Yves Rocher

I purchased the Yves Rocher Anti Age Global eye contour roll-on product through the brand’s own online application (order no: 5095756). I did not have any problem around my eye area before using this product. However, shortly after I started using it, the product first caused a small lump (similar t...

I have been purchasing many different products such as creams and serums from Yves Rocher’s Ümraniye and Meydan AVM branches. In total, I have spent close to ₺10,000 on these products, mostly around August and October, and all purchases are registered in their system under my phone number. After usi...

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I placed an order via the Yves Rocher mobile application in Türkiye for a face cleansing gel. The product was cancelled in the system without being delivered to me, and despite this, my payment has not been refunded for more than 10 days. Although the order was cancelled, the amount I paid is still ...

On 30.12.2025 at around 16:00, I purchased the Sur La Lande perfume from the Yves Rocher Samsun Çiftlik store, paying approximately ₺1,500 with a discount (the normal price being around ₺3,000). I have used the product three times so far and I am extremely dissatisfied with it, because the perfume h...

I recently bought an Evidence perfume set from Yves Rocher. I have been having serious skin problems since I started using the shower gel that came out of it. When I had no complaints before, eczema and hives occurred in my body after I started using this product. My doctor said I was subjected to a...

I used Yves Rocher Elixir Botanique anti-spot sunscreen, which I had purchased from the store around May–June. I applied the sunscreen multiple times as recommended—before going into the sea, after coming out, and again at one-hour intervals—and I also kept my face in the shade at all times. Despite...

On June 28, 2025, I purchased a retractable eyebrow pencil from the Yves Rocher Kadıköy branch based on a recommendation. During the purchase, I was told that this product was suggested instead of my old-style eyebrow pencil because it would last longer and wouldn’t have issues with the tip breaking...

I purchased the Yves Rocher SPF 50 sunscreen expecting a premium-quality product, especially given the high price. But no matter how I apply it—on clean skin, after moisturizing, even warming it up between my fingers—it always ends the same way: the product starts peeling off my face like dirt. It ...

I purchased the Yves Rocher sunscreen shown in the attached photo and applied it to my arms earlier today. Not long after, I was horrified to see massive yellow stains on my white shirt and pants. I immediately washed both garments in the machine, but the stains didn’t come out. Since the clothes w...

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I’ve been using the Yves Rocher anti-spot skincare series for a month now, and not only has it done nothing to reduce my existing spots—it’s actually made my skin worse. Instead of fading, the pigmentation has remained, and I’ve developed painful acne across both sides of my jawline along with brand...

On Friday, June 20, I returned products I purchased from the Yves Rocher online store using the return tracking number they provided via Yurtiçi Kargo. The next day—Saturday—I received confirmation that the return package had been delivered. However, when I contacted Yves Rocher customer service, I...

I purchased a Yves Rocher skincare product with full trust in the brand, but it caused a serious allergic reaction on my face. My skin turned completely red, and painful breakouts followed shortly after. Instead of improving my skin, the product made it much worse. I used it exactly as directed, ex...

We’ve been loyal users of Yves Rocher for a long time, trusting the brand because of its plant-based formulas. We use everything—from moisturizers to shampoos—but the Pure Menthe face cleansing gel caused a serious reaction on my husband’s face. After just one use, his skin started burning and show...

On June 22, 2025, I purchased the Yves Rocher Curl Defining Shampoo from one of their stores. After just one use, I immediately noticed how dry and stiff my hair became while brushing. My hair, which is naturally curly, looked completely straight, dull, and brittle once it dried. Even worse, I expe...

Hello, I just purchased the Yves Rocher Monoi body oil yesterday. Even though it has been kept at room temperature the entire time, it developed white, frozen-like particles inside the bottle. It looks clumpy and unusable, and I’m seriously concerned about the product’s quality and stability. I’ve ...

I bought the Yves Rocher Hoggar perfume expecting long-lasting performance, especially given the high price. Unfortunately, no matter how much I spray, the scent barely lasts an hour. It disappears so quickly that it might as well be a body mist, not a perfume. I chose this product because I truste...

I recently bought a face wash and pore-tightening toner for combination skin from a Yves Rocher store. Shockingly, both products caused intense burning and redness on my face right after use. I never expected this from a brand like Yves Rocher, which claims to be gentle and plant-based. I contacted...

I purchased a cosmetic product from the Yves Rocher brand called "Elixir Botanique SPF 50 Sunscreen Cream" from one of their stores. Despite using it as instructed, I developed serious allergic reactions such as redness, itching, and swelling on my skin in a very short time. The store representative...

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I purchased the Yves Rocher Elixir Botanique SPF 50+ face sunscreen, trusting its reputation and the brand’s promise of skincare protection. Unfortunately, after applying the cream, I noticed brown spots developing on the bridge of my nose—something I had never experienced before, even when exposed ...

I purchased a foundation from Yves Rocher, trusting the brand’s reputation for quality and skin-friendly products. Unfortunately, the experience turned out to be a complete disappointment. Shortly after applying it, my skin began to show signs of irritation, including breakouts, redness, and flaky p...

I purchased a sunscreen from Yves Rocher after clearly telling the store staff that I have oily skin and needed products suited for my skin type. Based on their recommendation, I also bought a face wash, toner, perfume, and several other items. Until now, I had never experienced any problems with Yv...

I’ve been a loyal Yves Rocher customer for years, but my recent experience with several of their products has been extremely disappointing and has led me to completely lose trust in the brand. The last three bottles of their eye makeup remover caused severe dryness and allergic reactions around my ...