BetterMe

I am writing to report recurring charges from the BetterMe app even though I am not subscribed and the app does not appe...ar in my active Apple subscriptions. My Apple ID is registered in Chile. On 26/06/2026, a charge of 4.99 USD from BetterMe was made to my account, and I can see this payment in my ...

Today I noticed an unauthorized charge on my credit card in the amount of 38.95 USD from a company called Bettme.world. ...I have never registered with this company, have not created any account, have not signed up for any trial, and have not knowingly clicked on any advertisement or link related to Be...

On May 20, 2026, I purchased a 4‑week BetterMe plan subscription via your website from the United States. After subscrib...ing, I realized there is no clear option on the website to disable auto‑renewal or to cancel the subscription, despite carefully searching through the account and subscription sett...

I am writing regarding an unauthorized and non‑transparent subscription charge from the BetterMe Workout app. On January... 18, 2026, I was charged NTD 560, even though I cannot see any active subscription or cancellation option. I originally accessed BetterMe Workout via the Apple App Store on my iPho...

I recently discovered a series of unauthorized charges from BetterMe on my Chase Visa credit card and I am requesting th...at these be investigated, fully refunded, and that any related subscriptions be cancelled immediately. I do not recall ever signing up for a paid service, entering my credit card d...

In February 2026 I took out a monthly subscription for BetterMe AE Chair Yoga via the Apple App Store and cancelled this... subscription again within the same month. Despite this timely cancellation, money has still been charged to my credit card in March, April and May. I have tried to stop these paym...

I am writing regarding an ongoing problem with my BetterMe aerobics subscription, which I cancelled many months ago, yet... it appears to have been reactivated and charged to my account without my authorization. I estimate that there may be at least 11 months of unauthorised payments since my cancellat...

I am writing regarding the BetterMe meal plan subscription that has been charged to my account without my consent. I not...iced that I was charged for this meal plan in March and April, even though I did not knowingly approve or wish to continue this subscription, and the plan did not work for me at al...

I used the BetterMe website and saw a campaign on the mobile app that appeared to be a one-time, inexpensive offer. Ther...e was no clear information or written statement on the campaign page that this would start an automatic subscription. Despite this, an amount of ₺2,549 was withdrawn from my credit...

I had a monthly BetterMe subscription, which I believe I purchased through the Apple App Store. I deleted the BetterMe ...app from my phone, assuming that this would also stop any further charges. However, on April 2, 2026, I noticed that I was still being charged for the subscription. Since I had re...

I am writing regarding my BetterMe slimming program subscription, registered in the name of Der Kinderen Corin**, used i...n Belgium and charged in euros. I noticed an overcharge and an unwanted renewal on 27 March, even though I no longer wish to keep this subscription. I have been subscribed since Fe...

In January 2026, I purchased a BetterMe “Home Pilates” subscription directl...y via the BetterMe website, paying by card. After some time I decided not t...

About two months ago, I started what I understood to be a one-time trial membership in the BetterMe app that was adverti...sed at $8. However, when I later checked my card statement, I realized that $8 had been charged every week without my approval or even my knowledge. There were a total of four char...

I am writing regarding an issue with my BetterMe app subscription purchased through the Apple App Store in Mexico. I hav...e an active annual membership, which I purchased on 2 January 2026, and have been using the app without any problems. However, I was suddenly logged out of the app, and now I am un...

I am writing regarding my BetterMe Fitness subscription, which I purchased directly through the BetterMe website using m...y bank card ending in 7318. I have been trying to cancel my subscription, but the process on your website does not work as described. Today I followed the cancellation steps on the...

I recently noticed an unauthorized transaction from BetterMe Mental Health on my KuveytTürk debit card. On 24.12.2025, a...n amount of ₺350 was withdrawn from my account without my permission and without my clear consent to any subscription or payment. I did not approve this transaction and I do not ac...

I started a free trial of the BetterMe Fitness app on 31 March 2024 and canceled it through the app on the same day I in...stalled it, because I did not want to continue with a paid subscription. Despite canceling the trial, I was later charged 42.84 via PayPal without my permission. I only noticed thi...

I recently discovered an unauthorized charge of RM80 on my debit card on 22 December for a BetterMe 1-on-1 coaching serv...ice that I did not subscribe to. The transaction appears with the order ID dc5be104-3732-4ec4-b3bc-2393d8ae7ca8. While I have previously registered and used BetterMe services with ...

I am writing regarding an unauthorized charge by BetterMe taken from my acc...ount despite cancelling and uninstalling the app. I cancelled and removed t...

I have been using the BetterMe chair yoga web program, and for many months ...I have been trying unsuccessfully to cancel my subscription. Despite my rep...

Between May 2025 and November 2025, a total of ₺2,450 was withdrawn from my credit card through the BetterMe app without... my permission, at a rate of ₺350 each month. After collecting my credit card information under the claim of a free 7-day trial, the app charged me regularly for seven months witho...