On June 12, my credit card was charged €2,060.81 through Booking.com without my knowledge or consent. I did not make any reservation or authorize this payment. The moment I noticed the transaction, I contacted my bank and filed a dispute to block or reverse the charge. However, I have been unable to reach Booking.com customer service, and I have received no response to my attempts to report the issue directly to them.
This is a serious and unjust situation, and it has caused me significant financial stress. I live in Zonguldak, Turkey, and I also have the full reference details for this unauthorized transaction, which I am ready to provide for verification.
I urgently request that Booking.com investigate this matter, cancel the unauthorized charge, and refund the full €2,060.81 to my account. This issue must be resolved without delay to prevent further harm and restore trust in the platform’s security.
I’m shocked and extremely upset. I never booked a stay at this hotel, never visited it, and never authorized any transaction related to it—yet ₺18,000 was charged to my credit card through Booking.com without my consent. This is outrageous. I immediately contacted my bank and had my card canceled t...
On August 10, 2025, I discovered that a charge of €1,206 (₺58,950) had been made to my Yapı Kredi Bank credit card without my knowledge or consent. This transaction occurred without any reservation or purchase made by me on Booking.com. I have never authorized this payment, and there was no email, S...
On August 12, 2025, at 23:49, I discovered that a hotel listed on Booking.com charged my credit card without my knowledge or consent. An amount of ₺35,770 (€726) was withdrawn from my account even though I never made a booking or authorized this payment. As the cardholder, I had absolutely nothing t...
On August 11, 2025, a charge of ₺32,688 was made to my credit card through Booking, despite the fact that I have never made any reservation with them and do not even have a Booking account. The transaction appears to have been made from Isparta, Turkey. I received no prior notification, confirmation...
On January 14, 2025, at 4:47 PM, an unauthorized charge of ₺8,173.45 was made to my credit card (account number ending in 540668123248*), under the name Hotel at Booking.com Amsterdam. This transaction occurred without my consent or knowledge, and I was not involved in making this reservation or app...
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