Through the Best Wallet mobile wallet app, I purchased approximately $400 worth of Solaxy coins during the presale period. However, for the past 6–7 months, I have not been able to properly access my account. The last time I was able to log in, I noticed that the Solaxy coins I purchased were no lon...
For about a month now, I have been unable to log into my Best Wallet account, even though I am entering my account information correctly. I have repeatedly checked both my email and password details, but the system continuously gives an error and prevents me from accessing my account. During this t...
I had previously registered for the Best Wallet app using my phone number, and I had been logging in this way for a long time. In order to use the app on another phone, I deleted it from my existing device. However, after reinstalling the app, I noticed that the phone number login option had been re...
On 12/26/2025, I downloaded and used the Best Wallet app from the Android Play Store to move my Bitcoin. I first sent BTC from Cash App to Best Wallet, and that transfer was fast with little fees. After that, I moved the whole amount from Best Wallet to my Phantom wallet. The transfer from Best Wall...
I am using Best Wallet on the Ethereum network and I am unable to claim or unstake my tokens. My transactions keep failing in a loop, so my claimable balance is visible in the wallet, but I cannot actually claim or withdraw it. I started trying recently, and from the very beginning the problem has b...
On November 6, 2025, I transferred 489 Qbot coins from the MEXC exchange to the Best Wallet Android app via the BEP20 network. The transfer was fully confirmed on the MEXC side and shows as successful (txid: Ox4f6...71ed6). However, the coins do not appear in my Best Wallet app, and when I try to ad...
I have been trying to download the Best Wallet app from the App Store on my iPhone 16 Pro Max for about a year, but it never appears in the search results. After checking further, I realized that the app is not available for users in Turkey. I’ve never used the app before — this was my first attempt...
I am filing a serious complaint regarding an issue I have experienced with the Best Wallet app. After not checking my account for a few weeks, on September 3, 2025, I noticed that all of my Pepu coins had completely disappeared. In addition, I previously experienced similar losses with other coins, ...
For the past two days, I have been unable to access my account on the Bestwallet mobile app registered with the email m*****@hotmail.com**. Each time I try to log in, I receive the error message: “Account record not found.” I have not made any updates, suspicious transactions, or profile changes th...
I’ve been trying to access my Best Wallet crypto wallet for days, but I can’t log in, and the app won’t even download to my phone. I originally purchased Solaxy Coin during a presale, and now I can’t even get into the app to check my balance or manage my assets. Every time I try to access the platfo...
I urgently need help recovering access to the Bitcoin in my Best Wallet account. I currently have around $30,000 worth of BTC, but it’s completely inaccessible through the app. No matter how many times I try to log in or refresh, my Bitcoin balance doesn’t show up. I haven’t made any transfers, and ...
I purchased Solaxy tokens through the Best Wallet crypto application, but they are not showing up in my wallet balance. This issue has left me confused and frustrated, as I expected a reliable and transparent platform for managing my digital assets. I double-checked the transaction and confirmed tha...
I’m very frustrated with the repeated issues I’ve faced on the Best Wallet platform. Previously, I submitted two complaints about my Wepe Coin balance disappearing from my own wallet without any explanation. That problem has still not been resolved. And now, to make things worse, I’ve noticed that m...
I’ve been using the Best Wallet crypto app for several months and was initially very satisfied with its performance. However, when I recently tried to transfer my pre-sale coins—Solaxy and BTC Bull—to another wallet, the app failed to complete the transaction. Every time I attempt the transfer, I re...
I’m completely locked out of my Best Wallet account and can’t access the Solaxy coins I purchased. Every time I try to log in, the system either fails to load or doesn’t recognize my credentials, even though I haven’t made any changes. This issue has left my funds frozen, and I have no way of recove...
I participated in several presale events and purchased various tokens using the Best Wallet platform. For example, the Solaxy token I bought through Metamask appears correctly in my wallet without any issues. However, none of the other presale tokens I purchased are visible in my Best Wallet, even t...
I really don’t understand what’s going on with Best Wallet. I’ve already filed a complaint before about my WEPE coins disappearing from my wallet. After reaching out, they were restored—but now, the same problem has happened again. My coins have vanished once more, and they’re not showing up in my b...
Today, I experienced a serious issue with my Best Wallet account when I discovered that 366,666 Solaxy tokens, which were previously visible in my wallet, suddenly disappeared without warning. Earlier this morning, my tokens were clearly displayed in my account, but now they are completely gone. Des...
I just opened a new account with Best Wallet and wanted to use it to receive and manage some newly launched tokens. But from the very start, the experience has been nothing but frustrating. The token I was expecting to receive doesn’t show up in my wallet. I tried to withdraw my funds instead—but th...
I transferred coins from my BTC Türk account to Best Wallet, but they still haven’t appeared in my wallet balance. The transaction shows as completed on BTC Türk’s end, yet there’s no sign of the funds on Best Wallet. This is extremely concerning, and I haven’t been able to reach a single support re...
I transferred funds from my Binance TR account to Best Wallet, but the money hasn’t appeared in my wallet balance. I’ve double-checked the transaction, and it’s marked as completed on Binance’s end. I even attached the official receipt to my complaint to prove it—but so far, I haven’t received any r...
I’ve been waiting for months for Best Wallet to resolve a refund issue, and still—nothing has been fixed. I simply want the money either returned to me or transferred to my Mex account, but it continues to disappear without a trace. This isn’t just a minor delay anymore—this is a serious problem. T...
I sent $100 to Best Wallet, and although the funds initially arrived, they vanished within just 30 minutes. It has now been 54 days, and my money still hasn’t been returned. I reached out to Best Wallet support multiple times, but all I’ve received are generic, copy-paste responses with no actual re...
While trying to log into my Best Wallet account, the app suddenly asked for my email address again and all of my saved wallet addresses disappeared. After that, I completely lost access to my tokens. When I finally managed to enter my account, none of my tokens were visible anymore—as if my wallet h...