Mobile Legends

In Mobile Legends, I purchased 500 diamonds for my account. However, although the payment was successfully charged to my credit card, the diamonds were not credited to my account. I made this transaction on April 9, 2026, and despite the time that has passed, there has been no change in my in-game b...

I have been playing Mobile Legends for a long time, and in almost every match I play, the teams are extremely unbalanced. At the end of matches, the score difference is consistently around 20–30 points, which has made the game nearly unplayable. In every game, one side is overwhelmingly strong whil...

I have been playing Mobile Legends for a long time, and as a player who has spent over $900 on the game, I am extremely dissatisfied with the matchmaking system. Due to this ongoing issue that has not been fixed for years, I have completely lost my enjoyment of the game. No matter which mode I play...

I have been unable to access my Mobile Legends account for approximately 2 weeks. I contacted customer support and provided all the requested information completely and accurately. Despite this, my account has not been restored, and no meaningful solution has been offered regarding my issue. My acc...

I am a Mobile Legends: Bang Bang player on an Android phone, and I am having a serious problem changing the email address linked to my Moonton account. My account is currently registered under the email address “aunglay.aung123****@gmail.com”, but I no longer have access to this email and want to ch...

My Mobile Legends: Bang Bang account, which I had been playing on for a long time and had spent more than $1,137 developing, was stolen recently. To recover my account, I contacted the support team, but even though I shared all of my information, I was told that I could not prove the account belonge...

I am honestly exhausted and frustrated with Mobile Legends: Bang Bang at this point. I constantly find myself in the position of having to carry my entire team, and this has completely taken the enjoyment out of the game. In its current state, the game feels mentally draining and psychologically exh...

I am writing this complaint regarding an incident that occurred today in Mobile Legends: Bang Bang. During a match, a player with the username “noa” from server 4205 directed serious insults toward my personal and moral values, including offensive language toward my ancestors. The player also used e...

I can no longer access the “Wild West” skin for Franco in Mobile Legends, even though it was previously active on my account. I had been using this skin for a long time, but when I wanted to play Franco last month, I suddenly noticed it was gone. It may have been removed earlier, but that was when I...

I had been playing Mobile Legends: Bang Bang regularly for more than two years, but I have now completely deleted and quit the game because of the unfair matchmaking issues I experienced. In ranked matches, the system constantly placed extremely poor-performing players on my team, while the opposing...

I have been stuck in the Epic I rank in Mobile Legends: Bang Bang for a long time. I am usually the MVP in my matches and consistently have high KDA and strong team fight participation. In most games I do far more than my share to help the team, yet I still cannot rank up. When I queue for ranked m...

Yesterday around 7:00 a.m., I made a bank transfer payment of $24 through Garanti BBVA via Epinsepetin to take advantage of the “buy one, get one free diamonds” promotion for the game Mobile Legends: Bang Bang. Even though I have the payment receipt, no diamonds have been credited to my game account...

While trying to log into a different account in Mobile Legends: Bang Bang on my iPhone, I accidentally logged into a banned account on Tuesday, February 17. From that moment on, I became stuck on the banned account. Because I cannot access the account-switching option in the game, I am unable to swi...

I have been playing Mobile Legends since Season 6 and I am a player who has invested a significant amount of time and money into the game. Although I have reached the Mythic rank many times, I have recently been stuck in the Legend tier because of the current matchmaking system. When the system dete...

I have been experiencing a matchmaking issue in ranked mode in Mobile Legends for quite some time. For approximately the last 40–50 matches, I have consistently been matched with AI bots on my team, and this has completely ruined my enjoyment of the game. While I want to have a competitive experien...

I am a long-time Mobile Legends player who is currently in the Legend tier. Since the beginning of this season in particular, I have been experiencing an extremely unfair matchmaking system in ranked mode. In nearly every match I play, the system forms my team in a highly unbalanced way. Even though...

I am a Mobile Legends: Bang Bang player from India and I am writing because my account was hacked and I can no longer access it. The in‑game name of my lost account is “Night mair” and I had around 115 skins on this account, which shows how much time and money I invested in the game. Around the midd...

I participated in the “Sea of Realms” event in Mobile Legends Bang Bang on my Samsung Galaxy S25 Ultra. A total of 800 fragments were required to get the skin I wanted, and I currently have 780 fragments. Throughout the event, I completed 52 draws, and during the last 8–9 draws, I didn’t receive a s...

On November 19 at 18:57, during a ranked match in Mobile Legends Bang Bang, I encountered a user named “sarhoşkurt [han] ⸎.” Throughout the match and after it ended, this player directed severe insults and vulgar comments at my wife, whose photo is on my profile. I reported the situation both during...

On November 18, 2025, at around 18:46, I purchased 570 diamonds in Mobile Legends through Google Play and paid $8. However, the diamonds were never added to my account, and I did not receive any error message. I have experienced a similar issue once before. I am requesting a refund for this purchas...

I recently discovered that my 12-year-old daughter made multiple diamond purchases in Mobile Legends through Google Play without my knowledge. These transactions were carried out completely without any parental permission or awareness. Despite repeatedly notifying Vodafone customer service, we were ...

I can no longer access my Mobile Legends: Bang Bang account because the email address linked to it (***@gmail.com) was compromised. My account username is ** and my server number is 42**. The account was originally registered on my Note 11 Pro device, but since that phone was damaged, I had to switc...

On November 9, 2025, my child made multiple in-game purchases through Google Play for Mobile Legends totaling $83 without my permission. Even though we did not use the purchased items, I requested a refund. After waiting a week, I received a negative response. I informed both the game and Google Pla...