Mobile Legends

In the game Mobile Legends: Bang Bang, I received a Star Membership as a compensation reward on my account. However, even though I complete all of the tasks included in the Star Membership, the membership level does not increase at all and remains permanently stuck at level 30. This issue has been ...

In Mobile Legends: Bang Bang, when I logged into the game approximately 4 days ago using my account named “kaldırım taşı,” I never received the compensation reward that was supposed to be given. The reward that was promised in exchange for logging into the game was never credited to my account. Aft...

In Tide Siege, the card selection system keeps bugging during matches. After every boss dies, the three card choices appear for only a split second and then instantly disappear before I even have a chance to select one myself. As a result, the game automatically chooses a random card without any in...

For the past 3 days, I have been unable to access my Mobile Legends: Bang Bang account owned by Moonton. I no longer have access to the email address connected to my account, although I still have access to my phone number. Despite this, whenever I try to log in, the verification codes are constantl...

Mobile Legends has started ruining many parts of the game experience lately. Even in matches where we play well and perform successfully, the system still gives unnecessary credit score penalties that push players backward. There seems to be no proper technical team and no real customer service wher...

In Mobile Legends: Bang Bang by Moonton, I had previously obtained the Hayabusa Summer 2018 skin through the Alice Collector event by spending diamonds and using the in-game draw system. However, after the fire incident that recently occurred in the game and the server refresh/maintenance that follo...

I am writing this complaint because of an issue I experienced in Mobile Legends: Bang Bang. Due to a fire that occurred on your servers, the game was temporarily unavailable on May 7. When I logged back into the game on May 8, I realized that my costume/skin and event fragments had disappeared from ...

On 05/10/2026 at approximately 5:30 AM, during a Mobile Legends: Bang Bang match that I played on my iPhone device, a player named “Gardevoir” from the clan called “LPG” used sexually explicit insults and harassment toward a female player through the in-game voice chat system. Throughout the match, ...

I have been playing Mobile Legends for approximately 4 years. During that entire time, I was using a Redmi Note 10s phone and never experienced any problems or received any penalties while playing the game. Since my old phone became outdated, I recently purchased a new Samsung Galaxy A17 5G device a...

While playing ranked mode in Mobile Legends: Bang Bang, I have been experiencing the same ongoing issue for a long time. Players frequently refuse to play in their assigned lanes, and lane violations happen constantly. This creates unfair advantages during matches and seriously disrupts the overall ...

In Mobile Legends, I purchased the Suyou Sasuke skin through the App Store on May 6 for approximately $78. In addition, I also purchased 600 diamonds for approximately $10. However, when I logged into the game today, on May 8, I discovered that both the Suyou Sasuke skin and the 600 diamonds had com...

In Mobile Legends, I already had an active Star Membership on my account. However, today I accidentally activated a second Star Membership while the first one was still active. Because my original membership had not expired yet, the second Star Membership was essentially wasted, and I was unable to ...

In Mobile Legends: Bang Bang, I experienced a serious issue involving my Bang Bang cards on May 8, 2026, at approximately 4:30 PM. I had collected and saved 15 cards in the game. However, I accidentally tapped on one of the cards, and in order to prevent it from opening, I immediately exited the gam...

Due to the server problems experienced on the Mobile Legends TR server on May 7, many players, including myself, were unable to log into the game for a long period of time. However, the main issue became apparent when I logged into the game again on the morning of 05/08/2026 at around 9:30 AM. Norma...

In Mobile Legends: Bang Bang, due to a system error that occurred on May 7, the last 4 ranked matches I played appear to have been completely deleted from the system. As a result of this issue, my star count dropped from 64 to 61. I earned all of these stars through a significant amount of time, eff...

I would like to report a serious issue I experienced in Mobile Legends: Bang Bang. Recently, the game displayed a warning stating that players could not log in for a period of time due to a fire-related incident affecting the servers. Just one day before this happened, I had purchased two Naruto ski...

I am writing to complain about the current matchmaking system in Mobile Legends: Bang Bang, especially regarding teammates who go into matches with the clear intention of feeding. In my last 6 matches, I have repeatedly been paired with players who intentionally feed the enemy team and ruin the game...

In Mobile Legends, I purchased 500 diamonds for my account. However, although the payment was successfully charged to my credit card, the diamonds were not credited to my account. I made this transaction on April 9, 2026, and despite the time that has passed, there has been no change in my in-game b...

I have been playing Mobile Legends for a long time, and in almost every match I play, the teams are extremely unbalanced. At the end of matches, the score difference is consistently around 20–30 points, which has made the game nearly unplayable. In every game, one side is overwhelmingly strong whil...

I have been playing Mobile Legends for a long time, and as a player who has spent over $900 on the game, I am extremely dissatisfied with the matchmaking system. Due to this ongoing issue that has not been fixed for years, I have completely lost my enjoyment of the game. No matter which mode I play...

I have been unable to access my Mobile Legends account for approximately 2 weeks. I contacted customer support and provided all the requested information completely and accurately. Despite this, my account has not been restored, and no meaningful solution has been offered regarding my issue. My acc...

I am a Mobile Legends: Bang Bang player on an Android phone, and I am having a serious problem changing the email address linked to my Moonton account. My account is currently registered under the email address “aunglay.aung123****@gmail.com”, but I no longer have access to this email and want to ch...