BetterMeXolvie is a member brand

74100
(62 reviews)
Write a Complaint
Complaints
191 Complaints (Over the past year)
BetterMeXolvie is a member brand
74100
(62 reviews)
Write a Complaint

Unauthorized Charges Despite BetterMe Yoga Subscription Cancellation

Sümeyye
June 16, 8:04 pm
9

Betterme Monthly Charges Despite Cancellation Request

Duygu
June 16, 3:54 am
9

I Have Not Got My BetterMe Plan After My Payment!

shabnam
June 13, 9:00 pm
89
I Have Not Got My BetterMe Plan After My Payment!

Tried To Cancel BetterMe Subscription

Bettie
June 12, 12:00 am
10

Cancel BetterMe Payments

katrīna
June 11, 12:01 pm
24

BetterMe App is a SCAM, They Charge Even When Unsubscribe

Hazar
June 09, 10:59 pm
12
5
Resolved

BetterMe App and Unauthorized Transactions

Ersin
June 09, 3:08 pm
31

"Thank you. I get my refund."

1
Nitchakan
June 03, 9:22 am
-
Nitchakan Removed the Complaint from Publication

Still Charged After BetterMe Subscription Cancelation

Lisa
June 02, 8:35 pm
41

BetterMe Unauthorised Auto-debit From Card

Sukhita
June 01, 3:29 pm
30

Unwanted BetterMe Charges Despite Subscription Cancellation

Simran
May 24, 9:03 am
89
Unwanted BetterMe Charges Despite Subscription Cancellation

BetterMe App Subscription and Payment Issues

İbrahim
May 23, 1:52 pm
71

BetterMe Charged but Can't Log In

Seher
May 19, 3:13 pm
116

Betterme Unauthorized Charge Refund Request

Yakup
May 19, 2:52 pm
108

Need Refund and Confirmation of BetterMe Subscription Cancelation

Nihal
May 19, 1:29 pm
111

BetterMe App Membership Cancelation Complaint

Nursel
May 19, 1:03 pm
109

Charged After Canceling BetterMe Trial. I want My Money Back

Esra
May 19, 8:23 am
87

Overcharged by BetterMe, Demand Full Refund

Ghostox
May 19, 1:44 am
84
Overcharged by BetterMe, Demand Full Refund

Continued Charges After Cancelling BetterMe Subscription

Abdulmuttalip
May 19, 12:25 am
84

Hidden Fees on the BetterMe App

Deniz
May 18, 11:41 pm
66
251 Complaints in Total

Brand Profile

Xolvie is a member brand BetterMe is a member of Xolvie for 2 years.
A member brand takes its place on the platform to respond to all complaints and increase customer satisfaction. Xolvie strives to continuously improve the customer experience by effectively using its services.
In the last 1 year, the response rate to complaints is 95%

Frequently Asked Questions (FAQ)

How do I end my membership with BetterMe on an Android device?
  • You may cancel your membership as an Android user by navigating to your subscriptions in Google Play. Select the subscription you wish to cancel and then press "Cancel subscription."
How do I end my membership with BetterMe on an Apple device?
  • If you're using an Apple device, you must check in to reportaproblem.apple.com to obtain a refund. Then pick "I'd like to" and then "Request a refund." Before submitting the request, you will be prompted to specify the reason for the refund and the app, subscription, or item you wish to return.
How can I get a refund from BetterMe?
  • Better refunds require certain circumstances to guarantee reimbursements to individuals who truly try their services:
  • Before your subscription expires, you must notify the app.
  • If you have a monthly or longer membership, you must follow the program for 7 days within 30 days after purchase.
  • For weekly or bi-weekly memberships, you must follow the program for 3 days within 7 days after purchase.
  • Meeting these websites' requirements proves you followed their curriculum. They’ll let you know if they approve your request.
Why does BetterMe renew subscriptions automatically?
  • You agree to auto-renew your BetterMe membership in the beginning when you sign up. The app might charge you for renewal periods until you cancel. Unless otherwise stated in the service, renewal durations will match your initial membership.
How can I avoid BetterMe unwanted charges?
  • To ensure you don't incur any unexpected charges and have a smooth experience with BetterMe, please adhere to the following guidelines:
  • When subscribing to BetterMe, make sure to read the terms and conditions carefully. To have a clear understanding of the subscription details, it is important to know what you are agreeing to.
  • If you decide to try out a BetterMe subscription with a free trial, make sure to cancel it before the trial period is over. To avoid being charged for the subscription, follow these steps.
  • During the subscription process, you may be given the choice to decline automatic renewal. If you don't want your subscription to renew automatically and be charged, please make sure to do so.
  • Make it a habit to regularly check your credit card statement to make sure there are no charges that you didn't authorize. If you see any charges on your account from BetterMe that you don't recognize, make sure to get in touch with their customer support right away.
  • Use a credit card that offers fraud protection. Having an added layer of security will be beneficial in the event of any unauthorized charges on your account.
  • Be alert and watch out for any signs of fraud, like charges on your credit card that you don't recognize or receiving unsolicited emails from BetterMe. If you think there might be any fraudulent activity, please contact BetterMe customer support right away.
How do I contact BetterMe?

About BetterMe

BetterMe is a health and fitness firm that provides a variety of services and products to assist individuals in living better, happier lives. Users may receive individualized exercise and wellness regimens, nutritious food planning, and daily inspiration and support from the firm. BetterMe is available in a number of countries, including the United States, Canada, the United Kingdom, Australia, and others. The objective of the organization is to make healthy living accessible to everyone, regardless of geography or lifestyle. BetterMe promises to assist people reach their health and fitness goals and enhance their entire well-being by offering tailored support and coaching.