On May 9, 2026, I purchased a pair of high-heeled shoes from the Stradivarius store at Gaziemir Optimum Shopping Mall an...d paid approximately $35 by credit card. I wore the shoes only once, and during that first use they caused severe discomfort and injury to my foot, particularly around my ankle and
I purchased and received the bow-toe ballet flats included in Trendyol order number 11217369136 on May 14, 2026. Despite... wearing the shoes only two or three times, they caused deep wounds and severe irritation on my feet and heels every single time I used them. From the very first wear, the product
My Stradivarius order was shipped through BirGundeKargo and was originally scheduled for delivery on June 2. However, de...spite three additional days passing, the package has still not arrived. The estimated delivery date keeps being postponed, and the tracking information is repeatedly updated from “
On June 2, 2026, I visited the Stradivarius Meydan AVM store to return a Gathered Texture T-Shirt that I had purchased o...n May 21, 2026. The reason for the return was that the item was defective. Although I had only tried the product on at home and had never actually worn it, the store manager, A***
I ordered a T-shirt from Stradivarius on Sunday and paid an additional shipping fee specifically to receive the package ...sooner. I expected the order to arrive by Tuesday, but despite the shipment showing that it has been in my city since yesterday, it still has not been delivered. This delay has cau
I purchased products from Stradivarius with a total value of approximately $384, but after 15 days, the shipment status ...still shows as “out for delivery.” Concerned about the delay, I spent a significant amount of time trying to reach the shipping company. When I finally managed to speak with them,
I placed an order with Stradivarius on May 25, 2026. The package was shipped within one day, and I received tracking num...ber 5462******77. According to the shipment tracking records, the package arrived at the Sakarya Serdivan branch on June 1, 2026. However, since that date, no delivery has been mad
I purchased a pair of pants from the Stradivarius store located in Istanbul Emaar Shopping Mall. After wearing the pants... for the very first time, they stretched dramatically and became almost two sizes larger. I encountered this issue less than a month after purchasing the product. I returned to th
My friends gifted me two Zara gift cards, which I used to make a purchase from the Stradivarius online store totaling ap...proximately $137. During checkout, I applied both gift cards and paid the remaining $11 with my own credit card. Everything worked normally up to that point. After a short period
On June 2, 2026, I visited the Stradivarius store at Meydan Shopping Mall to return a “Gathered Texture T-Shirt” that I ...had purchased on May 21, 2026, because the item was defective. Even though I had only tried the product on at home, the store manager, A****** B****, repeatedly insisted that I had
On May 30, 2026, I purchased a white blouse from the Stradivarius store located in Forum Istanbul Shopping Mall. The sec...urity tag was removed at the checkout counter, and I was not informed of any issues with the product. The blouse was placed in the shopping bag without being inspected. When I got
I recently tried to submit a complaint about the Stradivarius Hilltown Küçükyalı store on Xolvie, but I cannot see my co...mplaint on the platform and I am unable to track it. While filling out the form, I misunderstood the “Brand mail” field and, because I am inexperienced with these processes, I wrot
On April 28, 2026 at 20:40 (Turkey time), I received an SMS from my bank in Turkey stating that ₺7,710 had been charged ...to my credit card on the Stradivarius website. I did not make this purchase, did not place any order and have never shared or stored my card details with Stradivarius. My card info
On 22 December I placed an order via the Stradivarius mobile application and paid a total of₺ 6,360. On the same day I c...ancelled this order through the application, the products were never shipped and nothing was delivered to me. However, despite the cancellation being made on the same day, the amou
I recently received an online order from Stradivarius, which included a jacket, and I was extremely disappointed with th...e way the package was delivered. The package arrived today in Istanbul, Türkiye, and it was open and not properly sealed. This careless and unprofessional packaging raised serious
On November 27, 2025, I placed an order from the Stradivarius online store for 7 items totaling $188. Despite the order ...page showing an estimated delivery date of December 8–10, it was already December 11, and I still could not track the shipment using the provided tracking number. When I contacted
In March 2024, I bought a leather Coat from the Stradivarius store. After a while of regular use, the leather of the mon...t started to crack and peel, which is absolutely not acceptable in such a short time and clearly shows poor quality. When I went to the same store to report the problem, I was told
On October 2, I placed an online order from Stradivarius’s website worth approximately $220 (Order No: 502653008). The o...rder was supposed to be delivered to my address in Istanbul, but it never arrived, even though the promised delivery date has long passed. There has been no communication or updat
I made an online purchase from Stradivarius with order number 5026*48. I canceled the order six days ago, but I still ha...ven’t received my refund. When I contacted customer service, I was told that I would need to wait 14 days for the refund to be processed. I paid with a bank card, and I find it un
On September 26, 2025, I purchased a leather trench coat from Stradivarius’s online store but canceled the order on the ...same day. My order number is 5034*43, and I paid a total of $94 via credit card. However, even after all this time, the refund still hasn’t been credited back to my card. I’ve tri
On September 30, I purchased a multi-studded belt from the Stradivarius seller on Trendyol for $24. However, the wrong s...ize was delivered, so I sent it back on October 4 for a return. The return process was supposed to be completed within 2 business days, but when I received no update, I contacted t
On October 10, 2025, I experienced a payment issue at the Stradivarius store in MarkAntalya, which caused me significant... inconvenience. I paid for my purchase at the register, and the payment was clearly deducted from my bank account. However, the staff claimed that the POS system did not show any r
On January 9, 2025, I purchased a jacket (code: 0576****39) from the Stradivarius store at Forum Istanbul. Even though I... wore it only a few times, the collar area began to fray and come apart. I never washed the jacket, never sent it for dry cleaning, and haven’t applied any treatment or alteration.
On September 6, 2025, I purchased a pair of wide-ankle heeled boots in reddish brown from Stradivarius using the “store-...to-home fast delivery” option. My order number is 40244512461, and I paid a total of $121, including the extra fee for express delivery. I placed the order on a Sunday, and by Tues
The Stradivarius brand was established in 1994 in Spain. The firm is owned by the Inditex group, which also includes Zara and Pull & Bear, two other well-known apparel retailers. Stradivarius has a large selection of women's apparel, footwear, and accessories. Their goods are created with the goals of being trendy, cheap, and available to a large audience. The Stradivarius lines are influenced by current fashion and provide a range of timeless and modern looks. Spain, France, Italy, the United Kingdom, and the United States, are just some of the locations where Stradivarius sells its wares. They operate over a thousand physical locations internationally and have a corresponding e-commerce website.
