On August 11–12, 2024, I booked a car rental in Samos, Greece through Booking.com (Reservation No: 635600906). During the reservation process, I completed a payment of €170 and entered all my information correctly. When I arrived at the rental office to pick up the car, I was shocked to be told that...
On August 14, I made a reservation for Tiflis Kindli Boutique Hotel through Booking.com. During the booking process, the site requested my credit card details, which I entered into the system. Immediately after entering my card information, three separate charges appeared on my account: $69.99 on Au...
Between June 23 and June 26, I booked a stay at Calm Villa Bali through Booking.com under reservation number 4845632227. During the booking, I completed a payment of $200 with my credit card. Despite the payment being successfully processed, I never received the accommodation I paid for. I was left ...
On August 6, I booked a stay at Hotel Casa Amsterdam through Booking.com with the “free cancellation” option, for which I paid extra. My reservation clearly showed that I could cancel free of charge until August 4 at 23:59. I canceled my reservation well within that period on August 4 at 17:37, and ...
On August 16, 2025, I made a reservation through Booking at Hotel Marena in Paris. On August 17, 2025, at 16:33, I received an email stating that my credit card needed to be valid in order to complete the reservation. After updating my Mastercard details, 160 euros (₺8,072.62) was charged from my ac...
On August 16, 2025, I booked a stay at Hotel Marena in Paris through Booking.com. The following day, August 17 at 16:33, I received an email stating that my reservation could only be completed if my credit card was valid. I updated my Mastercard details as requested, and shortly after, €160 (₺8,072....
From August 10 to August 13, 2024, I stayed at Queen Street Boutique Suites, located at 6A Queen Street, Edinburgh, EH2 1JE, United Kingdom. From the moment I entered the room, I noticed multiple serious issues: the air conditioning did not work, the toilet was broken, and the pillows and duvets wer...
Between August 4 and August 10, I booked a stay at City Center Hotel in Saranda, Albania through Booking.com under reservation number 5197**4202. I paid €352 upfront for the reservation. However, when I checked in, I was shocked by the poor hygiene and low quality of the hotel. The room was extremel...
On July 29, 2025, I booked a stay at Horizontas Hotel in Nea Plagia, Halkidiki, Greece through Booking.com for the dates August 14–16. My reservation number was 5400323**7 (confirmation code 8137, pin included). I completed the booking with my credit card under my own name, Ayaz Karabulut, and paid ...
On June 8, 2025, I made a reservation through Booking.com (reservation number 6319033212) for a stay at Hotel Residence Spalena between July 29 and July 31, 2025. I paid $233.98 in advance with my credit card. However, the hotel later canceled my reservation, claiming that renovations would take pla...
I booked a non-refundable reservation at Astoria Boutique Suites in Budapest through Booking.com for August 15, 2025. After completing the booking, I received a confirmation message. However, only a few hours later, I was surprised to get another message stating that my reservation would be canceled...
On August 12, I checked into Mir-Amor Hotel in Kemer, Antalya with an all-inclusive package, staying in room 1402. I am still at the hotel as I write this. For a 4-night stay, I paid over ₺32,000, expecting a quality service. Instead, what I have experienced is far below acceptable standards, and th...
I am trying to call customer service for a big issue with my booking they are not answering. I sent several urgent emails and messages, no reply till now !!!! I booked through them and now I have an issue. I am writing to formally escalate my case, as my repeated messages through your app and social...
I recently booked a hotel in Bulgaria through Booking.com, but during the payment process, the system charged me twice. Instead of the correct €350, a total of €700 was withdrawn from my account. My stay has not even taken place yet, but I am already dealing with this serious billing issue. For the...
On August 14 at 21:55, I noticed that €726 had been withdrawn from my QNB Finansbank account ending in 6480 through Booking.com. The most shocking part is that I have never used this site before. I did not make any reservation or purchase, and until this incident, I did not even have a Booking.com a...
Through the Booking.com app, I made a reservation at La Minucciola Capri for August 21–23 (Confirmation No: 6885.845.976). Unfortunately, my visa process was delayed, and my passport is still at the consulate, which means I cannot travel on my original dates. The application shows that I can request...
We had a short trip to Germany which started from Dusseldorf and ended in Berlin. In order to travel easily, we rented a car from Enterprise on Booking website. When we arrived at Dusseldorf Airport to receieve our car, the person on duty refused to find the appropriate car in the category which we ...
On August 12, 2025, at 23:49, I discovered that a hotel listed on Booking.com charged my credit card without my knowledge or consent. An amount of ₺35,770 (€726) was withdrawn from my account even though I never made a booking or authorized this payment. As the cardholder, I had absolutely nothing t...
On August 14, 2005, at around 01:30, I discovered that my QNB Finansbank credit card (last four digits: 2019) had been used without my knowledge. A transaction for €964 was made at a merchant listed as “Bak* Hotel at Booking. C Amsterdam NL.” At the time of this transaction, my card was physically w...
From August 12 to August 17, 2025, I booked an apartment called “Charming with terrace in the heart of the 17th” through Booking.com (Reservation No: 5114****96) for €394.25, paid by credit card. Today, I traveled from Turkey to France for my first-ever visit to Paris as a tourist. Upon arrival at t...
From August 6 to August 19, 2025, I booked a car rental in Seville, Spain through Booking.com with Enterprise (Reservation No: 683229809). On August 6, between 14:00 and 17:00, I went to the Enterprise office at Seville Airport, where my reservation appeared in their system, yet I was told there was...
I have a booking through Booking.com for August 13–19, 2025, at Hotel Vicky2 on the island of Lesbos, Greece. The hotel fee was €600, which I paid with my virtual credit card. €300 had already been charged to my card, and the system notified me that the remaining amount would be charged on August 11...
From August 13 to 19, 2025, I booked a stay at Hotel Vicky2 in Lesbos, Greece through Booking.com (Reservation Confirmation No: 6129.510.931). The total cost was €600, with €300 charged to my virtual credit card upfront. I was informed the remaining balance would be taken on August 11, 2025. However...
Booking.com is an online travel firm that allows users to reserve lodgings and activities in destinations all over the world. The firm has expanded from its 1996 Amsterdam beginnings to become one of the world's leading online travel agencies. Accommodations, transportation, and activities like excursions and experiences are just some of the many options available with Booking.com. The website facilitates the search for and Booking.com of suitable travel arrangements by letting users browse and compare available choices according to their individual tastes and financial constraints. Booking.com has a significant international footprint, with operations in several countries across Europe, the Americas, and Asia. Major cities like Paris, New York, and Tokyo, as well as beach resorts, ski resorts, and other famous holiday places, are among the most sought-after destinations on the site.
