I placed order number 40262020411 on January 5 through Bershka’s online store, and it was supposed to be prepared as two separate shipments. The two items in the first shipment were delivered to me, but the remaining nine items—most of them sweaters and sweatshirts—are still shown as “being prepared...
On January 1, 2026, I placed order number 40343860588 at Bershka’s online store, purchasing 2 bags, 1 beanie, 1 denim short, and 1 cardigan, with a total purchase amount of approximately $230 USD (paid in full by credit card). During this 16-day period, my order was never shipped, so I contacted c...
On January 1, I placed an order for a pair of cowboy boots through Bershka’s official website. My order number is 40343983016, and at the time of purchase, the delivery date was shown as January 15–16. However, despite 16 days having passed and the delivery window expiring, my product has still not ...
My order number 40344810790 from Bershka’s website was delivered to me via UPS Turkey; however, since the system still shows the order as not delivered, I am unable to start the return process. I have received the item, but because it does not appear as “delivered” in the app or on the website, I ca...
My order number 40343812562, which I placed through Bershka’s online store on January 15, 2026, was shipped via Hepsijet. However, the couriers never came to my address and did not attempt to contact me by phone, yet a return process was arbitrarily initiated for my items. No courier came to my hom...
My Bershka order number 40344070064 was placed with a promised delivery date of January 15–16, and I waited about 15 days for this order. My delivery address was in Konya. During this time, I received emails confirming that there were no issues with my order and that the products would be shipped. ...
Even though I canceled my order through the Bershka app on January 1, my refund has still not been processed. The amount for my order number 403*008 was charged to my card, but no refund has been credited back to my card after the cancellation. I contacted Bershka through their WhatsApp support lin...
Hello. On November 27, 2025, I purchased a faux leather jacket with a faux fur collar during a Bershka sale. However, for an entire month, my order was neither shipped nor was I contacted in any way. When I checked yesterday, I saw that my order had been automatically canceled without my knowledge o...
I returned a jacket that I purchased online from Bershka on November 21. Even though my return was approved via email, nearly one month has passed and the $36 refund has still not been credited to my bank card. I am experiencing inconvenience because my return process was approved, yet the refund h...
On November 28, 2025, I purchased a blue hoodie (Ref. 7369/190/400) from Bershka. I bought this item during the November sales, but it wasn’t shipped until nearly a month later, via a shipping company called Cargo X. The courier company tried to call me only once, around December 13, 2025. I wasn’t ...
On December 12, 2025, I purchased a black quilted men’s jacket (product code: 6773/777/800) from Bershka’s official website. I paid $50 in three installments using my credit card. My order was processed to be shipped via UPS Turkey, and the delivery window was stated as December 17–19, 2025. However...
On November 27, 2025, I made a purchase from Bershka’s online store, and even though a total of $33 was charged to my credit card, the corresponding orders do not appear in the system. I can’t access these orders in my account, but when I check my credit card statement, the charge made under Bershka...
About three weeks ago, I purchased a pair of men’s athletic shoes from the Bershka store at Vadi Istanbul. However, in less than a month, the sides of the shoes started to come apart, and the product became noticeably worn and deformed in a very short time. Before taking the product back to the sto...
"Hello, after 4 months our problem was finally solved. There is a complaint; I thank you. Bearshka; I will never shop again."
On September 17, 2025, my son purchased a sweatshirt from the Bershka website under order number 40240410921. The order was canceled by the system on ...
On November 27, 2025, I placed an order for three short-sleeve T-shirts in different colors on Bershka’s online website. My order number is 40253853811, and my tracking number is 635739330308. At the time of purchase, the delivery window was stated as December 9–12, 2025, but despite nearly one mont...
On 27 November I placed an order via the Bershka mobile application for a sweatshirt and a scarf, and paid the full amount by credit card. I live in Türkiye. According to the information in the app, the order was supposed to be delivered on 01/12/2025, but as of today it still appears as “being prep...
About three weeks ago, I purchased a boxy fit sweater from Bershka for ₺1,179. However, the product that was sent to me is completely different from the one I ordered in terms of size, color, sex, fit and overall design, so it does not match the product I chose on the website. Last Friday, I contact...
I ordered one leather jacket via the Bershka mobile application on 07.11.2025. My order number is 40338915902 and my delivery address is Balıkesir Ban...
I placed order number 30339620566 with Bershka, and even though four days have passed, the order status still shows “Preparing”, and the item has not even been shipped yet. Because I urgently need this product, this delay is causing me serious inconvenience. After experiencing this delay, I contact...
On November 27, 2025, I placed order number 40331352896 on the Bershka online store, purchasing a double-studded hairband, baggy fit balloon-cut pants, and a knitted sweater. I paid a total of $50, and I was initially informed by email that there would be a delay with my order. Even though my order...
On December 1, 2025, I placed an order on Trendyol for a Bershka sheer shiny mini dress. My order number is 10748061484. Even after 16 days, the product has still not been shipped, and the system keeps showing vague and delaying messages like “will be shipped as soon as possible.” I specifically pu...
My clothing orders from Bershka are repeatedly being returned by the shipping company Birgündekargo for invalid reasons, and I have now started experiencing serious inconvenience. Including today, my last two orders were marked as returned on their own, without ever being delivered to me. Regarding...
On November 29, I ordered two Bershka products through Trendyol under order number 10741766568. Even though nearly one month has passed, the items have still not been delivered to me. In fact, the order is still marked as “preparing” and has not even been shipped. I’m also unable to cancel the orde...
On October 28, I placed an order with Bershka and paid $90 by credit card. Even though 18 days have passed, my order still has not been delivered. Whe...
Bershka is known for its hip apparel and accessories for young adults. The firm began in Spain in 1998 and has subsequently spread to more than 70 nations. Men's and women's apparel and footwear, handbags, and other accessories are all available at Bershka. The brand is well-known for its trendy, low-priced streetwear and casual apparel. You may choose from a large selection of tops, dresses, jeans, coats, and more. Bershka has brick-and-mortar locations and an online site, so its wares may be purchased by people worldwide. Standard and expedited shipping options are available to consumers, and the organization ships to a wide variety of nations.