Oppo

Write a Complaint
165 Complaints
Oppo
Write a Complaint

Oppo Damaged My Reno 6 During Battery Repair and Returned It in Worse Condition

Şenol
October 26, 1:23 am
8
Oppo Damaged My Reno 6 During Battery Repair and Returned It in Worse Condition
Oppo Damaged My Reno 6 During Battery Repair and Returned It in Worse Condition
Oppo Damaged My Reno 6 During Battery Repair and Returned It in Worse Condition
Oppo Damaged My Reno 6 During Battery Repair and Returned It in Worse Condition

Oppo Reno 4 Lite Screen Turns Yellow After Updates and I Can’t Use It Properly

Ahmet
October 19, 1:24 pm
17
Oppo Reno 4 Lite Screen Turns Yellow After Updates and I Can’t Use It Properly
Oppo Reno 4 Lite Screen Turns Yellow After Updates and I Can’t Use It Properly
Oppo Reno 4 Lite Screen Turns Yellow After Updates and I Can’t Use It Properly

Oppo Service Did Not Repair My Earphones

Cansu
August 25, 4:09 pm
17
Oppo Service Did Not Repair My Earphones
2

I Was Denied a Replacement After Sending in My Defective Oppo

Ramazan
August 22, 5:47 pm
18
1

My Oppo Reno 7 Keeps Missing Calls

Berk
June 10, 9:29 pm
25
5
Resolved

Oppo Reno5 Lite Android 14 Update Error

Soner
May 15, 8:30 am
49

"Dear Valued Customer, We always strive to keep customer satisfaction at the highest level with our sales and after-sales services. We hope that your trust in the OPPO brand continues. You can communicate any information, suggestions, and requests regarding our products and services through the OPPO support section on our website at https://www.oppo.com/tr/# or by calling our call center at 0 850 390 19 55. Best regards, OPPO Turkey"

1

Oppo A72 Freezes Repeatedly

Müslüm
April 08, 12:19 am
50

Oppo A9 Location Error

Adem
February 02, 12:24 pm
79
Oppo A9 Location Error
Oppo A9 Location Error

Oppo Reno 4 Lite Not Working Properly

Ayşe
January 27, 1:30 pm
41

Oppo A9 2020 Touchscreen Flickers and Kind Of Get Shaky

İsmail
December 04, 2023 10:04 am
45
1

Oppo A73  Stopped Connecting To The Network, Updates Won't Work

Mehmet
November 29, 2023 1:29 pm
52
1

Oppo Reno 5 Lite Software Failure

Mehmet
October 26, 2023 3:35 pm
58
Oppo Reno 5 Lite Software Failure
Oppo Reno 5 Lite Software Failure
Oppo Reno 5 Lite Software Failure
1

Oppo Authorized Service Overcharging

Yusuf
October 17, 2023 10:16 pm
56

Oppo Enco Air2 Not Playing Media Sounds

Osman
October 13, 2023 12:44 pm
57

Oppo A96 Bending Issues and Costly Service

İbrahim
October 04, 2023 2:58 pm
64

Oppo Bakirkoy KVK Service Cannot Be Reached

Emirhan
September 26, 2023 2:06 pm
53
Oppo Bakirkoy KVK Service Cannot Be Reached
Oppo Bakirkoy KVK Service Cannot Be Reached
Oppo Bakirkoy KVK Service Cannot Be Reached
Oppo Bakirkoy KVK Service Cannot Be Reached
+1
1

Oppo A55 Unwanted Interactions and International Lack of Support

Emre
September 23, 2023 5:14 pm
68

Annoying Flickering Lines on the Oppo A15 Display

Beyzanur
September 17, 2023 11:04 pm
60
1

Oppo Reno 5 Lite Button Glitch After Update

Soner
August 31, 2023 7:31 pm
57

Oppo Reno 3's Unwanted Feature Keeps Disrupting My Usage

Seçil
August 02, 2023 12:49 am
70

Garbage Service and No Warranty for Oppo Reno 5 Lite

Tuğrul
July 18, 2023 9:01 pm
80
3

Long Wait for Android 12 and ColorOS 12 Updates on Oppo A54

Mehmet
July 16, 2023 3:39 pm
166
1

Oppo Reno4 Lite Screen Issue: Stuck Visual Background After Warranty Expired

Okan
July 14, 2023 10:24 pm
77
Oppo Reno4 Lite Screen Issue: Stuck Visual Background After Warranty Expired
Oppo Reno4 Lite Screen Issue: Stuck Visual Background After Warranty Expired
1

