BetterMe

I am writing regarding my BetterMe slimming program subscription, registered in the name of Der Kinderen Corin**, used in Belgium and charged in euros. I noticed an overcharge and an unwanted renewal on 27 March, even though I no longer wish to keep this subscription. I have been subscribed since Fe...

In January 2026, I purchased a BetterMe “Home Pilates” subscription directly via the BetterMe website, paying by card. After some time I decided not to continue, followed the cancellation instructions in the app, and was under the clear impression that my subscription had been successfully cancelled...

About two months ago, I started what I understood to be a one-time trial membership in the BetterMe app that was advertised at $8. However, when I later checked my card statement, I realized that $8 had been charged every week without my approval or even my knowledge. There were a total of four char...

I downloaded the BetterMe app on my iPhone and, after using it for a short time, I canceled the subscription. Even though I completely deleted the app and believed my subscription had been canceled, charges continued to be taken from my card. Most recently, I noticed a charge of approximately $8 on...

I am filing a complaint regarding unauthorized payments taken by the BetterMe fitness app. I recently discovered that since June 2024, my debit card has been charged regularly every month, in the amount of approximately $8 per month). I only clicked on the app’s advertisements, and when I saw that ...

About half an hour ago, I purchased a monthly membership on the BetterMe app using my debit card. Even though the payment was successfully charged to my card, my membership was not activated, and I did not receive any confirmation or information email. Despite having completed the payment, I cannot...

I am writing regarding an issue with my BetterMe app subscription purchased through the Apple App Store in Mexico. I have an active annual membership, which I purchased on 2 January 2026, and have been using the app without any problems. However, I was suddenly logged out of the app, and now I am un...

I am writing regarding my BetterMe Fitness subscription, which I purchased directly through the BetterMe website using my bank card ending in 7318. I have been trying to cancel my subscription, but the process on your website does not work as described. Today I followed the cancellation steps on the...

I recently noticed an unauthorized transaction from BetterMe Mental Health on my KuveytTürk debit card. On 24.12.2025, an amount of ₺350 was withdrawn from my account without my permission and without my clear consent to any subscription or payment. I did not approve this transaction and I do not ac...

I started a free trial of the BetterMe Fitness app on 31 March 2024 and canceled it through the app on the same day I installed it, because I did not want to continue with a paid subscription. Despite canceling the trial, I was later charged 42.84 via PayPal without my permission. I only noticed thi...

I recently discovered an unauthorized charge of RM80 on my debit card on 22 December for a BetterMe 1-on-1 coaching service that I did not subscribe to. The transaction appears with the order ID dc5be104-3732-4ec4-b3bc-2393d8ae7ca8. While I have previously registered and used BetterMe services with ...

I installed the BetterMe app several months ago. Even though I never started a subscription, I later discovered that monthly charges were being taken from my account without my knowledge or consent. In my App Store account, there is no BetterMe subscription listed under “Subscriptions,” yet recurrin...

I discovered that an unauthorized transaction was made on my credit card. On November 15, 2025, at 07:25, a charge of about $10 was processed under the description “Better me (ae) womenplan Dubai (ae).” I do not have any subscription with the BetterMe app, and I never approved this transaction. My ...

I am unable to cancel my subscription to the BetterMe FZCO Pilates app because it does not appear anywhere in the app or in my App Store/Google Play subscriptions. Despite this, for at least the last 4–5 months — most recently on November 16, 2025 — I have been charged about $9 every month. These ch...

I want to cancel the membership I purchased through the BetterMe app on the App Store about a year ago. On November 15, 2025, a charge of about $10 was attempted on my card, and the same amount was attempted again today. I did not approve these transactions. I had deleted the app in order to cancel ...

In 2024, I purchased a one-time package from the BetterMe app for about $4. After that purchase, I never used the app again, and no active subscription appears on my account. However, on November 14, 2025, I noticed that about $21 had been withdrawn from my account. The same thing happened before—th...

On November 10, 2025, I paid about $1 for a 1-day trial package on the BetterMe mobile app. However, even though I never used the app, a charge of about $10 was withdrawn from my account at midnight without any notice. I did not receive any notification explaining why or how this amount was charged....

I downloaded the BetterMe app from the Google Play Store on November 2 and initially made a payment of approximately $1.86, which I authorized myself. However, shortly afterward, two additional charges — about $4.93 and $8.26 — were withdrawn from my account without my permission or any notification...