company tried to call me only once, around December 13, 2025. I wasn’t
Bershka is known for its hip apparel and accessories for young adults. The firm began in Spain in 1998 and has subsequently spread to more than 70 nations. Men's and women's apparel and footwear, handbags, and other accessories are all available at Bershka. The brand is well-known for its trendy, low-priced streetwear and casual apparel. You may choose from a large selection of tops, dresses, jeans, coats, and more. Bershka has brick-and-mortar locations and an online site, so its wares may be purchased by people worldwide. Standard and expedited shipping options are available to consumers, and the organization ships to a wide variety of nations.
