In 2024, I made a €1 transaction through Cerebrum. However, after that purchase, another charge of $18 was made on December 26, 2024 at 2:01 PM from my Papara account linked Mastercard, without my approval. When I contacted Cerebrum about this unauthorized charge, they told me that they could not i...
On January 7, 2026, at 7:10:26 PM, a charge of approximately $45 was made to my Akbank credit card ending in 6609 by MyIQ.com (Cerebrum IQ / WRLD) without my knowledge or consent. I was directed to this platform to receive my IQ test results. The site created the impression that I was paying only a...
Approximately three months ago, out of curiosity, I was redirected through Facebook to a website called cerebrumiq.com, where I took an IQ test for about €1. I paid €1 on the site in order to receive my results. Beyond that payment, I did not approve or request any subscription, membership, recurrin...
I am being charged €19.95 every few days by Cerebrum IQ through my PayPal account even though I never started or approved any membership or subscription with your service, and these withdrawals have been occurring since October 2024 without my clear consent. I did not authorize any recurring payment...
Cancel my Cerebrum IQ subscription immediately please, as I never made it, and issue a refund for the amount that was charged to my account without my consent. I did not authorize a monthly subscription to be taken from my account. I did not subscribe to a monthly IQ test, so why are monthly charges...
I want to cancel my Cerebrum IQ account. I didn’t sign up for any subscription, and when they ask me to log in using my email address, they say they cannot find any account associated with it. I also tried logging in with Google and Microsoft, but both say there is no account associated with either....
Cerebrum IQ has taken $30 from my account for the second time, and I did not knowingly sign up for anything. I would like my money refunded. Their advertising was misleading and dishonest, and I have not received any satisfactory results. I request that urgent action be taken. Thank you.
Cerebrum IQ, please I need a refund. The subscription I opted for cost only ₦1,745, which is the lowest package, but after a few weeks I was wrongly charged ₦45,434.84 Nigerian Naira, which I never subscribed to. Please I am requesting a refund of my money to the account details below: 2033787741, E...
In March, I was supposed to make a one-time payment of ₺1,000 for the Cerebrum IQ online test service. However, instead of this amount, a total of ₺16,000 was charged to my credit card. The payment was made from my account registered with the email address b*********@gmail.com. I request a refund of...
On the Cerebrum IQ website, I made a one-time payment just to see my test results. However, without my approval, recurring charges started being withdrawn from my card. At first, ₺975 was charged, and afterward, amounts of ₺961 were repeatedly taken as “debt.” I was never informed of any membership ...
Please delete my Cerebrum IQ account as I do not use the portal, yet the account is being charged. I never agreed to these charges, and they are creating unnecessary stress for me. I do not like the portal, and the account is being charged with large amounts of money. It feels unfair to keep paying ...
Cerebrum IQ charged me without my authorization or notification. I paid one-time to see my results, they subscribe me without my knowledge, they charge me a week later without any notification, authorization or anything. Customer support says to review the issue with the billing support team who's a...
Cerebrum IQ! Could you please tell me why you are constantly taking money? I never signed up for any recurring payments, and I don’t understand why these charges keep happening. This situation is very frustrating, and I feel like I am being charged unfairly. Please return my money!
On the Cerebrum IQ website, I made a one-time payment only to see my test results. However, even after almost a year, recurring charges have continued to be withdrawn from my credit card without my approval. At first, around ₺700 was deducted, but later the amounts increased to about ₺900. In total,...
On August 15, 2025, at 11:51 AM, an unauthorized charge request of ₺728 was made on my account through Cerebrumtest.com without my knowledge or approval. When I spoke with my bank, I was informed that there had been repeated attempts to withdraw large amounts of money from my account. These transact...
Why is Cerebrum IQ hiding the “cancel subscription” button? I tried following your steps, but even if you click cancel, it doesn’t lead anywhere. Furthermore, I never subscribed to your weekly payments or anything—I only did a free trial test, and that was all. Now you are saying I owe you $14.
Cerebrum IQ charged me without my authorization or notification. You pay one-time for your results, they subscribe you without your knowledge, they charge you a week later without any notification, authorization or anything. They do not issue refunds.
I did not subscribe to Cerebrum IQ, so please cancel my subscription. I can’t log in to the website, and I don’t know how to do it. I have already been charged twice, and I don’t want to receive any more charges. Please help me with this issue—I no longer want the service. It’s too much money for so...
On July 22, 2025, at 9:15 PM, I made a purchase worth approximately ₺460 on the Cerebrum IQ website using my Papara bank card. The transaction was a mistake, and I realized it immediately after completing the payment. I didn’t use the product or service at all—not even once. Right after the purchas...
Good morning. Yesterday, I made a purchase for a total of €1. I expect that not a single euro more will be charged to my account. We're talking about a so-called "company" that is clearly a scam, and I fully intend to report it to the authorities. These types of companies should not be allowed to o...
I made two consecutive payments of €0.50 each with my credit card through the Cerebrum website to take an IQ test. Both transactions were processed on the same day, back to back. However, I never received any confirmation email, nor did I get access to any test results. This was my first time using...
Hello, I was charged $15 for a two-week subscription that I did not authorize. I only intended to pay $1 for the IQ test, and at no point did I agree to a recurring or upgraded subscription. Please cancel my subscription immediately and issue a full refund of the unauthorized $15. This charge was...
"Thanks"
I tried two or three times to cancel my Cerebrum IQ Subscribtion, as I was under the impression that there was a free trial period. I kindly ask you t...
Return all the money you have taken from my debit card—I never requested a subscription to Cerebrum IQ under any circumstances. I believe these charges were made without my consent. I am giving you 48 business hours to issue a full refund. If I do not receive my money back within this timeframe, I w...