I purchased a Huawei tablet from MediaMarkt to use for educational purposes. As a student, I stretched my budget to affo...rd this device, but it developed a malfunction after a relatively short period of use. I have been forced to continue using it in this defective condition for a long time. I am cu
I purchased a Huawei Fit 3 smartwatch through Trendyol around February 28, 2026. I have been wearing the watch regularly... as intended. However, during the past week, I began experiencing a serious skin reaction on the area of my wrist that comes into contact with the heart rate sensor on the undersid
I purchased Huawei FreeBuds SE 3 earbuds on May 22, 2026, through Hepsiburada from the seller Vatan Bilgisayar. I have b...een using the product for approximately two weeks. However, over the last two days, I have started experiencing a serious issue that significantly affects the functionality of the
I purchased a Huawei MateBook D14 laptop approximately 1.5 years ago, and the device is still under warranty. Since the ...day I bought it, and especially over the last four to five months, I have experienced increasingly severe performance instability. Even during the most basic office tasks, the comp
I own a Huawei Watch GT4 Titanium smartwatch. After the battery was completely depleted and reached 0%, I immediately co...nnected the device to its charger. However, the watch never powered on again and became completely unresponsive. Because the warranty period had already expired, I sent the watch
I have been using a Huawei MatePad 12X tablet for approximately nine months and, overall, I have been very satisfied wit...h its performance. However, I have recently encountered a concerning issue with the device that has significantly affected my user experience. Around four months ago, I noticed th
I am using a Huawei Watch GT6 Pro together with the Huawei Health application, and for the last 2 months an ongoing Huaw...ei Health subscription has been charged to my bank card, but I cannot find or cancel this subscription in the app. Although I am being charged through my bank card, there is no vis
I own a Huawei MateBook D13 computer and I contacted an authorized Huawei service in Turkey around March or April 2026 t...o have the battery replaced. During the call, I was told that they do not have a suitable battery for this computer, so they could not help me with the battery replacement. After t
I purchased the Huawei Watch GT 6 smartwatch approximately three months ago. However, despite Huawei’s advertisements an...d promotional materials claiming up to 21 days of battery life and around 14 days under normal usage conditions, the watch has never come close to achieving those numbers since the
I purchased a Huawei TGR-W09 tablet from Huawei’s online store in Türkiye in August 2025, paying approximately ₺14,000. ...I bought this tablet specifically to use Word documents during the process of writing my books. Shortly after the purchase, I transferred a 178-page Word document that I had been w
I am using a Huawei Y9 2019 (model JKM-LX1) and for the last two months I have been experiencing constant bans on WhatsA...pp. During this period, more than ten times my accounts were banned, and now two of my numbers have been permanently banned, while a third number is being frequently banned on the
I have been using my Huawei FreeClip headset for about 1–1.5 years in a completely normal and careful way. Despite this,... a clear deformation and tear has occurred in the plastic part in the C-column section of the earphone. The product has never been dropped, exposed to impact or subjected to any fo
I started using the Huawei Band 11 smart fitness tracker that was delivered today through my Hepsiburada order number 72...43446822. However, I was disappointed to discover that the smart alarm feature—available in the previous model, Huawei Band 7 (which wakes you at the optimal time based on your sle
"I would like to thank the Huawei support team for their dedicated service in quickly and smoothly replacing my M-Pencil Pro with a brand new one. This solution allowed my educational work to continue without interruption."
On 20.03.2026, a transaction of 150₺ was made from my Akbank card with the description “YDS ASPIEGEL” related to Huawei ...Health Europe without my consent. I did not authorize this payment, and I currently do not have any active membership or subscription in Huawei Health or related services that woul
I am using a Huawei Nova 5T Pro, and I have been charged for Huawei Cloud even though I do not want to pay for this serv...ice. I noticed today that CHF 9.60 was taken directly from my credit card for Huawei Cloud, but I do not remember when these charges actually started, and I do not want to continue
About 1.5 months ago, I purchased a Huawei M-Pencil (3rd Generation) and a Huawei MatePad 11.5-inch (2025) tablet. Both ...products are still under warranty. From the very first day I started using the stylus—especially while drawing or touching the screen—I experienced serious delays and interruption
About two years ago, I purchased a mobile phone from Huawei’s official online store, and a pair of Huawei FreeBuds 5i ea...rbuds was included as a promotional gift. I only used the earbuds briefly on the first day to test them. Since I already had my own earbuds, I barely used them and later gave them
On 19.02.2026, I was contacted by the Huawei Ankara Office for a satisfaction survey. I stated that I was satisfied with... the product I had previously purchased, that there were no issues, and that it was working perfectly well. During the call, the customer representative asked whether I was interes
I sent my Huawei MatePad Pro 12 tablet to Ouno Technical Service on February 5, 2026, due to a cracked screen, and the d...evice was returned to me on February 17, 2026. However, after receiving it back from service, I noticed new damage on the back and edges of the tablet that was not present before.
I purchased a Huawei GT5 Pro 46 mm smartwatch, which is under warranty until February 2028. Previously, I experienced a ...malfunction with this watch, sent it to service in August 2025 and, as a result of that process, my device was replaced with a new one within about a week. However, on the new devi
I am using a Huawei Watch Fit, and since 01/06/2026, the device has been freezing and becoming completely unresponsive a...t random times during the day. The screen stops responding, and I cannot use the basic functions properly, which prevents me from using the watch as intended. As soon as this probl
I bought a Huawei Freebuds 5 headset from Idefix on 29.08.2025 and from the first days I noticed a serious problem when ...using it for phone calls. When there is an incoming call, the headset makes a loud disturbing noise and I cannot use it properly at all during the call. Because of this, I am unabl
Huawei is a prominent provider of ICT solutions and one of the world's most innovative technology businesses. Huawei, founded in 1987 in Shenzhen, China, has become one of the world's leading suppliers of telecommunications equipment and network solutions, servicing more than one-third of the global population. Huawei takes pride in being at the cutting edge of technology innovation and development. Huawei's outstanding R&D skills have resulted in some of the world's most advanced technologies and products, providing best-in-class solutions to clients across all industries. Huawei's robust product suite delivers a flexible, secure, and dependable platform for all your business's demands, regardless of size or type. Huawei is committed to assisting people in achieving their goals, whether it is offering specialized solutions for organizations, assisting in delivering communications services, or assisting in constructing smart cities and infrastructure.