Oppo A74 Service Delays, Inadequate Solutions, and Consumer Rights Struggle

Işıl
July 11, 2023 11:29 pm
67

Frequently Asked Questions (FAQ)

How can I troubleshoot the most common Oppo phone issues?
  • The most common problems that are encountered by Oppo cell phone users are battery draining quickly, overheating, slow performance, connectivity issues, and lastly app crashes.


  • The phone will not turn on:
  • Allow the phone to charge for at least half an hour.
  • Keep pressing and holding the button labeled "power" for at least ten seconds.
  • Try charging it with a different cable and charger.
  • If the phone still won't switch on, you might want to try going to a service facility to get some help with it.


  • Freezing or crashing of the phone:
  • The phone needs to be restarted.
  • Delete the app's cache along with any data it may have stored.
  • Make sure the app is running the most recent version.
  • If the problem continues to occur, consider removing and then reinstalling the application.


  • Short life of the battery:
  • Turn off any functions that aren't being utilized.
  • Turn down the brightness of the screen.
  • Turn on the mode that saves battery life.
  • Check that the software on the phone has the most recent update.
  • In the event that the issue is not resolved, it is possible that the battery will need to be replaced.


  • No signal:
  • Determine the intensity of the signal at your location.
  • The phone needs to be restarted.
  • Perform a factory reset on the network settings.
  • Examine the SIM card to see whether it has sustained any damage.
  • If the problem continues, you should get in touch with your carrier so that they can provide further support.
How can I fix the freezing and lagging issue of my Oppo cell phone?
  • This could be caused by a variety of reasons. Firstly, check if you have too many apps running in the background. Close all unnecessary apps and see if this improves the performance. Secondly, check if your phone's storage is full. If it is, try deleting some unused apps or files to free up space. Lastly, try restarting your phone or resetting it to its factory settings.
What is Oppo’s warranty policy?
  • Oppo's warranty policy may vary depending on the region and product, but in general, Oppo offers a one-year warranty for its smartphones and accessories. The warranty covers defects in materials and workmanship but does not cover damages caused by accidents, misuse, or unauthorized repairs.
How can I claim Oppo warranty?
  • If your Oppo product is found to be defective within the warranty period, Oppo may repair or replace it free of charge. To make a warranty claim:
  • - product's model number and IMEI number
  • - proof of purchase
  • - a detailed description of the problem you’re having
  • - contact Oppo customer support or visit an authorized service center.


  • It is recommended that you read and understand the terms and conditions of the warranty before making a purchase.
How can I contact Oppo?
  • To get service from Oppo use one of the following:
  • E-mail: [email protected]
  • Phone: 18001032777
  • Social Media: Facebook, @OPPOCareGlobal; Twitter @OPPOCareIN; Instagram @oppoindia
  • Whatsapp: 9871502777
  • Visit Oppo website to learn more about service centers and read their FAQs at https://support.oppo.com/in/service-center/

About Oppo

Oppo is a company based in Dongguan, Guangdong, China that produces consumer electronics. The company's main products consist of smartphones, smart devices, audio devices, power banks, and various other electronic products.

Oppo, established in 2001, introduced its initial smartphone to the market in 2008. Since its inception, the company has experienced significant growth and has now established itself as one of the top smartphone manufacturers globally. Oppo, in 2021, secured the fifth spot among the largest smartphone manufacturers globally. They held a market share of 10.5%.

Oppo not only makes smartphones but also offers a variety of other electronic products such as smart devices, audio devices, and power banks. The company offers a range of smart devices, such as smartwatches, fitness trackers, and smart bands. Oppo offers a range of audio devices, including headphones, earphones, and speakers. The power banks made by Oppo are well-regarded for their large storage capacity and their ability to charge devices quickly.

Oppo has a presence in more than 40 countries. The company sells its products in various major markets worldwide, such as China, India, Southeast Asia, Europe, and the United States.