On August 11, ₺60,000 was withdrawn from our İş Bank account without our knowledge or consent for a transaction linked to Booking.com. We never authorized this payment, and it was a complete surprise when we saw the deduction. I immediately emailed Booking.com to report the issue, but I have yet to receive any response.
This is a serious breach of trust, and I have since seen that many other people have reported similar unauthorized charges. For such a large amount, it is unacceptable that this could happen so easily and that there has been no urgent follow-up from the company.
I request that Booking.com investigate this matter immediately, return the full amount to my account, and explain how such an incident could occur. I expect a prompt resolution to avoid further financial and reputational harm.
I’m shocked and extremely upset. I never booked a stay at this hotel, never visited it, and never authorized any transaction related to it—yet ₺18,000 was charged to my credit card through Booking.com without my consent. This is outrageous. I immediately contacted my bank and had my card canceled t...
On August 12, 2025, at 23:49, I discovered that a hotel listed on Booking.com charged my credit card without my knowledge or consent. An amount of ₺35,770 (€726) was withdrawn from my account even though I never made a booking or authorized this payment. As the cardholder, I had absolutely nothing t...
On August 10, 2025, I discovered that a charge of €1,206 (₺58,950) had been made to my Yapı Kredi Bank credit card without my knowledge or consent. This transaction occurred without any reservation or purchase made by me on Booking.com. I have never authorized this payment, and there was no email, S...
On August 11, 2025, a charge of ₺32,688 was made to my credit card through Booking, despite the fact that I have never made any reservation with them and do not even have a Booking account. The transaction appears to have been made from Isparta, Turkey. I received no prior notification, confirmation...
At 3:40 AM, €66 (₺) was withdrawn from my account without my consent or knowledge via the Booking.com app. I was fortunately awake at that hour and quickly moved the remaining balance in my account to a different one and canceled my card immediately. Just 12 minutes later, at 3:52 AM, another attem...
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