I recently discovered that the Cerebrum IQ online platform has been charging my account £39.99 every month without my co...nsent. When I checked my statements in November 2024, I realised that these payments had been taken regularly over the past year, adding up to approximately £440 in total. I did no
I noticed a charge on my bank debit card on 07/10/2026 for 14.99 with the description “cerebrum lq.” I have never ordere...d this product or service, never agreed to any subscription, and did not authorize this payment in any way. I request that this unauthorized transaction be immediately cancelled, a
In 2024, I made a €1 transaction through Cerebrum. However, after that purchase, another charge of $18 was made on Decem...ber 26, 2024 at 2:01 PM from my Papara account linked Mastercard, without my approval. When I contacted Cerebrum about this unauthorized charge, they told me that they could not i
On January 7, 2026, at 7:10:26 PM, a charge of approximately $45 was made to my Akbank credit card ending in 6609 by MyI...Q.com (Cerebrum IQ / WRLD) without my knowledge or consent. I was directed to this platform to receive my IQ test results. The site created the impression that I was paying only a
Approximately three months ago, out of curiosity, I was redirected through Facebook to a website called cerebrumiq.com, ...where I took an IQ test for about €1. I paid €1 on the site in order to receive my results. Beyond that payment, I did not approve or request any subscription, membership, recurrin
I am being charged €19.95 every few days by Cerebrum IQ through my PayPal account even though I never started or approve...d any membership or subscription with your service, and these withdrawals have been occurring since October 2024 without my clear consent. I did not authorize any recurring payment
Cancel my Cerebrum IQ subscription immediately please, as I never made it, and issue a refund for the amount that was ch...arged to my account without my consent. I did not authorize a monthly subscription to be taken from my account. I did not subscribe to a monthly IQ test, so why are monthly charges
I want to cancel my Cerebrum IQ account. I didn’t sign up for any subscription, and when they ask me to log in using my ...email address, they say they cannot find any account associated with it. I also tried logging in with Google and Microsoft, but both say there is no account associated with either.
Cerebrum IQ has taken $30 from my account for the second time, and I did not knowingly sign up for anything. I would lik...e my money refunded. Their advertising was misleading and dishonest, and I have not received any satisfactory results. I request that urgent action be taken. Thank you.
Cerebrum IQ, please I need a refund. The subscription I opted for cost only ₦1,745, which is the lowest package, but aft...er a few weeks I was wrongly charged ₦45,434.84 Nigerian Naira, which I never subscribed to. Please I am requesting a refund of my money to the account details below: 2033787741, E
In March, I was supposed to make a one-time payment of ₺1,000 for the Cerebrum IQ online test service. However, instead ...of this amount, a total of ₺16,000 was charged to my credit card. The payment was made from my account registered with the email address b*********@gmail.com. I request a refund of
On the Cerebrum IQ website, I made a one-time payment just to see my test results. However, without my approval, recurri...ng charges started being withdrawn from my card. At first, ₺975 was charged, and afterward, amounts of ₺961 were repeatedly taken as “debt.” I was never informed of any membership
Please delete my Cerebrum IQ account as I do not use the portal, yet the account is being charged. I never agreed to the...se charges, and they are creating unnecessary stress for me. I do not like the portal, and the account is being charged with large amounts of money. It feels unfair to keep paying
Cerebrum IQ charged me without my authorization or notification. I paid one-time to see my results, they subscribe me wi...thout my knowledge, they charge me a week later without any notification, authorization or anything. Customer support says to review the issue with the billing support team who's a
Cerebrum IQ! Could you please tell me why you are constantly taking money? I never signed up for any recurring payments,... and I don’t understand why these charges keep happening. This situation is very frustrating, and I feel like I am being charged unfairly. Please return my money!
On the Cerebrum IQ website, I made a one-time payment only to see my test results. However, even after almost a year, re...curring charges have continued to be withdrawn from my credit card without my approval. At first, around ₺700 was deducted, but later the amounts increased to about ₺900. In total,
On August 15, 2025, at 11:51 AM, an unauthorized charge request of ₺728 was made on my account through Cerebrumtest.com ...without my knowledge or approval. When I spoke with my bank, I was informed that there had been repeated attempts to withdraw large amounts of money from my account. These transact
Why is Cerebrum IQ hiding the “cancel subscription” button? I tried following your steps, but even if you click cancel, ...it doesn’t lead anywhere. Furthermore, I never subscribed to your weekly payments or anything—I only did a free trial test, and that was all. Now you are saying I owe you $14.
Cerebrum IQ charged me without my authorization or notification. You pay one-time for your results, they subscribe you w...ithout your knowledge, they charge you a week later without any notification, authorization or anything. They do not issue refunds.
I did not subscribe to Cerebrum IQ, so please cancel my subscription. I can’t log in to the website, and I don’t know ho...w to do it. I have already been charged twice, and I don’t want to receive any more charges. Please help me with this issue—I no longer want the service. It’s too much money for so
On July 22, 2025, at 9:15 PM, I made a purchase worth approximately ₺460 on the Cerebrum IQ website using my Papara bank... card. The transaction was a mistake, and I realized it immediately after completing the payment. I didn’t use the product or service at all—not even once. Right after the purchas
Good morning. Yesterday, I made a purchase for a total of €1. I expect that not a single euro more will be charged to my... account. We're talking about a so-called "company" that is clearly a scam, and I fully intend to report it to the authorities. These types of companies should not be allowed to o
I made two consecutive payments of €0.50 each with my credit card through the Cerebrum website to take an IQ test. Both ...transactions were processed on the same day, back to back. However, I never received any confirmation email, nor did I get access to any test results. This was my first time using
Hello, I was charged $15 for a two-week subscription that I did not authorize. I only intended to pay $1 for the IQ test..., and at no point did I agree to a recurring or upgraded subscription. Please cancel my subscription immediately and issue a full refund of the unauthorized $15. This charge was
