On December 12, 2025, after an accident involving my Opel Grandland 1.2 Hybrid 2025, I delivered my vehicle, which is still under warranty, to the Opel Odabaşı authorized service in Diyarbakır. Since that date, the car has remained at the service center, and apart from the vague statement that the s...
My Opel Zafira Life vehicle was delivered to Avek Opel Başakşehir Authorized Service Center due to an oil leak from the underside of the vehicle. The service center clearly informed me that the vehicle would remain in service for approximately 45 days and that no replacement vehicle would be provide...
My 2025 Opel Frontera has been at two different authorized Opel service centers for about 15 days, yet the fault in the vehicle has neither been clearly fixed nor have I been provided with the promised replacement vehicle. During this time, I have lost a lot of time and experienced serious hardship....
I have a 2020 Opel Astra K 1.4 T GS Line automatic with 85,000 km, and for about six months I have been experiencing a serious transmission problem. The vehicle first started shifting into Drive (D) with vibrations, and now it only shifts into gear seemingly at random. Seeing such a transmission fai...
On November 28, 2025, I applied to the Opel Altunizade authorized service due to a crack that formed on the windshield of my Opel Corsa after a small ...
I purchased a 2024 Opel Corsa 1.2 turbo full automatic vehicle in 2024, and my car is still under warranty. Despite this, I have been experiencing persistent transmission-related faults, and the problem has not been permanently fixed for a long time. The first fault occurred on 3 October 2024. My ve...
I took delivery of my brand-new Opel Frontera electric vehicle on November 14, 2025, and it developed a brake failure at just 2 kilometers. Experiencing a malfunction in such a vital safety system before I had even begun using the vehicle caused serious concerns about safety and quality, despite pur...
"When I took my Opel Frontera model vehicle to the Opel Nev Tarabya service on November 7th for fault detection, the authorized personnel broke the vehicle's screen during the inspection while checking the fault. Although this incident occurred entirely during their own inspection, the process has caused significant inconvenience for me. Because the screen is broken, the touchscreen does not work at all, so I cannot use any of the relevant systems in the vehicle, especially the navigation. Even though the car is under warranty, in my conversations with the service and customer service, I only receive the response 'we are waiting for the part,' and no clear solution or information is provided beyond this. Due to this error that occurred at the authorized service, I request that my grievance be resolved without further delay, that the broken screen be replaced under warranty, free of charge and quickly, and that I be regularly and clearly informed about the process."
I bought an Opel Frontera in September and about one month after purchase we noticed that the ceiling of the vehicle was cracked. Because of this serious defect, we delivered the vehicle in October to the authorized Opel Mar service in Istanbul. After examining the vehicle, we requested a vehicle re...
About a month ago, the front windshield of my Opel Insignia was replaced under insurance at the Arkas Çiğli authorized service center. Immediately after the windshield replacement, the collision prevention and lane-keeping systems malfunctioned. I took my car back to the service center, and even tho...
On my 2024 Opel Combo Ultimate XL, I noticed that the leather on the steering wheel had started to ripple just as I took the car for its 15,000 km maintenance. My vehicle has a heated steering wheel, and despite the car being under warranty, the Mepa Opel Authorized Service evaluated this issue as “...
The sunroof shade bracket (a small plastic piece about 0.5 cm) in my Opel Astra Electric has been broken for a long time. I took my car to the authorized Opel service center for this issue. The service team told me that similar problems have occurred in other vehicles as well, but the headquarters h...
Opel Grandland Ultimate, which I bought as zero from Maltepe Değer Otomotiv on October 29, gave fault warnings on many electronic components on October 31 after using only 65 km. Üsküdar Opel Global has pulled the authorized service vehicle into authorized service. Since then, I have not received an...
On November 10, 2025, I purchased an Opel Astra. When buying the car, I was clearly told that it had not undergone any repairs and that no parts had been replaced. However, after purchasing it and taking it to an inspection center, it was revealed that two parts had been replaced and that repairs ha...
My Opel Corsa, with 12,000 kilometers on the clock, showed a battery charge failure and a red warning while driving to work. My car was towed to the authorized Opel service center. The service center told me there was a problem with the alternator, that the part would be shipped from Ankara, and tha...
When the engine fault warning light came on in my Opel Insignia, I had the vehicle towed to the İzmir Opel Arkas Service on September 1, 2025. The car waited at the service center for about two weeks before being inspected. After the inspection, I was informed that several turbo-related parts needed...
I am writing to request your assistance regarding a serious technical issue with my Opel Astra Hatchback (Model Year 2020, F14SHT engine). The vehicle has a total mileage of 82,000 km and has been serviced exclusively at authorized Opel service centers. The car was taken to the authorized service du...
In my brand new 2024 Opel Corsa, using the adaptive cruise control for 30-40 minutes causes the Hill Start Assist (Hill Holder) system to malfunction. When stopped on an incline, the car fails to release the brake upon acceleration, making it impossible to move and severely disrupting the flow of tr...
I am writing to urgently address a serious issue with a brand-new Opel Astra I purchased from Çetaş Opel in İzmit on September 11, 2025; within just 2 days and 500 km the Traffic Sign Recognition system stopped functioning, the Start/Stop system failed after only two uses and now shows constant warn...
For about 3 months, my Opel Crosland 1.5 diesel has been making noise from the timing chain during the first start in the morning. Because of this, I made an appointment with Ankara Opal Authorized Service and took my car in. After the inspection, they told me “There is no problem with your vehicle,...
Dear Sir or Madam, In June 2024, we purchased our vehicle, an Opel Grandland GS 2024, from your authorized dealer “Fethiye Bakırcılar” in Turkey as a brand-new car. The vehicle has always been kept in a garage and has not been involved in any accidents. Nevertheless, a paint peeling of coin size has...
The rail of the sunroof curtain on my 2023 Opel Astra HB broke the week after I delivered my car to the Opel Avek Service. When I reported this issue on July 7, 2025, despite my car still being under warranty, I was asked to pay ₺30,000. My file number is 30709005. My car is still under warranty, an...
Following a traffic accident, I delivered my 2023 Opel Astra to Opel OTOSAY Ankara authorized service center for repairs on May 26, 2025. As of today, I have been waiting exactly 86 days for my vehicle to emerge from this establishment, and the ordeal I have endured has reached utterly intolerable p...
On the morning of 14.08.2025 at 10:00, I delivered my Opel vehicle to Erdemir Opel service for repair. Hours passed, and by 16:00 my car was still in the same spot—no work had been done, and I received no proper update. This is a complete disregard for the customer. We trust an authorized service wi...