I stay in a hotel in London Rushmore, and my confirmation number is 13692609649540509371 . My money and my gold necklace are stolen. I try to reach booking. com but they never came back to me to my urgent messages. I filed a police report. 1. I want to be moved from this hotel because me and my daughter do not feel safe. I want my money to be funded with the equivalent of my loss. I talked to my lawyer. so tomorrow I will go to consulate and will later then create a case and then will write a long nice comment under booking.com about the hotel and how unreachable booking.com when you have a problem.
I booked a property through Booking.com, but when I arrived, the host didn't give me the keys, leaving me stranded on the street. They didn't respond to any of my messages. I asked them to call me, but they never did. Booking.com has seriously let me down. Despite trying to contact the host directly...
I received a message from the Booking.com app claiming to be from the Baglio Di Scopello hotel and clicked it, only to have ₺67,000 charged to my credit card as a result. I’ve been using Booking.com for years and normally receive legitimate messages from hotels about reservations or check-ins, so I ...
I am absolutely outraged and demanding immediate action from Booking.com. On June 16, 2025, a staggering ₺97,000 was charged to my credit card by Booking.com without my permission, any verification code, or a password. This unauthorized transaction is a blatant security breach and an absolute shock....
I made a reservation through Booking.com and received a message from the property. During our chat on the platform, I was asked for payment, so I transferred €360 via credit card. Later, I became suspicious of the chat’s legitimacy and continued investigating. The property informed me that the messa...
I am really dissatisfied with Booking.com's lack of communication over an issue with a recent visit. I submitted a complaint to resolve the issue, but all I've received are automated responses asking for the confirmation code, which I've already supplied several times. Despite giving all needed inf...
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