I am reporting a serious failure in the InvestingPro subscription and billing process. On January 24, 2026, I purchased a 2‑year InvestingPro Pro+ plan using my existing account registered under the email address arvindsar**@gmail.com. The payment of ₹24,043.68 was successfully processed via Paddle ...
On January 14, 2026, I purchased an Investing Pro subscription through Investing.com. On the same day, even though I am legally entitled to a 14-day free cancellation (cooling-off) period, I canceled the subscription both through my account and separately by sending an email requesting cancellation ...
On December 19, 2025, my account on the Investing Pro website was renewed for an annual subscription without my consent or explicit approval, and $237 was charged to my Yapı Kredi Bank credit card ending in 2894. I did not see any notification, warning, or confirmation screen before this charge was ...
Due to the automatic annual renewal of my Investing Pro subscription on Investing.com, $94 was charged to my credit card on January 9, 2026. Even though I did not give any approval and had no intention of renewing the subscription, I find it unacceptable that this amount was automatically charged to...
On February 1, 2026, an automatic renewal charge of $237 was made to my credit card for my Investing Pro subscription on Investing.com, without my knowledge or approval. Since I was completely unaware of this transaction, I only discovered it on June 1, 2026, when I reviewed my credit card statement...
On December 27, 2025, I purchased an annual Investing Pro subscription through Investing.com and paid $116 using a Yapı Kredi Bank credit card registered in my daughter’s name. After starting to use the subscription, I realized that the platform did not meet my expectations in terms of performance a...
On Monday, December 29, 2025, I purchased a subscription to the Investing app through the App Store and paid $42 in a single charge using my credit card. My purpose in subscribing was to track real-time stock prices. However, after purchasing the subscription, I realized that the data shown in the s...
Yesterday, I purchased an annual Investing Pro subscription on Investing.com using my credit card. The email address registered to my membership is h************@outlook.com**. After creating my account, I changed my password, but from that moment on, I have been unable to log in to my account from ...
Last year, I purchased a Pro subscription through the Investing.com website. Although I was considering whether to use the Pro subscription again this year, on December 21, 2025, at 8:31 a.m., a renewal charge of approximately $65 was made to my credit card without my approval or consent. I absolute...
On Sunday, October 14, I purchased a subscription through the Investing.com website and paid approximately $40 as a one-time charge using my credit card. However, after purchasing the subscription, I realized that the data provided is delayed by about 15 minutes. This makes the service completely un...
Because of the automatic annual renewal of the Pro subscription I was using on the Investing.com website, approximately $94 was charged to my credit card on December 13. This charge was made automatically even though I did not give any approval and had absolutely no intention of renewing the subscri...
I started a subscription on Investing.com last October and canceled it on 18/11/2025. However, today, 18/11/2025 at 11:56, I noticed that $356 was charged to my credit card without my knowledge. Even though I canceled my subscription, being charged like this has caused me serious inconvenience. My ...
Even though my Investing Pro subscription is active and I have already paid, I have not been able to comment in the mobile app since November 13, 2025 at 18:00. I used to comment without any issues, but now when I try to post a comment, a message appears saying: “We encourage you to use comments to ...
On November 5, 2025, I experienced a serious issue with my Investing.com Pro subscription. I logged into the site to check whether my annual membership was still active and to cancel it if necessary. However, when I clicked the “Update Plan” option while trying to cancel, a 2-year subscription fee o...
I am an Investing Pro subscriber, and for about a week the chart section on both the mobile app and the website was not showing the last 10 days of data. Because of this issue, I contacted Investing through the feedback section. They advised me to delete and reinstall the app. However, after doing t...
The Bitcoin comment section on Investing.com is completely out of control. It's filled with extreme profanity, vulgar insults, and content that makes you sick to your stomach. I can’t understand how this is allowed to continue on a professional financial platform. What’s even more frustrating is th...
I’ve been using the Investing.com app under the impression that it was free, and I never signed up for any paid subscription. But today, around 16:05, I noticed that ₺1428 was withdrawn from my account without my knowledge or permission. I never received a warning, notification, or confirmation req...
About a month ago, I signed up for an InvestingPro subscription through my computer and completed the payment without any issues. However, after the most recent billing cycle, I decided to cancel the subscription. That’s where the real problem began. I’ve tried to cancel it both through the app and...
I signed up for an Investing.com Pro+ membership, expecting to pay the listed price. However, when I checked my bank statement, I saw that they charged my card ₺10,248, which is much higher than the advertised price on their website. This is completely unacceptable! There was no warning or explanat...
"They need to urgently establish a representation; service is provided but via email. It makes one doubtful. My problem was solved, and I re-subscribed to the Pro membership. I am satisfied now."
Yesterday, I purchased a 1-year Investing.com Pro+ subscription at a discounted rate, expecting to pay ₺2,688. However, when I checked my bank stateme...
"Thank you. They issued a refund."
Last year, I purchased a 1-year subscription to Investing.com. However, this year, without my knowledge or consent, they automatically renewed my subs...
I purchased a 2-year subscription to Investing Pro yesterday, but the amount charged to my card was higher than the advertised price. This has caused significant distrust, and I am requesting a refund for the overcharged amount. Additionally, I would like to cancel my subscription immediately. I at...
I downloaded the Investing.com app and now wish to cancel my subscription. However, there is no customer service number to contact, and no one is available to assist me with the cancellation process. Despite my intent to stop the service, a charge has been deducted from my account this month without...
