I ordered four different fishing supply products from Temu to be delivered to Istanbul, Turkey, and the package was delivered on 28 December. In my order there were two products in packs of 10, one product in a pack of 5 and one product in a pack of 50. However, in the delivery I received only three pieces from each of the 10-piece products, only one piece from the 5-piece product, and the 50-piece product was not delivered at all. My order number is PO-203-05091445627510229. After noticing that the products were missing and incomplete, I contacted Temu customer service. I was told that the products were supposedly packaged and sent in full. I also stated that there was a possibility that the products could have been lost at customs or during cargo, because the couriers just leave the package at the door and go, but I still did not receive any positive or solution-oriented response. I request that the missing fishing products in my order be delivered to me in full as soon as possible. If Temu cannot complete the delivery of the missing items, I demand a refund for all undelivered and incomplete products.
I purchased a total of two products from Temu. Each product cost ₺809, and with the installment payment, I paid a total of ₺1,618. However, when my package was delivered, only one product was sent to me—the other was missing from the package. I submitted all the evidence to Temu, including my tracki...
I placed an order on Temu for several items, including false eyelashes, bracelets, adjustable collars, dental tools, and a shirt holder. My order number is PO-203-06269871158390917. Although the products were advertised as free gifts or promotional items, I was still charged for them, and the produc...
I placed an order on Temu for a tool kit. In the same order, I paid by card for two tool kits, one with 46 pieces and the other with 106 pieces. My order number is 5748*2206. I waited more than a month for the delivery, and when the package finally arrived today, only the 46-piece tool kit was insi...
On August 16, 2025, and August 22, 2025, I placed two orders on Temu (Order Numbers: PO-203-21359351452791313 and PO-203-08646247800951313). I canceled both orders immediately after realizing I had purchased them by mistake. However, even after a long time has passed, I still haven’t received a refu...
I ordered a package from Temu which successfully cleared customs and was subsequently handed over to Hepsijet for delivery within Turkey. Despite receiving a delivery notification yesterday, July [date], my package failed to arrive. I took the day off work to ensure someone was home to receive the d...
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