1xBet

For a long time I have been an active customer of 1xBet and I have invested more than ₺1,000,000 in total on your platform. My account ID is 821970***. On 8 May, I was told via live chat and later by e‑mail that a birthday bonus would be given to me during the day, but no bonus was defined and no cl...

For about three years I have been a user of the 1xbet platform and I had previously made withdrawals without any problems. Recently, in the casino section, I won a total of ₺19,000 and on the morning of 4 May 2026 I submitted a withdrawal request via bank transfer to my bank account. On the same day...

I am a 1xBet customer residing in Türkiye and I am submitting this complaint to the Curaçao Gaming authorities regarding a serious and ongoing issue with my account and balance management. On 14/12/2025, I made two separate EFT/FAST transfers of 100,000 TL each to my 1xBet account, for a total of 2...

I am a 1xBet user from Nigeria and I access my account through the mobile app. My account verification has been pending for 4 days, and despite waiting patiently, the status has still not changed. I contacted customer support about this delay and was only told that verification takes time, without a...

On 15/04/2026 I made two separate EFT deposits from my Turkish TL bank account to my 1xBet account, first ₺5,000 and then ₺2,000. Although the transfers were completed from my bank, neither of these amounts was credited to my 1xBet balance. After noticing that the money did not appear in my account,...

I am a 1xBet customer, and I am writing because my birthday bonus was not credited to my account today, April 5, even though I have been waiting for it all day. I did not receive any birthday message, notification, or bonus in my account, which has been very disappointing. I contacted customer sup...

I deposited ₹65,000 into my 1xBet account via Paytm on March 28, 2026, at 7:12 p.m., but the amount has still not been credited to my 1xBet balance. The money has been successfully debited from my Paytm account, yet it does not appear in my 1xBet account, which is causing me serious concern. After ...

On January 15, I deposited $155 into my 1xBet account for sports betting. Later, I was informed that this amount would be refunded. However, even after 75 days, the refund has still not been processed. When I contacted live support and customer service, I was repeatedly told to wait and assured tha...

I made a deposit of ₺2,000 to my 1xBet account on 03/03/2026 via Garanti Bankası. The money was deducted from my bank account, but it has never been added to my 1xBet balance. After realizing the issue, I contacted both 1xBet customer service and Garanti Bankası. Despite my attempts, I was not provi...

On 20.03.2026 I sent ₺15,000 to my 1xBet account via bank transfer from my Ziraat Bank account, but this deposit has not been reflected in my balance. Despite the money being debited from my bank account, it does not appear in my 1xBet account. My 1xBet account ID is 141903***. I contacted 1xBet cus...

I deposited 29,500 naira into my 1xBet account through a bank transfer from my Opay account on March 14, 2026, at about 7:33 PM. The payment was sent to a Moniepoint account (account number 6623120522). The money has already been debited from my Opay account, and I have the transaction receipt as p...

On February 15, 2026, I requested a withdrawal of 10,000 FRS from my 1xBet account using the mobile payment method, but more than 28 days later the money has still not reached me. The withdrawal in my account still shows as “requested,” yet I have not received any payment. I contacted 1xBet custome...

I am writing regarding a serious problem with the verification process on my 1xBet account, which is preventing me from withdrawing my funds of around 900 USD through the iOS app. On 09/03, when I tried to make a withdrawal, the 1xBet system asked me to contact the security team for verification and...

I am writing regarding an issue I experienced today, 10 March 2026, with my casino balance on 1xBet. I was playing the Aviator game by Spribe under my account registered with the email address omth***[email protected]. After a win, my balance should have been updated to ₹32,059, but it is still showing ₹...

On 16/02/2026 at approximately 20:00, I sent ₺10,000 from my VakıfBank account to my 1xBet account, but the money has still not been credited to my balance. I provided all the required documents as proof of the transaction. After that, I was first told to wait 72 hours, then after 72 hours I was tol...