Booking.com Logo

Booking.com

Booking.com Logo
Booking.com

Complaints

1,181 complaints
Search in results...
1

Hotel Demanded $400 Extra at Check-In Despite Booking.com Reservation

January 21 5:50 AM141

I made a hotel reservation through Booking.com for Pickalbatros White Beach in Hurghada for 2 adults and 2 children. My ...

1

Booking.com is A Scam Trading Under A Global Brand Name

January 19 1:40 PM175

I am writing to raise a serious complaint about Booking.com suspending my account without a valid explanation while I st...

1

Booking.com Double Charges Credit Card for Same Hotel Stay

January 15 4:32 AM116

I made a reservation through Booking to stay at the Ibis Hotel in Marrakech for the dates January 14–15, 2026. Even thou...

Booking.com Failed to Issue Correct December Commission Invoice

January 14 5:45 PM140

I am the owner of Darad Diani Hotel, located in Diani, Kenya, which is listed on Booking.com under property ID 15313273....

Booking.com Refund Requested After Missing Reservation

January 13 11:32 PM108

Today, on January 13, 2026, I made a reservation through Booking for three people, three rooms, and one night at Hotel M...

Booking.com Charges €97 Despite Free Cancellation

January 12 5:22 PM97

I made a cancelable reservation through Booking.com for a property called Juna’s Guest House, with reservation number 61...

Booking.com Refuses Refund After Hotel Forces Second Payment

January 12 10:00 AM130

On December 14, 2025, I made a reservation through Booking.com for a property called Porto Sharm, with confirmation numb...

Booking.com Overlooks Medical Emergency in Refund Request

January 10 12:40 AM98

I created a non-refundable reservation through Booking.com for Velinov Boutique Hotel in Bulgaria for the dates January ...

Booking.com Charges Full €377 Despite Free Cancellation

January 9 10:12 AM99

I made a reservation through Booking.com for The Stanley Hotel for the dates January 10–15. At the time of booking, the ...

Hidden Exchange Rate Costs Increase Booking.com Hotel Charge

January 8 4:50 PM104

I made a reservation through Booking.com for Samama Ajyad Hotel in Mecca, Saudi Arabia, for the dates March 13–20, 2026....

Collision Hotel Stirling Scotland Refund From Booking.com

January 7 7:10 PM111

I made a reservation through Booking.com for Collision Hotel in Stirling, Scotland, for a stay between 13 December and 1...

Booking.com Refuses Refund Despite Hotel Approving Free Cancellation

January 7 5:38 PM112

I had a reservation made through Booking.com at a property called Hotel San in Sarajevo Jahorina for the dates January 3...

Booking.com Failed to Verify Hotel and Ignored Refund Request

January 7 7:15 AM156

I made a reservation through Booking.com for a property called Çita Hotel in Pattaya for the dates November 22, 2025 – D...

Booking.com Hasn’t Refunded €205 After Reservation Cancellation

January 7 3:15 AM167

I made a reservation through Booking.com for a property in Mulhouse, France on December 27, and I canceled the reservati...

1

Booking.com Failed Apartment Stay in London With No Host Contact

January 5 9:22 PM127

I made a home reservation through Booking.com for a property called Notting Hill & Hyde Park Flat in the Hyde Park area ...

Booking.com Promised Cash Refund but Issued Travel Credit Instead

January 5 6:51 PM177

I made a reservation through Booking.com for accommodation in Thessaloniki, with check-in on December 28 and check-out o...

1

Booking.com Egypt Hotel Refund Not Reflected on Bank Card

January 5 4:58 PM114

On Friday, December 26, I made a hotel reservation for Egypt through Booking.com with a total payment of $337.40 USD, an...

Booking.com Failed to Change AirAsia Flight Despite Available Seats

January 5 1:53 PM129

I tried to reschedule my AirAsia flight ticket through Booking.com to a date 10 days later, and I encountered one of the...

Booking.com Reservation Ignored by Hotel at Check-In

January 5 1:26 AM83

We made three room reservations at Olivia Palm Hotel through Booking.com for the dates January 4–5, 2026. Our confirmati...

Booking.com Refused Full Refund Despite Free Cancellation Date Shown

January 4 4:21 PM71

I made a reservation through Booking.com for City Loft 3 Stamatina’s Luxury Apartments located in Alexandroupoli (Dedeağ...

Booking.com Charged My Card Twice for a Cancelled Reservation

January 3 10:51 PM86

I am writing regarding two unauthorized charges made through Booking.com to my card in connection with a hotel reservati...

Booking.com Failed to Fix Multiple Charges for One Pattaya Hotel Stay

January 3 9:50 AM32

During my stay between December 30 and January 4 at Base Pattaya in Pattaya, Thailand, which I booked through Booking.co...