On August 11, 2025, a charge of ₺32,688 was made to my credit card through Booking, despite the fact that I have never made any reservation with them and do not even have a Booking account. The transaction appears to have been made from Isparta, Turkey. I received no prior notification, confirmation...
I booked a stay at Amsterdam XO Hotel Blue through Booking.com for July 6–11, using reservation number 4859319863. However, on July 2, the exact same amount for my booking was charged to my credit card twice. This was not an additional booking or any extra service—just a duplicate charge. I immedia...
On August 10, 2025, I discovered that a charge of €1,206 (₺58,950) had been made to my Yapı Kredi Bank credit card without my knowledge or consent. This transaction occurred without any reservation or purchase made by me on Booking.com. I have never authorized this payment, and there was no email, S...
From July 13 to 20, 2025, my family and I stayed at Asia Beach Resort and SPA Hotel in Alanya, a booking I made and fully paid for in advance through Booking.com. Upon arrival, we were not given the room type we had reserved. Instead, the hotel offered a so-called “upgrade” for one night only and de...
On August 11, ₺60,000 was withdrawn from our İş Bank account without our knowledge or consent for a transaction linked to Booking.com. We never authorized this payment, and it was a complete surprise when we saw the deduction. I immediately emailed Booking.com to report the issue, but I have yet to ...
On August 11, 2025, an unauthorized charge of €742 was made to my credit card under the name “BKG*Hotel at Booking.C Amsterdam NL.” I did not make this transaction, nor did I book any hotel reservation. The moment I noticed the charge, I contacted QNB Finansbank, canceled my card, and filed a disput...
On June 12, my credit card was charged €2,060.81 through Booking.com without my knowledge or consent. I did not make any reservation or authorize this payment. The moment I noticed the transaction, I contacted my bank and filed a dispute to block or reverse the charge. However, I have been unable to...
I booked a taxi through Booking.com, but the platform charged me more than the agreed amount. In addition, they did not provide me with my reservation number, making it impossible for me to track or manage the booking. I attempted to cancel the order, but no cancellation was processed. I immediatel...
Yesterday, I rented a car in Jena, Germany, through Booking.com for pickup today. At around 10:00 a.m., shortly after taking delivery, the car overheated. I pulled over and opened the hood, only to see that the engine coolant was low. Upon closer inspection and in the photos I took, I noticed that t...
On August 8, 2025, my credit card was charged €1,028 under the description “Bkg Hotel at Booking Amsterdam” without my knowledge or authorization. I did not make any hotel reservation or payment on that date, nor did I receive any confirmation notification via SMS, email, or other channels. This tra...
On July 22, I paid a total of €1,600 via my credit card for a reservation at Hotel Barcelona Center in Spain through Booking.com. I later canceled the booking, and since it was eligible for free cancellation, I expected a full refund. When I contacted the hotel directly, they confirmed that they had...
I booked a stay at Pink Lemon Hotel, Agisilaou 90, Athens, Greece, from July 22 to August 13 through Booking.com. The reservation (confirmation no. 6221997749, PIN 7632) clearly stated no prepayment and free cancellation. However, at the request of the consulate, I needed to cancel my trip. Without ...
On July 26, I made a standard hotel reservation through Booking.com for Pickalbatros Laguna Club Resort Hotel in Sharm El Sheikh, Egypt. My reservation was confirmed, and $681.15 was charged to my credit card. However, on August 7, due to an error caused by Booking.com, my reservation was canceled. ...
On July 21, I received an email from Booking.com informing me that a 12% reward credit had been added to my account. However, the redemption period was set to expire on July 23 — giving me only two days to use it. Due to my busy schedule, I did not see the email in time and was unable to take advant...
On July 26, I booked a standard room at Pickalbatros Laguna Club Resort Hotel in Sharm El Sheikh, Egypt, through Booking.com. My reservation was confi...
I rented a car through Booking.com from Enterprise at Munich Airport. During the rental process, €250 was taken from my credit card as a deposit, and I was informed that the amount was only blocked and would be refunded after the vehicle was returned. I returned the car on July 2 without any issues....
On July 7th, I rented a car from 387 Rentacar in Sarajevo through Booking.com, and my credit card was charged ₺9,816.25. Despite arriving at the office on time to pick up the car on July 20th, it was never delivered. Since then, I've contacted Booking customer service numerous times, emailed six tim...
On July 7, I booked a rental car in Sarajevo through Booking.com with the company 387 Rentacar. A total of ₺9.816,25 was charged to my credit card. On July 20, I arrived at the company’s office exactly on time to collect the car, but the vehicle was never delivered. Since that day, I have contacted ...
I booked a hotel in Vienna, Austria through Booking.com for a stay from August 5 to August 8. During the booking process, I selected a package that included an airport transfer service, which cost approximately ₺2.000 more than the standard rate. In total, I paid around ₺27.000 via credit card for t...
I booked Amalfi Luxury House in Amalfi/Naples through Booking.com for August 7–10, 2025, paying €645 via credit card (Reservation No: 5572**3109). A few hours before my scheduled check-in, I informed the hotel that I had injured my foot, would be arriving late, and asked where I could collect the ke...
On July 19, 2025, I booked a car rental through Booking.com with Drivalia at Bari Airport for ₺16,600. My reservation specifically required an automatic transmission vehicle. However, when I arrived to collect the car, Drivalia informed me they had no automatic vehicles available, meaning my reserva...
I stay in a hotel in London Rushmore, and my confirmation number is 13692609649540509371 . My money and my gold necklace are stolen. I try to reach booking. com but they never came back to me to my urgent messages. I filed a police report. 1. I want to be moved from this hotel because me and my daug...
On July 21, 2025, I mistakenly booked Colline di Castelcucco Hotel in Italy for September 14 through Booking.com. I realized my error immediately, contacted the property, and canceled the booking under the free cancellation policy. The hotel confirmed that the refund would be processed by Booking.co...
On July 30, I experienced a serious issue with my reservation at Oslo K7 Hostel booked through Booking.com. My booking was made with a free cancellation option and was still active when I discovered that the hostel had charged $255.47 to my credit card on July 27 without my consent, using my stored ...
Booking.com is an online travel firm that allows users to reserve lodgings and activities in destinations all over the world. The firm has expanded from its 1996 Amsterdam beginnings to become one of the world's leading online travel agencies. Accommodations, transportation, and activities like excursions and experiences are just some of the many options available with Booking.com. The website facilitates the search for and Booking.com of suitable travel arrangements by letting users browse and compare available choices according to their individual tastes and financial constraints. Booking.com has a significant international footprint, with operations in several countries across Europe, the Americas, and Asia. Major cities like Paris, New York, and Tokyo, as well as beach resorts, ski resorts, and other famous holiday places, are among the most sought-after destinations on the site.