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Huawei

Complaints

249 complaints
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Huawei Watch D2 Causes Allergic Reaction and Return Dispute

18

I am having a serious issue with Huawei regarding a Huawei Watch D2 that I purchased on March 1, 2026. Two or three days...

Huawei Watch D2 Causes Allergic Reaction and Return Dispute
Huawei Watch D2 Causes Allergic Reaction and Return Dispute

Huawei Pura 90s Pro Max Lacks AR Glasses Support and Meta AI Crashes

10

I purchased a Huawei Pura 90s Pro Max from MediaMarkt in Türkiye on 30.09.2026. Before buying, I chose this device with ...

Huawei Watch GT 5 Pro White Screen and Touchscreen Failure

12

I have been using a Huawei Watch GT 5 Pro smartwatch and started to experience serious problems such as white screen, th...

Huawei MatePad 12X Repair Cost Is Nearly the Price of a New Tablet

4

I sent my Huawei MatePad 12X tablet to an authorized service center under warranty using service number IST01-OU-6348409...

Huawei Watch GT 5 Exploded While Charging With Original Cable

4

On September 1, my Huawei Watch GT 5 smartwatch exploded while it was charging with the original charging cable. Fortuna...

Huawei Nova 12 SE YouTube App Says No Internet Connection

3

While using my Huawei Nova 12 SE, I have been unable to access the YouTube app since 6:00 a.m. I continuously receive a ...

Huawei MatePad 11.5 Won’t Open Telegram or Google Apps

3

On September 12, I purchased a Huawei MatePad 11.5 tablet and a stylus from the MediaMarkt store at Van AVM. When I star...

Huawei Watch GT 4 Screen Keeps Failing After Multiple Repairs

2

I purchased my Huawei Watch GT 4 41mm smartwatch through Hepsiburada on February 14, 2024. The screen has never worked c...

Resolved

Huawei Watch Kids FamCare App Blocked by Google Play Protect

3

"I thank Şikayetvar.com and Huawei Customer Service representative Mr. Ömer for attending to my issue."

I am unable to install the Huawei FamCare app required to use my Huawei Wat...

Huawei Fit 3 Caused Skin Irritation and a Burn-Like Rash on My Wrist

26

I purchased a Huawei Fit 3 smartwatch through Trendyol around February 28, 2026. I have been wearing the watch regularly...

Huawei Fit 3 Caused Skin Irritation and a Burn-Like Rash on My Wrist

Huawei FreeBuds SE 3 Has Severe Call Quality Problems

20

I purchased Huawei FreeBuds SE 3 earbuds on May 22, 2026, through Hepsiburada from the seller Vatan Bilgisayar. I have b...

Huawei MateBook D14 Suffers From Severe Performance Problems Under Warranty

13

I purchased a Huawei MateBook D14 laptop approximately 1.5 years ago, and the device is still under warranty. Since the ...

Huawei Watch GT4 Titanium Stopped Working After Battery Reached 0%

10

I own a Huawei Watch GT4 Titanium smartwatch. After the battery was completely depleted and reached 0%, I immediately co...

Huawei MatePad 12X Body Bent Despite Careful Use

24

I have been using a Huawei MatePad 12X tablet for approximately nine months and, overall, I have been very satisfied wit...

Huawei Health Keeps Charging Me for a Subscription I Cannot Find or Cancel

54

I am using a Huawei Watch GT6 Pro together with the Huawei Health application, and for the last 2 months an ongoing Huaw...

The Authorized Huawei Service Center Is Refusing To Supply Me

8

I own a Huawei MateBook D13 computer and I contacted an authorized Huawei service in Turkey around March or April 2026 t...

Huawei Watch GT 6 Battery Life Is Much Worse Than Advertised

68

I purchased the Huawei Watch GT 6 smartwatch approximately three months ago. However, despite Huawei’s advertisements an...

Huawei Watch GT 6 Battery Life Is Much Worse Than Advertised

Huawei TGR-W09 Tablet Corrupts Word Documents Since Purchase

22

I purchased a Huawei TGR-W09 tablet from Huawei’s online store in Türkiye in August 2025, paying approximately ₺14,000. ...

Huawei Health App Reset Password

35

I am using a Huawei GT 5 together with the Huawei Health app, and I am currently unable to reset the watch in order to p...

WhatsApp Keeps Banning Accounts on Huawei Y9 2019 – Official App Only

69

I am using a Huawei Y9 2019 (model JKM-LX1) and for the last two months I have been experiencing constant bans on WhatsA...

Huawei FreeClip C Column Crack

40

I have been using my Huawei FreeClip headset for about 1–1.5 years in a completely normal and careful way. Despite this,...

Huawei FreeClip C Column Crack
Huawei FreeClip C Column Crack
Huawei FreeClip C Column Crack

Huawei Band 11 Missing Smart Alarm Feature Compared To Band 7

165

I started using the Huawei Band 11 smart fitness tracker that was delivered today through my Hepsiburada order number 72...

Frequently Asked Questions

Customers can reach Huawei by emailing [email protected] with any inquiries or complaints. You can also contact Huawei Device USA through their social media profiles on sites like Facebook, Twitter, Instagram, and YouTube. Huawei's website offers solutions and basic information as well.

About Huawei

Huawei is a prominent provider of ICT solutions and one of the world's most innovative technology businesses. Huawei, founded in 1987 in Shenzhen, China, has become one of the world's leading suppliers of telecommunications equipment and network solutions, servicing more than one-third of the global population. Huawei takes pride in being at the cutting edge of technology innovation and development. Huawei's outstanding R&D skills have resulted in some of the world's most advanced technologies and products, providing best-in-class solutions to clients across all industries. Huawei's robust product suite delivers a flexible, secure, and dependable platform for all your business's demands, regardless of size or type. Huawei is committed to assisting people in achieving their goals, whether it is offering specialized solutions for organizations, assisting in delivering communications services, or assisting in constructing smart cities and infrastructure.