About a month ago, the front windshield of my Opel Insignia was replaced under insurance at the Arkas Çiğli authorized service center. Immediately after the windshield replacement, the collision prevention and lane-keeping systems malfunctioned. I took my car back to the service center, and even tho...
On my 2024 Opel Combo Ultimate XL, I noticed that the leather on the steering wheel had started to ripple just as I took the car for its 15,000 km maintenance. My vehicle has a heated steering wheel, and despite the car being under warranty, the Mepa Opel Authorized Service evaluated this issue as “...
The sunroof shade bracket (a small plastic piece about 0.5 cm) in my Opel Astra Electric has been broken for a long time. I took my car to the authorized Opel service center for this issue. The service team told me that similar problems have occurred in other vehicles as well, but the headquarters h...
Opel Grandland Ultimate, which I bought as zero from Maltepe Değer Otomotiv on October 29, gave fault warnings on many electronic components on October 31 after using only 65 km. Üsküdar Opel Global has pulled the authorized service vehicle into authorized service. Since then, I have not received an...
On November 10, 2025, I purchased an Opel Astra. When buying the car, I was clearly told that it had not undergone any repairs and that no parts had been replaced. However, after purchasing it and taking it to an inspection center, it was revealed that two parts had been replaced and that repairs ha...
My Opel Corsa, with 12,000 kilometers on the clock, showed a battery charge failure and a red warning while driving to work. My car was towed to the authorized Opel service center. The service center told me there was a problem with the alternator, that the part would be shipped from Ankara, and tha...
When the engine fault warning light came on in my Opel Insignia, I had the vehicle towed to the İzmir Opel Arkas Service on September 1, 2025. The car waited at the service center for about two weeks before being inspected. After the inspection, I was informed that several turbo-related parts needed...
I am writing to request your assistance regarding a serious technical issue with my Opel Astra Hatchback (Model Year 2020, F14SHT engine). The vehicle has a total mileage of 82,000 km and has been serviced exclusively at authorized Opel service centers. The car was taken to the authorized service du...
In my brand new 2024 Opel Corsa, using the adaptive cruise control for 30-40 minutes causes the Hill Start Assist (Hill Holder) system to malfunction. When stopped on an incline, the car fails to release the brake upon acceleration, making it impossible to move and severely disrupting the flow of tr...
I am writing to urgently address a serious issue with a brand-new Opel Astra I purchased from Çetaş Opel in İzmit on September 11, 2025; within just 2 days and 500 km the Traffic Sign Recognition system stopped functioning, the Start/Stop system failed after only two uses and now shows constant warn...
For about 3 months, my Opel Crosland 1.5 diesel has been making noise from the timing chain during the first start in the morning. Because of this, I made an appointment with Ankara Opal Authorized Service and took my car in. After the inspection, they told me “There is no problem with your vehicle,...
Dear Sir or Madam, In June 2024, we purchased our vehicle, an Opel Grandland GS 2024, from your authorized dealer “Fethiye Bakırcılar” in Turkey as a brand-new car. The vehicle has always been kept in a garage and has not been involved in any accidents. Nevertheless, a paint peeling of coin size has...
The rail of the sunroof curtain on my 2023 Opel Astra HB broke the week after I delivered my car to the Opel Avek Service. When I reported this issue on July 7, 2025, despite my car still being under warranty, I was asked to pay ₺30,000. My file number is 30709005. My car is still under warranty, an...
Following a traffic accident, I delivered my 2023 Opel Astra to Opel OTOSAY Ankara authorized service center for repairs on May 26, 2025. As of today, I have been waiting exactly 86 days for my vehicle to emerge from this establishment, and the ordeal I have endured has reached utterly intolerable p...
On the morning of 14.08.2025 at 10:00, I delivered my Opel vehicle to Erdemir Opel service for repair. Hours passed, and by 16:00 my car was still in the same spot—no work had been done, and I received no proper update. This is a complete disregard for the customer. We trust an authorized service wi...
I am experiencing a paint peeling issue on the roof and door pillars of my 2021 Opel Crossland. The peeling on the roof had been present before, but three days ago, the same problem appeared on the door pillars as well. I purchased the vehicle second-hand, and its chassis number is W0V7H9EL7M4128***...
I purchased a 2023 Opel Astra 1.2 130 HP AT8 GS and encountered a malfunction with the sunroof curtain after just 40 km of use. While closing it, the curtain jammed and the rear seal came off. I only used the factory button to operate it. Since the car was under warranty, I delivered it to the autho...
A common, chronic issue experienced by thousands—as you'll see if you search online—has now happened to me as well. The turbo hose of my Opel vehicle, which has only 50,000 km on it and has always been serviced at an authorized Opel service center, tore at the connection point without any external i...
Do not buy a vehicle from the Opel brand! On May 15, 2025, I purchased an electric Grandland GS model with chassis number VXKKCZKZ1S60… from Opel’s authorized dealer Doğu Otomotiv in Van. Since electric vehicle technology is still new in our country, I did thorough research on opel.com.tr before mak...
I Trusted the Opel Brand, but My Life Has Turned Into a Nightmare! My 2021 Opel vehicle, with only 40,000 kilometers on it, caught fire while parked on April 18. Yes, you read that correctly: the car was parked, turned off, and suddenly filled with smoke. The center console exploded, the seat belts ...
On July 3, 2024, I purchased an Opel Corsa from Değer Oto. During the payment process, I mistakenly overpaid by ₺23,851.41. I requested a refund for the excess amount, but they told me the payment was received based on an invoice. However, I never received such an invoice. Since we use the e-invoice...
On April 18, 2025, my 2021 Opel Corsa suddenly caught fire for no apparent reason. The car was parked, and when I opened the door, there were no flames—just heavy smoke—and the vehicle had not shown any prior service warnings. I contacted Opel Turkey numerous times, but I kept getting the same vague...
I purchased my Opel Corsa Elegance in December 2022, and right from the start, I've been experiencing problems with the multimedia screen dimming. Initially, it was a rare occurrence, but lately, it has escalated to a daily issue and is worsening significantly. I brought the vehicle to the authorize...
Hello, in July, the paint on the roof of our Opel Mokka started peeling off. We had purchased the car from the dealership Gaziemir Kahyaoğulları in Izmir, Turkey. We filed a complaint with them, and they took photos of the car and initiated an investigation. They admitted it was their fault and offe...
